Filing Complaints Questions

FTC = www.ftc.gov
BBB = www.bbb.org should be link to OK BBB
OK AG = http://www.oag.state.ok.us/

Remember Google is your friend

How much information are you supposed to put in your complaint? I'm at the area where they are asking for additional information. Do I tell them how much I've paid and what I borrowed? Sorry, I've not ever filed a complaint before. The other pdls I had marked my account as PIF before I had to. My last one, Zip19, is not responding so I am filing the complaint now.

tell them as much as possible, especially when filing with the ag, and ftc

i flooded them with info.. none of it really helped too much but i think they were a bit scared of me reporting them to the FTC because i settled quickly.

The forms are usually pretty specific, but you need to add as much info as possible. If you put anything down that they can use against you, it won't do you any good. You also need to make sure that the BBB understands you're filing a complaint so they'll take action--otherwise they'll just file it as "information only".

also, if the company sends a reply to the BBB report, prepare for a debate. chances are, they'll play good and say they are fully legal, you signed a contract, etc. just hold your ground.