Archer Loan Battle
Date: Tue, 07/23/2013 - 15:34
Of course they said "no." Then I read some of the advice here and sent this letter (one each for each of the two accounts) via registered mail and email:
To Whom It May Concern:
This letter is to inform you that I am aware of the FACT that the loan you issued to me, is NOT legal or binding in my state. For your convenience, I have included my state payday loan laws below.
It has come to my attention that you are not a licensed Florida lender and payday lenders must be licensed by the state of Florida in order to offer loans to its residents. Since your company has no license in my state, the loan contract I have with you is not valid. Although I am not legally required to do so, I am willing to repay the principal balance of this loan. To date, I received a deposit of $400 on 01/03/2013 on which I have paid:
For a total of $790.00 representing an overpayment of $390.
At this time I am requesting a return email acknowledging that my loan has been paid in full. Also, I am demanding a refund check of the $390 overpayment. A refund check of $390 can be mailed to me at the address shown above (you have this on file.)
As of 07/ 17/2013 I am revoking authorization for ACH withdrawals by with you or your affiliates from any and all of my accounts owned individually or jointly and any wage assignment I may have signed with you or your affiliates. I have given a copy of these revocations to both my bank and my employer. Any future attempts to collect funds in this manner will be blocked.
Please respond to this email with acknowledgment that my account has been satisfied in full. Details of when I can expect the refund check, as discussed above, should also be included in the email.
I have intentions on moving forward with complaints to my Attorney General and the FTC, and the CFPB if the terms in this letter are not met.
On both loans, one of $400 and one of $500 I have paid a total of $1860.
I closed the checking and opened a new one and explained to the bank what was going on (they encouraged me to file fraudulent debits claims) account prior to sending any letters.
This is what I received via email along with my proposed response:
Dear Veronica,
We are at impasse. Barring other alternatives I will file a claim/complaint with my bank and the Florida Attorney General and let them investigate and reach a decision on the matter. In the meantime I have revoked any ACH authorizations as well as any voluntary wage assignments. Further contact via email will be ignored as will telephone calls. You may reach my via US Mail at the address you have on file.
On Jul 23, 2013, at 5:45 PM, Veronica L
Dear David,
I have Attached your contract as a PDF format. Please go over it thoroughly and pay attention to the statement that I have provided that is also in the contract. Your next due date is 7/31/13 for the amount of $135. If you want to pay down or off please call or email at least three days prior to your due date. If you have any question please advise.
Thank you.
Pay attention to this section:
Governing Law: Both parties agree that this Note and your account shall
be governed by all applicable federal laws and all laws of the jurisdiction in
which the lender is located, regardless of which state you may reside, and by
signing below or by your electronic signature, you consent to the exclusive
exercise of regulatory and adjudicatory authority by the jurisdiction in which
the lender is located over all matters related to this Note and your account
forsaking any other jurisdiction which either party may claim by virtue of
residency.
I am not sure what the controlling law might be; Archer appears to have an office in Florida but they have not followed Florida law anyway.
So, do I send the email reply above, and what other steps should I take?
Thanks!
I checked with the Florida
I checked with the Florida dept of professional business licensing and regulation...They are not licensed in the state of Florida period. Did you get these loans from the internet? They must be licensed in Florida to do business, and Florida does not allow rollovers.
You do not owe anything..you overpaid on the first loan...so it cancels the second one. You won't get money back..don't even try...Just tell them they are not licensed in Florida, that you will report them to The AG in Florida, and to the Florida dept of financial regulation if they do not close your account and mark it paid in full
That email she sent means "jack" does not apply period
I don't really expect to get
I don't really expect to get anything back, but it never hurts to ask. Interestingly, when I explained it to my banker he suggested that I file fraudulent ACH complaint on the money taken.
Not sure how to proceed. I think I'll simply tell them what you said and be done with it.
Thanks!
Well, I sent my reply. The
Well, I sent my reply. The response I received was the standard courtesy email "Your next payment is due on July 31. At that time you may blah, blah, blah..." so it appears they intend to debit my account on July 31 even though they received my revocation of ACH authorization by registered mail and email.
I am also considering disputing the debits over the $900 original amount deposited. The banker suggested I do this but I am concerned.
Did you close your account
Did you close your account and open a new one? those payday loans are sneaky, and just putting a hold on Archer won't do it, they might put it through under another name. I had a payday loan with United Holdings LLC...even though I revoked ACH they tried to submit payment twice....they have several different companies they use..so make sure you secure your account.
Its your call about filing fraud charges with them..If it was me, I would just let it go, but I would report them to the AG in Florida, and the FL dept of business regulation...I complained to both offices about United Holdings. They still send it off to a collection agency, and I had to cease and desist them...I would just keep demanding a paid in full letter
Yes, closed my account and
Yes, closed my account and opened a new one.
I'd like my grand in overpayment back so I may file the complaint with the bank. I will also file a complaint with the AG and FL Dept. of Business Regulation as well. Not a big deal to file the complaints - does that help me if/when I have to send a cease and desist or in getting a paid in full letter?
The AG's office dosn't really
The AG's office dosn't really help from what I was told, but the office of financial regulation does.It might get their attention to send you a paid in full letter if you tell them you are reporting them. If they send it off to a collection agency,and they really harass you send the cease and desist letter to the collection agency certified mail with a return receipt. and then report them to the FTC..they keep track of the complaints.
I have received no reply from
I have received no reply from Archer but when I logged onto my account it says "No Loans" without any other information.
I sent another email saying that I expected both my letter saying paid in full and my refund for overpayment or I would file a complaint with my bank and the office of financial regulation. I don't know what will happen now...