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Eastside Lenders response to BBB, please help me

Date: Mon, 10/04/2010 - 14:23

Submitted by anonymous
on Mon, 10/04/2010 - 14:23

Posts: 202330 Credits: [Donate]

Total Replies: 4


I filed a complaint with the Delaware BBB and finally heard back from them today. This is the response from Eastside-i took out the usual we are in Delaware and abide by Delaware law. I am in California and I also provided the BBB the link and attachment of the Desist and Refrain Order from the Department of Corp in California dated, October 09. They didn't touch on that at all. I still owe them some principal which I offered to pay but this is what I got....please help me on how to respond to them? I filed a complaint with the Dept of Corporations and Attorney General but I dont know what to do now.

"East Side Lenders provided this service as a convenience to xxxx. We still consider her loan to be outstanding and are prepared to go to arbitration as provided for in the Loan Agreement between us. As an alternative, if she is experiencing financial hardship, we will be happy to speak to her about payment arrangements through which she can successfully meet her payment obligations. East Side Lenders will consider doing so because of our continuing commitment to servicing our customers and not because of a legal obligation to do so."


Quote:

Originally Posted by Anonymous
I filed a complaint with the Delaware BBB and finally heard back from them today. This is the response from Eastside-i took out the usual we are in Delaware and abide by Delaware law. I am in California and I also provided the BBB the link and attachment of the Desist and Refrain Order from the Department of Corp in California dated, October 09. They didn't touch on that at all. I still owe them some principal which I offered to pay but this is what I got....please help me on how to respond to them? I filed a complaint with the Dept of Corporations and Attorney General but I dont know what to do now.
"East Side Lenders provided this service as a convenience to xxxx. We still consider her loan to be outstanding and are prepared to go to arbitration as provided for in the Loan Agreement between us. As an alternative, if she is experiencing financial hardship, we will be happy to speak to her about payment arrangements through which she can successfully meet her payment obligations. East Side Lenders will consider doing so because of our continuing commitment to servicing our customers and not because of a legal obligation to do so."


Just tell them it's unacceptable and you are bound by your state laws.


lrhall41

Submitted by Shazzers on Mon, 10/04/2010 - 20:24

( Posts: 17344 | Credits: )


You will continue to receive e-mails from these jokers. You just respond back that payday loans are illegal in your state, that you will pay what you owe on the principal borrowed ONLY, and that you want a physical address to send payment. (or you can use prepaid debit card) They will tell you that a money order (do NOT send a check from your account) is not acceptable. You just keep sending them the same e-mail over and over. They can't do anything; they know they're in the wrong.

They will eventually turn it over to a collection agency. Then you send validation letter, and also inform them that payday loans are illegal, blah blah blah. In your letter you state that you only want to be contacted via mail.

They will eventually back off. Then in about 6 months they will contact you again. I went through this with Eastside and their collection agency a year ago.

Stand your ground. You will prevail.:p


lrhall41

Submitted by aubrey on Tue, 10/05/2010 - 06:44

( Posts: 1203 | Credits: )