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b.i.g..paydayloan

Date: Tue, 02/17/2009 - 12:37

Submitted by usmgirl25
on Tue, 02/17/2009 - 12:37

Posts: 77 Credits: [Donate]

Total Replies: 9


I got this today from b.i.g.. I paid the principle back on this loan.. once i found this site i immediatley closed my bank account and sent them the letter stating that they are illegal... this is what they sent me any advice From: Customer Solutions Department B.I.G

Re: Loan Agreement

Tuesday February 10, 2009.


Dear Miss Singleton

The agreed terms and conditions are very clear in relation to fee amounts, due dates and the options you would have on your due dates. You could either repay the outstanding balance, or pay a renewal fee to defer the re-payment of the loan balance until the next scheduled pay date. According to the terms of the loan, if a customer does not contact us to pay off the entire loan balance, only the renewal fee is charged. Again, this fact would have been explicitly made known to the customer at the time of sale, and in emails sent to you prior to your scheduled payment date. This policy operates in the customer's favour, as the customer may not have sufficient funds to cover the entire balance. However, the customer is free to pay the entire balance without penalty at any time.

It was specified in the terms and conditions segment of the sales conversation (which we ensure the customer understands and agrees to) that the loan will fall solely under the jurisdiction of UK law and a verbal signature is obtained from the customer confirming their acceptance of this term. Since the process was transacted over the telephone, neither party was required to submit any documentation concerning the Agreement.

To date, you have only elected to pay renewal fees to extend your loan as well as you had several missed payments such payments were not received by B.I.G.

But taking into the consideration the amount you have paid we wish to offer you the opportunity to close your account with us upon receipt of a reduced amount of $245 in exchange for which we shall forgo collection of the current outstanding balance and waive any additional fees and charges. Furthermore, the $245 can be paid in instalments and upon receipt of the last instalment; we will mark your account as paid in full.

Should you require anything further from B.I.G at this time, please do not hesitate to contact me.


Sincerely

Robert James
Customer Solutions Department - B.I.G

Tel No.1-877-210-9419
Fax No.1-877-762-7350
Email: csd @ big-int.com
(Monday to Friday, 2pm to 8pm Eastern Standard Time


of course they don't e-mail you the terms and conditions.they can take a walk.if you paid the principle in there illegal fees.then you owe them nothing more.


lrhall41

Submitted by paulmergel on Tue, 02/17/2009 - 12:42

( Posts: 15514 | Credits: )


yes, I paid priniciple in their fees.. I paid over actually paid over, because the last time i had contact with them last year, they said i owed 500 dollars.. and I had setup a plan to pay 100 dollars.. i made on pmt of 100 dollars then I found the is site and learned alot and then closed my bank account.. I was just wondering can they do anything to me?


lrhall41

Submitted by usmgirl25 on Tue, 02/17/2009 - 12:47

( Posts: 77 | Credits: )


um no.they are in the UK and have no power to do anything.i would however file an FTC complaint.this pdl and there sister pdl's are being indicted by the FTC.let them know they are hasseling you.


lrhall41

Submitted by paulmergel on Tue, 02/17/2009 - 12:53

( Posts: 15514 | Credits: )


The FTC has already filed a suit against these guys, so I'm sure they'll welcome any additional information they can get. Personally, I doubt the FTC will ever get a dime since the company is in England and is legal there (no big trick since the laws are so lax. If you get caught lending without a license your punishment is you have to promise to apply for one. No joke!) but maybe the suit will pressure their U.S> ACH company to drop them.


lrhall41

Submitted by FreakyFriday on Tue, 02/17/2009 - 16:30

( Posts: 490 | Credits: )


" If you get caught lending without a license your punishment is you have to promise to apply for one. No joke!)"

Thats funny :) so i wonder how their US company works with them? If they aren't operating legally i would assume you can file a complaint and not pay anything. Have to get more information to proceed this route though.


lrhall41

Submitted by bernieadams on Wed, 02/18/2009 - 14:29

( Posts: 143 | Credits: )