what else should I do!?
Date: Tue, 04/28/2009 - 13:43
I have entered a complaint against this company with the attorney general of Indiana and also with the Better Business Bureau. I also have stopped payment on any more debits from this company. What else do I need to do? Please let me know! It's nearly cost me what little sanity I have left!
COMPLAINT ACTIVITY REPORT Case # 99238097 BBB Serving Greater Kansas City
Consumer Info: Pierce, Robin Business Info: Geneva Roth Cap Loans
8950 N CR 500 West 6950 W. 56th St
Middletown, IN 47356 Mission, KS 66202
765 354-6688 765 354-6688 913 825-1200
Location Involved: (Same as above)
Consumer's Original Complaint :
Subject: geneva roth
On or before October 23, 2008, I applied for a payday loan on the internet.On October 24, I received an email, (which I can produce), stating that I had been approved for a $500 loan with a fee of $150; with the first due date of November 7. Also, on that day, I was contacted by Charles McNeely, stating the same points. I was NEVER told that it would be $150 would be taken out of my account bi-weekly to "extend" the loan, nor was I told the interest rate. I thought that the entire loan would cost $650, and after that amount was taken out of my checking account the loan would be paid off. I would NEVER have agreed to paying $300 each month in order to receive a $500 loan! I have tried many times to contact them, but each time I am put on hold for a LONG time!
Since November 7, my checking account has been debited $150 every two weeks. So, as of now, April 14, I have paid nearly $1800 for a $500 loan!
I have no idea what to do now. They will just continue to take money out of my account when they should have been paid off long ago!
I am going to close my bank account.
I only hope that you can help me with this loan shark company.
Consumer's Desired Resolution:
I have paid over $1800 in fees for a $500 loan. I feel that this should definitely have paid the loan many times over! Especially when the terms that I agreed to weren't the same as what the "contract" says. I was quoted $150 for the whole loan of $500.This is like a bait and switch scheme. I would like to have the overage from $650; which would be $1150, refunded to me. This has nearly ruined my checking account with nsf fees, and I am going to have to close my account.
BBB Processing
04/22/2009 web BBB Complaint Received by BBB
04/22/2009 web BBB Complaint Validated by BBB Operator
04/22/2009 Otto EMAIL Send acknowledgement to Consumer - OTTO
04/22/2009 Otto EMAIL Inform Business of the Complaint
04/24/2009 BBB MORE INFO RECEIVED FROM THE CONSUMER : I forgot to add...I think that by not disclosing all the terms (interest, payoff and extension charges) that Geneva Roth violates Indiana's payday loan laws. Could you also check into this?
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COMPLAINT ACTIVITY REPORT Case # 99238097 BBB Serving Greater Kansas City
Consumer Info: Pierce, Robin Business Info: Geneva Roth Cap Loans
8950 N CR 500 West 6950 W. 56th St
Middletown, IN 47356 Mission, KS 66202
765 354-6688 765 354-6688 913 825-1200
Location Involved: (Same as above)
Consumer's Original Complaint :
Subject: geneva roth
On or before October 23, 2008, I applied for a payday loan on the internet.On October 24, I received an email, (which I can produce), stating that I had been approved for a $500 loan with a fee of $150; with the first due date of November 7. Also, on that day, I was contacted by Charles McNeely, stating the same points. I was NEVER told that it would be $150 would be taken out of my account bi-weekly to "extend" the loan, nor was I told the interest rate. I thought that the entire loan would cost $650, and after that amount was taken out of my checking account the loan would be paid off. I would NEVER have agreed to paying $300 each month in order to receive a $500 loan! I have tried many times to contact them, but each time I am put on hold for a LONG time!
Since November 7, my checking account has been debited $150 every two weeks. So, as of now, April 14, I have paid nearly $1800 for a $500 loan!
I have no idea what to do now. They will just continue to take money out of my account when they should have been paid off long ago!
I am going to close my bank account.
I only hope that you can help me with this loan shark company.
Consumer's Desired Resolution:
I have paid over $1800 in fees for a $500 loan. I feel that this should definitely have paid the loan many times over! Especially when the terms that I agreed to weren't the same as what the "contract" says. I was quoted $150 for the whole loan of $500.This is like a bait and switch scheme. I would like to have the overage from $650; which would be $1150, refunded to me. This has nearly ruined my checking account with nsf fees, and I am going to have to close my account.
BBB Processing
04/22/2009 web BBB Complaint Received by BBB
04/22/2009 web BBB Complaint Validated by BBB Operator
04/22/2009 Otto EMAIL Send acknowledgement to Consumer - OTTO
04/22/2009 Otto EMAIL Inform Business of the Complaint
04/24/2009 BBB MORE INFO RECEIVED FROM THE CONSUMER : I forgot to add...I think that by not disclosing all the terms (interest, payoff and extension charges) that Geneva Roth violates Indiana's payday loan laws. Could you also check into this?
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Stopping payment on the company will not really do any good. The
Stopping payment on the company will not really do any good. They use so many different names , that if they can not debit under one name , they simply use another name.
The only ways to be safe are closing the account , or putting a hard debit block on it.If not, your money will be taken
That is about all you can do aside closing your account. Have
That is about all you can do aside closing your account.
Have you send Geneva Roth the letter stating they are illegal?
