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QXL Online update

Date: Thu, 05/09/2013 - 18:29

Submitted by groovygirl
on Thu, 05/09/2013 - 18:29

Posts: 107 Credits: [Donate]

Total Replies: 5


So after QXL online took out $250 without my permission I filed a claim with my bank, since the account hadn't been closed yet. It is now closed, but there could be an issue with my new account depending on the outcome of the claim. Bank of America temporarily refunded the $250, but it may be reversed depending on my claim. I received a document about my claim that I need help with. I can only pick one of the following choices for the QXL online transaction:
-I did not authorize the party listed above to debit my account
-I authorized the merchant to originate one or more ACH debit entry(ies) to my account, however on______(mm/dd/yyyy) I notified the merchant that I revoked the authorization. This requires me to provide a copy of the merchant's cancellation policy and proof of written cancellation or a cancellation number
-My account was debited before the date I authorized. The date I authorized was _______
-My account was debited for a different amount than I authorized. The amount I authorized was $_______
-Other (must specify)

Trying to figure out which one applies and which one won't have the $250 temporary refund returned.


So I got a letter from my bank today that the temporary credit for the unauthorized transaction is now a permanent credit and the investigation is closed. Haven't heard from QXL Online about this.


lrhall41

Submitted by groovygirl on Wed, 05/29/2013 - 18:07

( Posts: 107 | Credits: )