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Eastside Lenders

Date: Tue, 06/23/2009 - 07:21

Submitted by anonymous
on Tue, 06/23/2009 - 07:21

Posts: 202330 Credits: [Donate]

Total Replies: 12


I have seen a couple of older posts on this company but was wondering whether anyone recently has had success negotiating a settlement agreement with them.

I'm in Maryland and took out a $600 loan. I have since paid $540. I stopped payment, and now they are saying that I owe them $980. I told them that I would pay $60. I cannot have this go to a collection agency, but I really don't want to pay the $980. Any experience or thoughts would be much appreciated!

This is the email exchange we have had to date:

Hello,

If Eastside Lenders is legal in Maryland, please provide me with your Maryland license number, as you are most likely aware, to do business in Maryland with a Maryland resident, a business must be licensed by the Maryland Commission of Financial Regulation.

I was not aware of the status of payday loans in Maryland when I first took out my loan. I have since become aware of the laws, and the illegal rollover fees that your company charges. As I state below, I borrowed $600 from your company. I have paid $540 to your company to date. I am therefore willing to pay $60 to settle this loan and return the $600 to you that I borrowed.


xxx


--- On Tue, 6/23/09, Brandi H. wrote:

From: Brandi H.
Subject: RE: Please reply or call Eastside Lenders
To: " >xxx
Date: Tuesday, June 23, 2009, 9:12 AM
Dear xxx

Eastside Lenders are very much legal to loan in the state of Maryland. The amount of the loan that you borrowed is $600 so $60 doesn't even come close to the amount that you borrowed. As far as the % rate that goes for loan companies that are in your state. I understand your concern but it wasn't a concern when the money was put into the account. Now that it's time to repay the loan we are "illegal". Having money put into your account and you not paying it back is illegal. We can be able to set up a payment plan with you to pay this amount off. If you refuse to pay what was borrowed the only thing we can do is send this to a collection agency and let them deal with it. They do report to the creditors and they also don't set up payment plans.

Thanks,

Brandi H.
Eastside Lenders Workout
800-689-5603 ext. 1575
7:00 am - 3:30 pm CST Mon - Fri.



________________________________________
From: xxx
Sent: Thursday, June 18, 2009 3:06 PM
To: Brandi H.
Cc:
Subject: Re: Please reply or call Eastside Lenders
Thank you for your note.

I do not agree with your analysis. After doing research regarding Internet payday loan laws in the State of Maryland , I have found that your Internet payday loans are actually illegal. Among other things, Maryland law requires that to do business in Maryland with a Maryland resident, a business must be licensed by the Commission of Financial Regulation. As far as I can tell, Eastside Lenders is not licensed in Maryland. The fact that Eastside Lenders is licensed in Delaware is irrelevant for purposes of Maryland law. In addition, the Consumer loan act applies to all loans made to Maryland residents. See Md. Code Ann. Com. Law II § 12-301 et seq. The law sets the small loan rate cap at 2.75% per month and 33% per year. The annual rate for my loan from you clearly exceeds the limit set by Maryland law. This loan is thus is illegal in Maryland.

As I have previously stated, I am willing to pay $60 in one installment on 6/30/2009 to settle this loan. This amount represents the prinicipal borrowed ($600) minus the payments to date of $540.

Please advise.

xxx




--- On Thu, 6/18/09, Brandi H. wrote:

From: Brandi H.
Subject: Please reply or call Eastside Lenders
To: xxx
Date: Thursday, June 18, 2009, 3:53 PM

East Side Lenders is responding to your correspondence regarding the above-captioned account.
East Side Lenders, which is located in Delaware, is licensed by the State of Delaware to make small loans. All such loans are approved and funded in Delaware, with repayment to be made in Delaware. The East Side Lenders loan agreement and website contain all disclosures required by Delaware and federal law and make it clear that all transactions are governed by Delaware law. On the advice of counsel, East Side Lenders maintains that the choice of Delaware law as controlling in the loan documents would be upheld, as all of the significant contacts in the loan transaction occur in Delaware. The loan agreement is legal and enforceable. In responding to your correspondence, East Side Lenders notes and reserves all available legal and equitable objections to the points you have raised.
East Side Lenders provided this service as a convenience to you. We still consider your loan to be outstanding and are prepared to go to arbitration as provided for in the Loan Agreement between us. As an alternative, if you are experiencing financial hardship, we will be happy to speak to you about payment arrangements through which you can successfully meet your payment obligations. East Side Lenders will consider doing so because of our continuing commitment to servicing our customers and not because of a legal obligation to do so.
Should you have any further questions regarding this matter, if you wish to speak about payment arrangements, please contact us at (800) 689-5603.
Sincerely,
Customer Service
East Side Lenders


Thanks,

Brandi H.
Eastside Lenders Workout
800-689-5603 ext. 1575
7:00 am - 3:30 pm CST Mon - Fri.


You need to Revoke your ACH authorization with Eastside Lenders and any and all affiliations. You also need to revoke your authorization whether written or unwritten allowing for any wage assignments. You also need to request a copy of their Maryland license. You need to prohibit Eastside Lenders or any of their affiliates to contact you at work, contact your employer or any of your references. Demand all contact be made via email for documentation. Let them know you are going to contact the Better Business Bureau, The Federal Trade Commission, as well as marylands local governing authority that oversees payday lenders. Don't back down. They are trying to scare you. Stand your ground.
Don't be afraid to try and call them, I did, when email didn't work and was able to work out an arrangement. It takes some time but you need to be persistant and KEEP all documentation.


lrhall41

Submitted by on Tue, 06/23/2009 - 09:29

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I am getting ready to deal with Eastside myself, so was glad to read your post. I don't have any money to pay them right now, so I am sure they will try and continue to collect from me. But Jessie is right, I've dealt with another payday lender like this before and sending out those letters to the BBB, FTC and your Corporation Commission or whoever oversees businesses in the state of Maryland is the best way to go.


lrhall41

Submitted by bbm1973 on Tue, 06/23/2009 - 13:24

( Posts: 36 | Credits: )


I received a nasty e-mail from them telling me they had turned my account over to their collection agency. I owe them $600 but they have steadfastly REFUSED to give me a mailing address. I am NOT giving out my bank account, debit card, credit card numbers to anyone, anymore. So I guess I'll have to wait to hear from these bozzos.

Or maybe I'll send a letter to BBB of Delaware and tell them they refuse to give me a physical mailing address to cover my butt. Does that sound reasonable??

They are impossible to deal with. I wanted to pay them over 6 months but they refused.


lrhall41

Submitted by aubrey on Tue, 09/08/2009 - 07:22

( Posts: 1203 | Credits: )


Quote:

Originally Posted by aubrey
I received a nasty e-mail from them telling me they had turned my account over to their collection agency. I owe them $600 but they have steadfastly REFUSED to give me a mailing address. I am NOT giving out my bank account, debit card, credit card numbers to anyone, anymore. So I guess I'll have to wait to hear from these bozzos.

Or maybe I'll send a letter to BBB of Delaware and tell them they refuse to give me a physical mailing address to cover my butt. Does that sound reasonable??

They are impossible to deal with. I wanted to pay them over 6 months but they refused.

Sounds like a plan, I would definitely file a complaint with DE, specify they won't give you a physical address to send payments. As far as the nasty email they sent you, I would respond to them with:
No address, no payments. Your choice. Keep those emails by the way, just in case.


lrhall41

Submitted by Shazzers on Tue, 09/08/2009 - 08:28

( Posts: 17344 | Credits: )


Eastside Lenders does not have a mailing address due to the fact that they out source customer service and payments to a company called Citrinex located in Kansas City (with a satilite office in Coasta Rico). As far as legality is concerned, Eastside does not lend to many states anymore do to changing laws, however this does not include past loans such as those from 2009 and much of 2010. If your loan was before then you are still obligated to pay. The main manager of Eastside at Citrinex is Josh, and a secondary manager is James. They both work during the day. I used to work for this company and it is legitimate but highly immoral.


lrhall41

Submitted by on Wed, 01/05/2011 - 15:22

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I just recently dealt with Eastside Lenders....AND got a refund for the overpayment I had paid them in the amount of $950 because I BECAME THE AGRESSOR WITH THEM. I never called them or accepted a phone call and never had a physical mailing address.
The contact is [EMAIL="christy@eastsidelenders.com"]christy@eastsidelenders.com[/EMAIL]
She is the person to deal with IF YOU HAVE OVER PAID THEM, I personally do not know how to deal with them on negotiating payments....I paid them the principle back then the $950 and that is what I fought for. Below is a copy of a previous post I wrote.............
PLEASE LISTEN TO THE ADVISE BEING GIVEN TO YOU .... IT IS YOUR ONLY WAY OUT.
I have followed the advise of the experts on here and it lead me out of PDL hell, honestly. One of my loans was with Eastside Lender who I over paid by $950, last week I got a ful refund for $950 by following the advise. I took control of the situation and was the agressor with them, IF YOU HAVE PAID BACK THE PRINCIPLE TO AN ILLEAGE LENDER YOU DO NOT OWE THEM ANY MORE MONEY. iN FACT YOU SHOULD FIGHT FOR A REFUND. HERE'S WHAT I DID.....I HOPE IT HELPS.

The only letter I used was the Authorization Revocation template that Shazzers has posted. I put all the detail of all my payments to them on there. I must have email that letter over 50 times to them, I would flood their mailbox every single day. I also filed complaints with the BBB of MO and Delaware. The MO Attorney General Office, The FTC, The Commissioner of Banking of Delaware. I sent them copies of the confirmation screens on the agencies websites after filing the complaints. I also found on the internet several articles where Eastside was involved in class action law suits and had to pay out millions. I sent copies of those.
I really believe the key is this....1. You have to file the complaints, not just threaten to do it because until they get a letter from the office you filed it with they dont really take it serious. Also, when the BBB gets their first response it will be the typical response that they did nothing illegal. You then HAVE TO DECLINE THE RESPONSE on the BBB website. 2. You have to keep sending emails to them, repeatedly everyday and include any communication you are getting from the offices you filed with.
I hope this helps. I will be more than happy to send you a copy of the letters and some emails I sent if you want to give me your email address. GOOD LUCK!!! :smile:


lrhall41

Submitted by Kellz1017 on Wed, 01/05/2011 - 18:02

( Posts: 44 | Credits: )