Help with LLS America
Date: Tue, 06/15/2010 - 16:57
I sent them a CD Letter last week. I had a loan with them in the original amount of $300 and made two payments of $105 for a total of $210 and asked for a mailing address to send the remaining $90 principal balance that is owed. I recieved the below email today. How do I respond?
We are in receipt of your letter, and would like to take this opportunity to address you concerns. The LLS America (???LLS???) prides itself in complying with the law and providing excellent products and customer satisfaction. We take very serious all complaints and allegations against our practice and procedures.
In order to provide the best services available to our clients we comply with best practices including federal banking guidelines such as the Truth in Lending Act and Regulation Z disclosures. As part of those disclosures, and more particular to the instant matter, is the fact that LLS clearly presents the following disclosure to its borrowers:
GOVERNING LAW: You acknowledge that we are a Utah-based lender, and you acknowledge that this consumer Unsecured Short Term Installment Loan Agreement is governed by the laws of the State of Utah. You acknowledge that Utah laws governing this Unsecured Short-Term installment loan agreements may differ significantly from the laws of the state where you reside. You agree that courts located in Salt Lake City, Utah, shall have exclusive jurisdiction and venue of any disputes arising from this Unsecured Short-Term installment Loan Agreement.
Thank you for being a valued Customer and have a Wonderful Day
You can contact us by:
LLS AmericaSincerely,
Resolution Dept.
Phone: 877-991-2288 ext. 608
Fax: 800-230-7880 US
Canada 1-800-230-7985
Email: [email]nicoled@littleloanshoppe.com[/email]
email: [email]info@littleloanshoppe.com[/email]
IF YOU NEED TO MAKE ANY CHANGES TO YOUR ACCOUNT PLEASE MAKE SURE YOU GIVE US 3-4 BUSINESS DAYS NOTICE TO MAKE THE PROPER CHANGES WE ARE OPEN MONDAY THROUGH WEDNESDAY 5AM TO 5 PM AND THRUSDAYS 5AM TO 4PM PACIFIC STANDARD TIME.
Disclaimer:
Information contained in this message may be privileged and confidential. If the reader of this message is not the intended recipient, be notified that any dissemination, distribution or copying of this communication is strictly prohibited. If this communication is received in error, please notify the sender immediately by replying to the message and deleting from your computer. Thank You
We are in receipt of your letter, and would like to take this opportunity to address you concerns. The LLS America (???LLS???) prides itself in complying with the law and providing excellent products and customer satisfaction. We take very serious all complaints and allegations against our practice and procedures.
In order to provide the best services available to our clients we comply with best practices including federal banking guidelines such as the Truth in Lending Act and Regulation Z disclosures. As part of those disclosures, and more particular to the instant matter, is the fact that LLS clearly presents the following disclosure to its borrowers:
GOVERNING LAW: You acknowledge that we are a Utah-based lender, and you acknowledge that this consumer Unsecured Short Term Installment Loan Agreement is governed by the laws of the State of Utah. You acknowledge that Utah laws governing this Unsecured Short-Term installment loan agreements may differ significantly from the laws of the state where you reside. You agree that courts located in Salt Lake City, Utah, shall have exclusive jurisdiction and venue of any disputes arising from this Unsecured Short-Term installment Loan Agreement.
Thank you for being a valued Customer and have a Wonderful Day
You can contact us by:
LLS AmericaSincerely,
Resolution Dept.
Phone: 877-991-2288 ext. 608
Fax: 800-230-7880 US
Canada 1-800-230-7985
Email: [email]nicoled@littleloanshoppe.com[/email]
email: [email]info@littleloanshoppe.com[/email]
IF YOU NEED TO MAKE ANY CHANGES TO YOUR ACCOUNT PLEASE MAKE SURE YOU GIVE US 3-4 BUSINESS DAYS NOTICE TO MAKE THE PROPER CHANGES WE ARE OPEN MONDAY THROUGH WEDNESDAY 5AM TO 5 PM AND THRUSDAYS 5AM TO 4PM PACIFIC STANDARD TIME.
Disclaimer:
Information contained in this message may be privileged and confidential. If the reader of this message is not the intended recipient, be notified that any dissemination, distribution or copying of this communication is strictly prohibited. If this communication is received in error, please notify the sender immediately by replying to the message and deleting from your computer. Thank You
Quote:Originally Posted by ShazzersWhat state are you in? F
Quote:
Originally Posted by Shazzers What state are you in? |
Florida
I got the same letter from LLS. I am in Texas. How can I get the
I got the same letter from LLS. I am in Texas. How can I get them to stop besides closing my account and redoing everything?
Just looking for some help with the above email I posted
Just looking for some help with the above email I posted
Quote:Originally Posted by AnonymousJust looking for some help w
Quote:
Originally Posted by Anonymous Just looking for some help with the above email I posted |
They can't enforce "governing law" lol. Tell them your state law prevails, and your state law requires they be licensed in YOUR state, so since they aren't, THEY are breaking the law.
Quote:Originally Posted by AnonymousI got the same letter from L
Quote:
Originally Posted by Anonymous I got the same letter from LLS. I am in Texas. How can I get them to stop besides closing my account and redoing everything? |
You can't, closing your account is the only way to guarantee they never have access to it again.