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Online PDL help needed from Michigan

Submitted by acoch on Fri, 07/18/2008 - 06:31
Posts: 17
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Hello everyone, I have found so much great information on this site. I am just trying to set the right course, with the right information. As of right now, I don’t know how I’m going to make it through until my next paycheck and I just got paid today. My goal is to get some type of refund and apply as much of that money towards this as I can afford.

I found a template for writing a letter, but it was difficult to understand/read. Is there one available for a Michigan request?

Thanks in advance for your help! It’s greatly appreciated.

My situation:
I have 8 OPEN Online PDL loans

4/01/08 Geneva Roth Company (AKA GRC Funding)
Amount Borrowed: $300
Amount Paid: $960 (8 x 120)

4/09/08 Payday2Go
Amount Borrowed: $300
Amount Paid: $525 (7 x 75)

4/15/08 UnitedCashLoans
Amount Borrowed: $300
Amount Paid: $640 (4 x 90) (2 x (90+50))

4/17/08 Impact Cash
Amount Borrowed: $300
Amount Paid: $550 (3 x 90) (2 x (90+50))

6/06/08 Nevis Marketing
Amount Borrowed: $300
Amount Paid: $270 (3 x 90)

6/23/08 ameriloan
Amount Borrowed: $350
Amount Paid: $315 (3 x 105)

7/11/08 B & L Marketing
Amount Borrowed: $250
Amount Paid: $0

7/16/08 Total Lending
Amount Borrowed: $250
Amount Paid: $0


Hi acoch,
Welcome to the forum, hang tight and someone will along to assist you, everyone here is very knowledgeable about pdl's...depending on your state law's and whether the companies are legal, it looks like you over paid a few & you may owe a few...the first step would be to close your checking account to make sure they can't get any more of you money...there is a sticky at the top of the fourm regarding this...once that is set someone will be able to help you with a letter to send to the companies. You will also need to file complaints with the BBB and attorney general.

I can tell you from my own personal experience, I had way overpaid Geneva Roth, once I defaulted with them, they tried to put a papercheck through my account, I was able to reverse it & get my funds back, but it was annoying. I went back & forth with them through the BBB & they finally marked my account as paid in full. United Cash Loans & ameriloan tried the same thing, but I settled with them for the actual amount I owed. I have no experience with the other companies, but I'm sure someone here will.


Submitted by dawnlango7 on Fri, 07/18/2008 - 07:11

dawnlango7

( Posts: 1147 | Credits: )


You have overpaid on 4 of those loans, and on 2 you are almost done. You need to follow the advice here. Every one is very helpful. I also am from Michigan had just as many loans as you. Close your bank account and open a new one at another bank to protect your money. Start mailing letters. Also for the 2 that you have not paid anything on you should try to may some kind of arrangements. Michigan states they have to offer a repayment agreement for what you owe them, the balance owed and the fee for the loan per Michigan's lending statue.

I only had 2 of the same loans as you. ameriloan and Geneva. Ameriloan was taken care of easy. Geneva is another story. I has overpaid both. Keep copies of everything to mail, fax, email, and a log of phone conversations if you have any.

I was so scared, but now I am so happy I found this site.

Make sure you file complaints with the BBB and Michigan Attorney General's office. This can be done online. Also take the time to find out where theeses companies are, and file complaints with their state as well.


Submitted by srjanes on Fri, 07/18/2008 - 11:35

srjanes

( Posts: 51 | Credits: )


Sorry, having trouble logging back in. Waiting on my password to be resent.

Anyway, i wanted to follow up with an update. I sent emails to the 4 PDL that i have overpaid on as of late Friday afternoon. I requested PIF status, and account closure citing Michigan PDL laws i found using this site.

This is the one response i recieved so far:

"We are very sorry to hear that you have not been satisfied with your experience with #$%^^&$#$. I have reviewed your account and we are willing to consider your account paid in full. We have marked your account as settled. Please let me know if you have any questions."

Should i expect something in writing? I did request it in my original email, but was not sure what i should expect.


Submitted by on Mon, 07/21/2008 - 05:51

( Posts: 202330 | Credits: )


i would shoot an email to whoever that is and basically say
you want a PIF in writing someway.either by email or snail mail.
otherwise it looks great,but get the PIF in writing.


Submitted by paulmergel on Mon, 07/21/2008 - 05:57

paulmergel

( Posts: 15514 | Credits: )


I just filled out complaint forms for the michigan Department of Labor & Economic Growth for the 3 unsettled firms i've overpaid with. I scanned/emailed each form with the email address for each PDL site. Hopefully that gets their attention.


Submitted by on Mon, 07/21/2008 - 11:42

( Posts: 202330 | Credits: )


It looks like my email to the Michigan Department of Labor w/completed complaint form attachment (cc: to PDL lender) has triggered a response from one of the other lenders. They have requested that i call them to discuss my loan. Any suggestions? What should i expect when i return their call? Thanks!


Submitted by on Mon, 07/21/2008 - 13:24

( Posts: 202330 | Credits: )


first check your sate laws in regards to recording calls.these
people want to illegaly harrass,and threaten you.first they will
say you commitedfraud,then they will say that you will be arrested,next comes the garnishment threat.i would seriously
consider not speaking to them,especially if you sent a C&D letter.i would email them first.


Submitted by paulmergel on Mon, 07/21/2008 - 13:29

paulmergel

( Posts: 15514 | Credits: )


I hvae been sennding out daily emails to the 4 companies i've overpaid with and cc: michigan department of labor and the Michigan attorney generals office, for the last 3 business days now.

I just got a voicemail from the Michigan Office of Financial and Insurance Regulation requesting a call back to discuss my claims. I have to admit i'm quite a bit nervous about doing this...any advice?


Submitted by on Tue, 07/22/2008 - 07:22

( Posts: 202330 | Credits: )


there is nothing to worry about,my AG and DFI emailed me to
call them requesting further info.they are there to help.


Submitted by paulmergel on Tue, 07/22/2008 - 07:25

paulmergel

( Posts: 15514 | Credits: )


Paul, as you suggested; i requested a PIF in writing. They sent me an email that was styled as a company letterhead w/logo. It stated the following:

07/22/2008



My Name

My address,

My City, My State, My Zip



My Name,

Thank you for choosing My Debtor, LLC, your choice for online cash loans. We are happy to assist you with all of your cash needs.

This letter is to confirm that your account with My Debtor, LLC has a zero balance as of 07/22/2008. No further transactions will be debited from your checking account.*

If you have any question or concerns, please contact a customer service representative at (800) xxx-xxxx.



Sincerely,

Customer Service







* This is contingent upon no future returns on your account.


Submitted by on Tue, 07/22/2008 - 12:19

( Posts: 202330 | Credits: )


Does anyone know who the processors are for the PDL companies i have overpaid for? (see first post) payday2go, loanpointusa, unitedcashloans, and impactcash.

I have read that you can get better results requesting PIF by contacting the processors. I am getting no where contacting the PDL companies. 1/4 granted me a PIF but no refund.

Thanks for your help!


Submitted by on Mon, 07/28/2008 - 11:07

( Posts: 202330 | Credits: )


1/4 PIF, need help with other 2. I have been exchanging emails with a second one about the PIF. Any Advice?

Last email i recieved:

xxxxxxxxx operated under federal law at the time you authorized the loan.
Please review the terms of your loan.

If you want to make arrangements please contact our office, otherwise we
will continue to process your loan under the signed conditions.


Submitted by acoch on Tue, 07/29/2008 - 17:47

acoch

( Posts: 17 | Credits: )


This was the previous email to that one:

Please be advised we will do anything to ensure you are receiving
excellent service. Please review the terms and conditions of the contract
you authorized. The authorized contract indicates how your loan works and
the pay back options. If you do not have a copy of your contract one can
be mailed to you. If you would like to change the pay back options please
contact us in writing as it states on the terms of conditions of your
loan.

If you have any questions please contact our office.


Submitted by acoch on Tue, 07/29/2008 - 17:48

acoch

( Posts: 17 | Credits: )


I continue to cite Michigan PDL law, demanding a PIF and refund. I have done just about everything i've read about...BBB complaints, AG complaints, CC: AG

I have told the PDL all of this, am i doing a poor job or am i missing something? Keep in mind i'm only going after the 4 i overpaid with. It seems like others have had luck getting the PIF.


Submitted by acoch on Tue, 07/29/2008 - 17:50

acoch

( Posts: 17 | Credits: )


Since i don't really know who their individual ACH processor is, i took a stab in the dark. I 3 individual faxes to both ACH Commerce and InterceptEFT about the 3/4 PDL companies i am dealing with. I was sure to included my Bank Account information. I figure since those are the two big ACH players in the game, odds are they service at least 1/3 of the PDL companies i'm dealing with. I will post any results.


Submitted by acoch on Wed, 07/30/2008 - 07:08

acoch

( Posts: 17 | Credits: )


acoch I wish you good luck with the processors. You aren't doing anything wrong, it's just that these pdl companies play a very nasty game. Have you filed complaints with your Attorney General's office and the Federal Trade Commission? It's really important that they are informed of the illegal activity happening with these ipdl's, the more complaints received by them, the better the chances of putting these ipdl's out of business. :)


Submitted by Shazzers on Wed, 07/30/2008 - 07:14

Shazzers

( Posts: 17344 | Credits: )


Just recieved this email from one of the ACH processors:

From: xxxxxxxxxx



Subject: Payday Loan Transactions



Thank you for contacting xxxxxxxxxx regarding the issues you are experiencing with yyyyyyyyyy . Our research reveals that as of this date, xxxxxxxxxx has not received transactions returned as unauthorized for the above-referenced company. According to NACHA rules (National Automated Clearing House Association), as a consumer the appropriate steps to take in order to return transactions as unauthorized or authorized revoked are:

Contact your bank, the RDFI (Receiving Depository Financial Institution)
Complete and provide a Written Statement Under Penalty of Perjury to your bank


Your bank can then return the transaction(s) as unauthorized to the originator of the transactions.



Once xxxxxxxxxx has received a transaction returned unauthorized or authorized revoked, it is our policy to honor the request to not allow any future credit or debit transactions to that account.

Please be aware that xxxxxxxxxx processes ACH electronic transactions only. If there are any check drafts or electronic checks processed against your account, those transactions are not processed through the ACH electronic transaction network and xxxxxxxxxx will not be able to assist you with those particular transactions.

At xxxxxxxxxx, we are extremely sensitive to customer complaints. Please be assured we will work with you the best we can to resolve your concerns. Listed below is the contact information for the company that originated transaction(s) to your account through xxxxxxxxxx. Please contact the company directly for further resolution:


Submitted by acoch on Wed, 07/30/2008 - 08:13

acoch

( Posts: 17 | Credits: )


it looks good thus far,do as the e-mail instructs.shazz is right too.these places have had it so good for so long doing what they do.now when someone knows there rights and fights for them,they try to bully.don't get down,you are doing great. :D 8)


Submitted by paulmergel on Wed, 07/30/2008 - 08:25

paulmergel

( Posts: 15514 | Credits: )


I received the following email from one of the other PDL lenders:

Mr.\Mrs. AAAA,

This letter is to confirm that we have received your revocation of ACH
authorization to your bank account on file (ending in 9999). No further
transactions will be initiated to or from your checking account by
XXXXXXXX or its agents.

Your request to have your account marked as "Paid in Full" and to receive
a PIF letter will be granted if you sign and fax back the attached
document to our attorney's fax number (111-111-1111).

If you have any questions or concerns, please contact a customer service
representative at (000)000-0000.

Thank you for choosing XXXXXXXX.


Submitted by acoch on Thu, 07/31/2008 - 05:17

acoch

( Posts: 17 | Credits: )


the document they attached:

SETTLEMENT AGREEMENT
This SETTLEMENT AGREEMENT, effective 7/30/08, is entered into by and among, XXX
XXXXXX Ltd, t/a YYYYYYYY, and XXXXXX, an individual residing in the State of Michigan.
Lender and Borrower desire to settle any and all disputes between them concerning the
subject matter of the Loan Agreement;
NOW THEREFORE, in consideration of the premises and the mutual covenants contained
herein, and for other good and valuable consideration, the receipt and sufficiency of which are
hereby acknowledged, Lender and Borrower, intending to be legally bound hereby, agree as follows:
1. Settlement. In consideration for the release and confidentiality covenants contained
herein, Lender hereby covenants and agrees that loan is paid in full.
2. Release. In exchange for forgiveness of the Debt, Debtor hereby covenants and
agrees to release, acquit and forever discharge, and irrevocably covenant not to sue, Lender (and its
affiliates, predecessors, successors and assigns, and its officers, directors, stockholders,
representatives, agents and employees), of, for and from any and all obligations, liabilities, losses,
damages, actions, claims and demands of every kind and nature, in law, equity or otherwise, known
or unknown, suspected and unsuspected, disclosed and undisclosed, asserted and unasserted, for
damages actual and consequential, past, present and future, as well as all obligations, liabilities,
losses, damages, actions, claims and demands which originated or could have been asserted for any
reason in any lawsuit or otherwise, at any time on or prior to the date hereof arising out of the Loan
Agreement (Release). Debtor expressly agrees that this Release shall extend to any and all claims,
even claims not now known or suspected to exist and which, if now known, would have materially
affected this settlement, and further waives and releases any contrary right or benefit conferred by
law. Specifically borrower will withdraw any complaint already filed with any agency without
disclosing terms of settlement other than they wish to withdraw the complaint completely and
the issue has been satisfied to borrower????????s satisfaction, and they are requested that they
complaint file be closed.
3. Confidentiality. Debtor hereby covenants and agrees that the existence of this
Agreement and the specific terms and conditions of this Agreement is, are, and shall remain
absolutely confidential, and Debtor, on its own behalf, and on behalf of all of its successors,
representatives, agents, relatives, heirs, legatees, and attorneys, shall not disclose the existence of
this Agreement or any of the terms or conditions of this Agreement to any persons or entities
whomsoever, or whatsoever, for any reason or no reason, except as required by law or among the
attorneys or tax and financial advisors of Debtor.
4. Assignment. This Agreement and the rights and obligations hereunder, may not be
assigned, in whole or in part by Debtor without the prior written consent of Lender. This Agreement
shall be binding upon, and inure to the benefit of, the successors, executors, heirs, representatives,
administrators and permitted assigns of the parties hereto.
5. Enforcement. Debtor covenants and agrees that the rights and obligations in this
Agreement are of a unique and special nature, and Lender is without an adequate legal remedy in the
event of violation by Debtor of any of its covenants herein. Debtor covenants and agrees, therefore,
that each of the covenants made by it under this Agreement shall be specifically enforceable in
equity (including without limitation, injunctive relief to prevent or restrain any breach or threatened
breach), in addition to all other rights and remedies, at law or in equity or otherwise, that may be
available to the Lender.
6. General. This Agreement contains the entire agreement and understanding between
the parties with respect to the subject matter hereof, and supersedes all prior communications,
representations, agreements, drafts and understandings, whether written or oral, relating to the
subject matter hereof. This Agreement may be executed in any number of counterparts, each of which, when executed and delivered, shall have the force and effect of an original, but all of which
shall collectively constitute one and the same instrument. In making proof of this Agreement, it shall
not be necessary to produce or account for more than one such counterpart. Execution of a facsimile
copy shall have the same force and effect as execution of an original, and a facsimile signature shall
be deemed an original and valid signature. This Agreement may not be modified or terminated
except by an express written instrument signed by a duly authorized representative of the parties
hereto. The waiver by any party of a breach or a default of any provision of this Agreement by a
party shall not be construed as a waiver of any succeeding breach of the same or any other provision,
nor shall any delay or omission on the part of any party to exercise or avail itself of any right, power
or privilege that it has, or may have hereunder, operate as a waiver of any right, power or privilege
by such party. If one or more provisions of this Agreement are held to be illegal or unenforceable
under applicable law, such illegal or unenforceable portion shall be limited or excluded to the
minimum extent required so that this Agreement shall otherwise remain in full force and effect and
enforceable. This Agreement shall be governed by, construed and enforced in accordance with, and
subject to the laws of the District Of Columbia without regard to its conflicts of law provisions.
Upon signed return of this document clients balance will be considered paid in full. Payday2go will
expect a letter in return with in 48 hours stated the all complaints have been withdrawn and closed by
the borrower.
IN WITNESS WHEREOF, the parties have executed this Agreement as of the Effective
Date.


Submitted by acoch on Thu, 07/31/2008 - 05:20

acoch

( Posts: 17 | Credits: )