Northern Resolution
Date: Tue, 10/16/2012 - 06:14
A new collection appeared on my credit report from Northern Resolution Group. When I called them to find out what the account was I was told that it was for a pay day loan from Ace Cash Express from October 4, 2007 in the amount of $1054.
Although I have had pay day loans in the past, they are all cleared up. I called Ace and they looked up my social security number as well as the account number I was given by Northern. Neither number showed up in Ace's system - they confirmed that I was not a customer and did not owe them anything. I asked for a letter stating this, but was told that since I was not a customer they couldn't send me anything. Northern wants a letter from Ace stating that I don't owe them otherwise they won't delete from my credit report.
Any advice on how to handle this?
Although I have had pay day loans in the past, they are all cleared up. I called Ace and they looked up my social security number as well as the account number I was given by Northern. Neither number showed up in Ace's system - they confirmed that I was not a customer and did not owe them anything. I asked for a letter stating this, but was told that since I was not a customer they couldn't send me anything. Northern wants a letter from Ace stating that I don't owe them otherwise they won't delete from my credit report.
Any advice on how to handle this?
The burden of proof isn't on you. It's on them. They have to p
The burden of proof isn't on you. It's on them. They have to prove that you DO owe money. If Ace says you don't, they won't be able to do that. Demand they remove it and, if they won't, file a dispute and file a complaint against them with your state's AG.