This place has more bugs than a stray dog....

By the way, I got the same message when I posted this thread. I then had to go into the mod section and approve my own threads....what gives?

We are trying to make our spam filter more powerful. So, if any text in a post matches with the text in our spam filter, then that post will go for moderation irrespective of being posted by admin, moderator or member.

In your case, the post (thread title - Are you facing a repossession? Then you MUST read this...) went for moderation because of the word “boot” that is there in our spam filter.

The session error issue (access page) is from drupal but I have informed our tech members to check and find out if they can come up with any solution.

OK....so, the word "boot" sets off the spam filter?

First, that's kinda strange....

Second, why did I get the same error when I posted this thread in the mods section last night too? I don't see any words in this thread that should have tipped off a spam filter....

We had lots of spams with the word 'boot' previously. So it was added in our spam filter section.
We add words in our spam filter as per feedbacks from mods and others.However it is not always possible to add all the words (as requested) in the filter because of cases like this where genuine posts go for moderation instead of being posted directly in our forums. This is why we did not want to ban words before.

Did you post the same post here that you posted in the collection forum? Or is it a new one?

Please post the content here again so that we can check the reason behind your post getting into the moderation panel.

Why is your cracker jack tech team wasting time with adding buttons "OLDEST FIRST" and "NEWEST FIRST". This was a flipping waste of time and energy. Posts need to be in CRONOLOGICAL ORDER. Reading a thread backwards is confusing. Why are they not working on more important improvements?? They did this both here and Social Answers.

I just logged in...and everything is WAY spaced out. The forum menu that shows all the different sections has a huge gap in between each listed section. This thread has a huge gap in between each post.

Jason, I know you told us to be patient, but this is beyond the point of ridiculous. You have a tech team that is constantly adding "improvements" that no one wants or needs, while our people can barely even navigate through what should be basic functions on the forums! Yesterday, I even got that ridiculous pop-up again.

You asked us to be patient. This is a real problem and we do not feel that you take it as seriously as it should be taken. We are losing traffic while other sites are exploding with people posting. How much more needs to go wrong before we can expect you to take a serious look at this?? We don't need pop-ups or "most recent first" buttons. We need a forum, for starters, that has basic functionality done correctly. THEN you add other features.

Incidentally, my wife is a computer programmer. She took one look around this forum yesterday and said that the problems we have are entirely fixable, and that anyone who has legitimate knowledge in programming should be able to fix the problems without much hassle. She runs the entire internal network for a very large and well known company. She also builds websites. Now, either she's a real rock star when it comes to computers, or your tech team really is not qualified to handle it.

Jason,

The very first post in this thread is the second post that gave me the same result. I see no words in there that should trip a spam filter, unless there are some strange words set in your filter lol.

i posted this thread immediately after the "boot" thread post was held up. I got the exact same error message when trying to post this thread in this section that I got with the "boot" post. I then had to approve the threads myself. Please check the first post in this thread and let me know if anything in it was snagged by the filter.

Hello Mods ,

Benefits of chronological order to fulfill member satisfaction:

1)The information will help our members understand the correct sequence of steps, from first to last.

2)It shows how things happen over time. It untangles a riddle by assembling the facts into a coherent whole on a timeline.

3)Search engines hate old stuff at the top - most regular visitors like new stuff at the top - what if you have 1,000 posts (as many here do) - how much fun is that to extra click to the end. By using links in your Posts you can make it easy for visitors to go to the next newer Post if they start not at the most recent.

The reason behind is in chronological order are that all of what happened is in order for the reader, watcher, listener, etc. It's not all jumbled into one story so you have to think of what happened when. In a chronological story, everything flows together smoothly in order.

Please note we are doing it on a experimental basis and it applies to the unregistered members only.

sky, as regard to your issues..

Yesterday, I even got that ridiculous pop-up again.

The forum menu that shows all the different sections has a huge gap in between each listed section. This thread has a huge gap in between each post.

i posted this thread immediately after the "boot" thread post was held up.

Jason, we're not talking about a search engine here. We are talking about posts and threads in a forum. It makes simple sense that putting the newest posts first will mess up the flow of information.

Let me spell it out like this. Suppose you are someone who just got called by a shady debt collector. You search on the web to find out more info about them. Your search brings up a thread on this forum. You click on the link and now you're viewing the thread. The first post shows up.....then you read it and you want to know what happened next. Or maybe the OP in that thread asked questions that you want the answers to as well. So, you scroll down to the next post looking for those answers.....but you dont see them. Instead, youre looking at everything backwards. This can get really confusing for some people. Also, being a moderator on multiple forums and having a wife that owns one, I can tell you that the standard order of threads normally goes from old to new, not the other way around. it is generally understood that if you are looking for the latest posts, that you have most likely read the rest of that thread already, hence youre familiar. As opposed to a first time visitor who would get confused. We dont want to confuse people and drive them away, do we?

If I already read the old posts, I will simply click on the last page of the thread and read the latest posts. Or better yet, why not have the tech team actually fix what I suggested months ago--a suggestion that went ignored? The forum used to allow us to do something that every forum I've pretty much ever visited allows....and it doesnt anymore.

Go to the main forum page, and click on any section, like the Moderator's forum. You will see a list of all the threads in the forum. Look to the right, where each thread has listed the date and time of the last post listed. You will see a ">>" after the date and time for every post. That USED TO BE a live button that you would click on, and it would automatically take you to the latest post in that thread. It is not anymore and it needs to be. In threads that are dozens of pages long, this is a simple common-sense way to allow members to go right to the latest updates on their threads. It was removed and needs to be put back. That is a very useful feature when someone wants to see the latest answers to their questions, and it's a LOT more useful than these new buttons to swap the order of posts displayed is.

I made that suggestion last year. Nothing has been done about it, and if I recall right, no one even responded to me making it.

Yes, we get it, things need to be in chronological order...but thats exactly the problem with this "newest post first" option--it will take everything out of that order and reverse it. Thats why it makes no sense to do that.

With regard to the pop-up, youre still missing the point. The pop-up contains VERY misleading links that NO ONE should be exposed to. You say it only shows up for the unregistered....thats a bigger problem than if it shows up for us because they dont know better. They come here, often, desperate for a solution to their problem...and you dangle that deceptive link under their nose. You are asking for them to be placed in a bad situation, and that goes directly against what you yourself claim is the mission here. We already pointed out to you that the links in that popup are deceptive, and I feel like you ignored that completely. That pop-up contains links to things that we all have recommended AGAINST for a long time now. Consolidating payday loans? Are you serious? More than half the payday loans we see people dealing with on this forum are from illegal lenders....why in the world would this forum EVER advocate consolidating illegal loans?

You may or may not recall when we had the big mess last year with OVLG on here. Here is the thread to refresh your memory:

http://www.debtconsolidationcare.com/mod/isthissomecall-centerinindia.html

OVLG was telling prospective customers bad and even illegal information, despite what OVLG claims on their website. We brought up at that time that consolidating payday loans--especially illegal ones--is not only a bad idea, but it further enables these illegal PDLs to rip people off. Hell, I called them myself, told them that I had a $600 PDL, paid it off, and then the illegal lender demanded an additional $4000.....the OVLG guy on the phone told me that I have to pay back whatever the illegal lender claims I owe, even when the PDL did not provide an explanation of the amount claimed as owed! I bring that up because this pop-up is in the same vein--bad information being handed to people who are desperate to try anything to make the PDL problem go away. That pop-up has no business being on a forum that supposedly helps people with illegal debt issues--it doesnt matter if you have to be unregistered to see it or not, it is bad info that goes 100% against the very mission that you claim to have here.

Bottom line, we have all invested heavily of ourselves on this forum. We spend countless amounts of time helping people....only to be undermined by the very forum itself, thanks to issues like that pop-up. I seriously think you do not understand the position you put us in as moderators, when we spend all this time telling people the things that we know from experience to be true, only to have the forum link up such bad contradicting info like this. Its bad enough that half the issues we brought up with OVLG went unanswered--even by Vikas...now we are forced to look like a bunch of idiots because we are telling people--with good reason--to avoid the very things youre linking to them when they first enter the site. Makes us look totally incompetent and not trustworthy. This will not drive traffic--count on that. People will NOT keep coming back to a forum that contradicts itself so much and hands out bad information.

Bravo Sky!!!

We still deal lack of traffic because people do NOT come back because they do not have to register. Now please do not hand us the BS that people feel more comfortable NOT registering cause we know that is a lot of bunk. You have to register for EVERYTHING on the web. Consequently the majority of these unregistered posters NEVER return....they cannot find their way back because they are not notified that there is an answer!! Look at at the successful forums...they all require registration and they are as busy as hell right now!! I answer multiple new postings DAILY...here I may get one weekly in the student loan forum.

How about hiring ditching the foreign techs you are using and hiring Sky's SO??? They would at least understand what we need.

We're still waiting for improvements that were brought up long ago....case in point, the "recent posts since last visit"....That was mentioned TWO YEARS AGO....I believe that just recently you mentioned that this function was back on line.

Or the "ask an expert" button? Correct me if I am wrong, but isnt it just a relatively simple code change to get it to say "post a new thread"? I'm no computer expert or anything, but I do know enough to know that! You dont need to change anything about that button except what it says on it....and we're still not seeing anything happening.

Jason, I'm really not trying to be a jerk or anything, but this has been a mess for what, over a year now? Even minor changes that everyone talks about are taking forever, while things like this "pop-up" that all of your experts spoke against just show up.

When your car has four flat tires, do you spend the money to get new tires? Or do you spend that money on putting racing stripes and seat covers on it? you fix what needs fixing for basic operation FIRST, then you worry about the extras later! We are struggling with a lack of basic functionality and have been for a LONG time.....and you keep telling us to "be patient" while the tech team is working on pop-ups that even contain bad information....

I'll tell you this--and this is not to blow my own horn, but to show you what you do not seem to understand. For the last few years now, i myself and others have been helping people who come here, to the point of helping them navigate their way through illegal lawsuits from bottom-feeding debt collectors. I have actually helped some people through TWO of these and one person through THREE. The most recent one, the lady messaged me asking for my help since I helped her last time. She was being sued by a debt collector over a credit card. Because we were able to help her, she not only got their case dismissed, but she won her counterclaim for FDCPA violations....she came here, found a free resource....I helped her to research her state's laws, put her in touch with a legal aid office in her area....and she didnt even know that these options were available to her....

And yet, you have been quoted as saying that a moderator's job here is to delete spam....

YOUR DEDICATED MEMBERS are the sole reason for traffic in this place--YOUR MEMBERS keep people coming back for help. No pop-up does it. Without the people willing to do what these folks here do, you dont have a forum at all. That is a simple truth that I wish you would understand. At some point, something's got to give. Yet, at every turn, we are told not to rock the boat, "be patient"....

I pointed out last year that OVLG listed their attorneys on their website....I pointed out several that claim to be members of the bar in their states, but are not listed with the bar in those states. It is a crime to practice law without that license....but we were basically brushed off. I understand what Vikas has in the contract with them, but we had multiple proofs of OVLG ignoring their contract with this forum....and we were still brushed off....

At what point do the people here that have stuck it out this far become important enough to the forum that they are worth listening to? You know, Jason, I was about out the door last year. I came back because I want to help the people who come in here the same way I did years ago. None of us want to see this place fail, and yet, last time around, you told me that any mod who was found to be rocking the boat would be stepped down, or even booted off the forum entirely.

I just wish you would actually realize the value of the people you have here and how much they work to make this place succeed.....I really do....

We will discuss with necessary departments and see what can be done.

Another apparent glitch, and I am not the only one to notice this...


when you leave spaces between paragraphs or sentences as I have done here, the spaces disappear when the post is posted. As I type this, there are like 3 or 4 blank lines between the first sentence and this paragraph....



And some more lines empty between that paragraph and this sentence....lets see how it shows up.


EDIT--see what I mean? No spaces between the lines. I have seen members asking in posts about this same thing.

You wanna see a bigger fluster cuck? Check out creditmagic.org ...another one of Vikas's sites. Another site where no registration is required. All the people we chased off from here, SallyNachelle, Patricia Sanders ...they are answering the questions...of course incorrectly and incompletely. The only reason I post there is because of the poor souls getting crappy information!! Cajun and Morningstar are listed as moderators but I see no sign off them either. It is so sad that these potential good sites are being manned by total morons.

Tech members will look into the space between paragraph issue.

i went there just for shits and giggles.WOW!!!!!!!!!!!you were not kidding.imagine this forum in the old format.only with complete idiots answering everything.also shit spam threads and posters abound.vikas please.this was one of the first real debt sites on the web and now it's a punchline for other sites.stop overthinking everything and listen to us.we say what we say because we care.can you say the same for your admin?

wow, I took a look at that other site, and it was so painful to look at that I couldnt take more than a couple minutes of it. That place might actually make this one look good lol

sky i actually thought that was the crux of that site even existing.

We have solved the space between paragraph issue. Please add the break code at the end of a para. (as shown in this post title)



This is a space between para test..

Also, "Ask an Expert" phrase has been changed to "Post a New Thread"

We have solved the space between paragraph issue. Please add the break code at the end of a para. (as shown in this post title)

wow....so the tech team apparently cannot even get us back to where we already had been for a long time??? Something's wrong there, Jason, seriously.

I wish that just once you would take a look through our eyes on this and understand how bad this forum looks to the people who come here to use it. Things like this alone are often enough to drive people away because a forum should work the way it is supposed to work. We're talking about a very basic function that every forum on the internet already has working and has had for years--including this one---and yet, this is the "Solution" that the tech team has come up with?

wow....

jon,and lynn a couple of facts.

1)vikas is in chicago(actually a stone's throw from me
2)jason is in nevada
3)these chipmunks they call tech team are in INDIA

sorry,but that is and has proven to be a recipe for disaster.since vikas,and jason outsourced the tech part this place has been as lynn says"a complete cluster fuck".the real issues go unaddressed,and posts are down.the solution to the paragraph issue is lazy at best,the equvalent of putting bactine on a severed limb.a shame as before as stated before this was a flagship site.now it's a punchline.