people from sifxpert stealing our members

I'm sure everyone can guess who that "annonymous" member was.

Sifxpert means "Settled in Full Expert". They are a debt settlement company. I don't know who the people are here, but I have seen many people post about them lately . . . .

I have to say I'm totally confused . . . . I read the thread in question, and don't really see what the problem is . . . . So what if someone had a good experience with a company? Isn't that what the forum is for? When people complain about a company, we don't accuse them of having something against them. And they very well could. It's not right that just because someone had a good experience that they get jumped on and the company lied about.

Lying about your dealings with any debt company on this site is not a good thing. That gives people the wrong impression about the company.

The more I think about this the more unhappy I am. To lie about a company is wrong. To accuse them of stealing your money is wrong. People should be able to come here and get a good idea of what to expect from a certain company. Reading lies doesn't help anyone.

Plus, how would anybody feel is a huge lie was posted about them here? And when they tried to defend and correct it, were just mocked? Especially when you are a business, things like that could really hurt you.

Heck, if it were me that posted it I would almost be worried about getting hit with a lawsuit. They could use the number of people that look at this site to prove that the lie made them lose business. Not cool.

I'm not going to say either of these parties is lying - I think there is a lot more to the story than meets the eye, and it needs to be worked out between the two parties - not put out on this very public forum.

My advice to the member in question is to contact Sifxpert and try to work this out. They have offered to refund the money if they are at fault. To try and hash it out here solves nothing, and only makes both sides look bad.

I'm not sure I like this new policy of posting member's private messages sent to admins trying to address a problem. Is the member who sent the PM to the admin being asked if it's ok to post the message on the public forum? I'm afraid if this continues, members will be afraid to send PM's to admins, for fear of it being made public.

Sue - She admits it was a lie. She has never done business with Sifxpert. They took no money from her.

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Ok, let me rephrase my post - after reading the PM from the member in question again, I do see she admitted lying about Sifxpert.

I apologize for my post above - I didn't fully understand what was being said in the PM quoted by Vikas.

It was also my understanding that members can't see this forum . . . Only MODS and Admin. I thought it was made so that issues like this could be discussed. I agree with you that the pm's shouldn't be posted, because especially with this one it's obvious who it's from, but a summary of the problem could be so that the issue could still be discussed.

No need to apologize! :D

The person who was giving the positive feedback for SIXFPERT was accused of working for the company. I went back and read all the old posts by this person and what was said by him was entirely true. He came here looking for help with a whopping amount of debt, chose that settlement company and was satisfied. I do not see why anyone should jump to conclusions about someone posting positive feedback. I had to apologize for my own synicism.

If someone is happy with some firm and said that over here, it is perfectly ok. But if there are some marketing geniuses who are here to promote something then please do take appropriate action, we don't want to fall victims to these spammers.

Regarding the member who wrote the pm, forget it, it is not of much concern as he just did it by mistake as was confused with something. I know it wasn't right, we can just ignore it as a smaller issue and move on to bigger things, just a method I follow.

Thanks
- Vikas

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Sent a pm with apology, thanks

- Vikas

FYI - He is a she . . . .

Vikas - thanks for clearing up the status of the Mods Only forum - I wasn't aware that it wasn't visible to everyone on the boards. That makes it a lot easier to deal with.

I guess even with it being a semi-private forum, for Mods only, there might be a concern that a Mod with a relationship with another member (close friendship, for example) might take offense to their PM being posted here and might go back to that person and tell them that they are being discussed here...which could possibly lead to a major blowup in the more public areas of the site.

Just a thought.

I hope that all the moderators here take this job seriously and would keep what is said here, between admin and the mods. I really hope that is the case and everyone has the maturity level to do so. :)

Me too, sass! :-)

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I personally feel as though there shouldn't be a problem with posting a pm on this forum. Don't anyone kill me for saying that! :D But, with just admin and mod's seeing it, it should be kept confidential. I, for one, would never repeat what was said on here. And, I honestly feel as though all admin and mod's can be trusted to keep confidential information to themselves. That's why I personally don't see a problem with it. If it takes posting a pm to open a discussion to solve a problem, then that's what it takes. We can all see it, give our opinions, and make a decision. Like I said, don't anyone kill me for saying that. I understand everyone's point of view, but I have to say that all the admin and mod's are "above" running back and telling "secrets" that are posted on here. We do take our jobs here seriously and wouldn't dream of doing that.

I agree with cannr.

Mods have a certain responsibility to the forum at large; a duty, if you will. If a moderator cannot choose duty over a personal relationship with a member, then said moderator should have their privileges revoked. Administration requires a certain level of detachment from emotions in order to keep the forum running optimally, and if certain Admin decisions are shared with lower level administrators (i.e., moderators), we must cede to the higher duty.

To Vikas,

in other words, I think your original decision was correct and the subsequent disclosure of discussion to the above referenced member was incorrect. Admin, and to a lesser extent, moderators work behind the scenes to keep the machine running smoothly. To keep all members informed of every single detail is both time consuming (therefore, impractical), and given human nature, often detrimental. I believe that the only thing that is necessary is that certain discussions and the subsequent decisions are not necessarily conducted with democratic principals, but with justice--the equal application of rules applied to all, yet taken on a case by case basis (this is not as paradoxical as it sounds...each situation is likely materially different from one another, and will require a consideration of all issues). As you exercise the final determination of any issue, if you seek our input on a sensitive topic, then our duty is prescribed in the above paragraph.

After thinking this over a little more, I agree with Vikas's decision to post pm's here, and I guess technically, he shouldn't have to go to the member for permission to discuss it with the other Mods here.

I think I was letting past occurrences affecting my decision. (those who were here last year and witnessed the huge mess that occurred with a few members/mods splitting from the site know what I mean)

I would never dream of taking conversations held here to the public forum. But I guess I was concerned about things like that happening again.

I completely agree with Cannr. We mods are here to help with issues that come up and we can't help resolve them if we aren't informed.
Sue, I understand where you were coming from as far as the nightmare last year!!!
I think that all of the mods that are here now are mature enough to keep what is in this forum, in this forum. We have a great group! :)

Ditto what everyone else said.

There's bound to be some companies out there that are legitimate and have satisfied their customers. I guess we shouldn't automatically assume that any postive post is a marketing ploy by that company.

I experience this with Dennis Williams and Langhorn -- I always thought that he was a scam and ripping off his customers. But enough members post here that said they are happy with his service and he does a good job, so I leave him alone now.

My point is that members should be able to share their good experiences just as they would share the bad ones, without getting bashed for it. We just need to scrutinize a little bit to make sure it's really a member posting and not that company doing a PR campaign.

Since this is an admin/mod forum, I think it's okay to share PMs here. But I can see how members would be upset if they knew a PM they sent ended up here -- they would feel like we are all talking about them behind closed doors. But overall, the well-being of the whole community may benefit by talking about it here, even if it disturbs a single member to know Admin shared the PM here.

Things in the moderator/admin forum shouldn't even be discussed outside of it unless it is agreed to do so. Any persons caught should have their abilities removed.

We are here to help this site to make it better and to continue to spread the wealth of information gathered to help others when the need is there. Discussing things or problems about any member is not a new experience to anyone who hasn't ever been employed. As long as it is done in a respectful way I don't think we or anyone has anything to worry about.

I don't know how I posted this in the wrong thread.

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I am glad you brought this up, vikas. I have gone behind several posters and told them they sound like they are advertising. Since this stays here--James Lombardo has actually been pming me here :shock: I told him if his company was legit, he had nothing to worry about, but I was tired of constant references in many threads about this company--sounded like he or they were promoting.

He actually wanted me to find out how to give this member(the one in the PM) a refund. He had searched all his data bases and could not find this members name as paying, but would still give a refund if she said she paid.

I think we have to be carefull when we are posting as to what we are posting, other wise we become like the ones we are talking about, and it discredits us on the forums if we are lying or being dishonest.

Lombardo stated he just wants to be put on our Ranking Chart and given a chance--who knows--I am not saying I am for him--just stating what some of my pms are from him, so please keep what I have said here.

I also think we should as always keep looking out for those who do promote and advertise.

I want to thank all the mods who help here and who help keep this community going and growing!!..KAren