PDL Assistance Complaints-Feedback on this debt consolidation company

I have heard of them a couple times from this board, but haven't seen anyone really relate their experience with them. Mainly just people asking if anyone has heard of them . . .

I just looked on the BBB . . . Did a search using their address. It came up as Fidelity Reserves Corp, a debt consolidation company.

They have had 61 complaints since Oct 2006. Not saying this is the same company, but I think they are related.

Thanks Goudah! That is them, I remember seeing Fidelity Reserves, Corp on one of the documents they sent to me!

Now, that is not saying they are a bad company. I think the pdl part of their business is new.

I went and looked at the BBB report myself and was actually surprised to see how many "resloved" issues there were. Now I'm confused (again) and don't know what to do. I was really looking to have them help me. As I told you yesterday in another thread, I'm a very non-confrontational personality.

PDL Assistance Complaints:
You know, anyone can file a complaint. Especially when debt cons/settlement companies are involved, a lot of people don't quite understand what the company does and has unrealistic expectations. On the other hand, there are also a lot of rip off debt cons companies.

One thing I did see on their site - You can cancel at anytime, and you will not owe the company any more fees. You would lose any fees already paid.

It's really a call you have to make for yourself - You may also want to check out T&C - Do a search here for that name. Many have used them here. Also Langhorn. These are two similiar companies. Maybe call them up and see if the programs are similiar, and that may give you more of an idea of what to expect.

I was on the phone with them for an hour yesterday. He was gathering all of my information. A red flag for me was they required a $200 Administrative Fee, then he would email me my contract. I even asked him if I could see the contract first and he said that I needed to commit to a date when I could give them the money, my routing and account number. I told him that I will not give anyone my bank account information ever again and he hesitated and said, well I need that from you in order to collect your monthly payments. I told him that I would use a prepaid credit card if I decide to go with them. As our conversation neared the end, it sounded fishy. He told me that he is working overtime by talking to me and missing his son's school activity, then he said that he needs to buy shoes for his kid. That was strange. Regardless, I did not commit to anything. I think they are a scam.

I contacted Langhorne at first.. but they seemd both pushy and pricey. However, I have heard that they do work so it's a personal decision. I have also heard good things about town and country. I def. would not consider the company you mentioned though as it sounds crazy!

I signed up with PDL Assistance back in December and I am very happy with them. I also shopped with Langhorne but they weren't very polite. So far PDL assistance has settled 2 of my loans for almost 30% and 1 local pay day loan for 60 %.They also stopped the harassing calls which really surprised me. I really was scared at first because it sounded too good to be true but thus far they have delivered what they said they would do.

Where is PDL Assistance, Inc. out of?

ginurse:
Where is PDL Assistance, Inc. out of?

ginurse, Kashzan posted in your thread that Cash Transfers is an illegal company located overseas. You have more than paid them in full, if I were you, I would inform them that they are paid in full and to buzz off, also tell them you are contacting their ACH Processor. You may also want to contact your bank and get the number of their [Cash Transfers] processor, then call the processor and tell them you have revoked authorization for cash transfer to take any more of your money, also explain that they are illegal and owe you a refund! llw jump in here if I am incorrect! I am still learning this! :)

shazzers. . .it would seem that you have it pretty much covered. You are correct in that letting the PDL know that you have contacted their processor is key. The bank can also tell who the originator is and I would contact them as well. If the PDL knows that you are putting up road blocks on moving their monies, it won't be pretty for them. I have made it a point to let both the processor and the bank know what is going on. I know with Star I can't find a processor (not yet anyway) so I went directly to the bank's legal department in Omaha and I have also contacted the person of contact at BOW's main office in California, sending both my original C and D letter to Star which pretty much sums the situation up. I will give them a few days and if I don't hear I will be right back in their face again. As for the PDL consoliation companies, I too, felt that Langhorne was rather rude and expensive. It was going to cost me a couple thousand to settle and I have done it on my own for just what I borrowed. I would say try and do it yourself. If it doesn't work you can always contract for someone else to do it for you.

PDL Assistance Complaints:
I was considering hiring a company to handle my pdl's and called both this company and Langhorn last week. The only differences I could tell is Langhorn wanted a little more upfront and lets you hold onto your own savings. PDL Assistance gives you a little more time to pay their fees but they still added up to almost the same amount and they said I had to give them all my money instead of just their fees. I wasn't too crazy about that because what happens if they make a settlement I don't like and they go ahead and pay it? But like I said, Langhorn wanted more upfront. I don't know which was better so I did more homework. I came here and to the BBB sites and I went back and took a good look at their websites. Thats when it got real confusing. Almost every word on the two sites are the same. The only differences I could find were where Langhorne says their experience came from being payday lenders and PDL Assistance uses almost the same exact words to say they got their experience doing debt settlement. That and they have different news articles. It seems real weird to have two different companies copying each other like that. I'm thinking there really the same company just using two different names. I know Langhorn came first cause I see a lot of stuff here about them going back years but when I search PDL Assistance it only goes back a few months. How do I know Langhorne didn't just start up PDL Assistance to get customers that didn't sign up with them in the first place? Does it matter? Is there someone else I can use besides these companies. Any help you can give would be appreciated.

They are both legit and good companys that will be able to assist you. Langhorne does not own PDL Assistance. They are located in two completely different parts of the country. I looked both company's up on the Better Business Bureau and I don`t like the fact that Langhorne has an unsatisfactory record due to unresolved complaints. My opinion is that you really can`t go wrong with either but PDL assistance fees I believe is a little lower.

do it yourself people.... dont involve these debt consolidators... you can do it! I am and I am doing well working with the PDLs directly myself!

I have decided to work with PDL assistance to help me with the payday loans that I actually owe on. I had 11 total. Of the 11 I had overpaid 5 of them by appx $2300. I am working on them myself, but I will let PDL assistance deal with the 6 remaining. So far they have been very helpful to me and over the next several months will be saving me a ton of money that would have gone to the PDL's.

Dawn, That is good news. I am happy they will be able to help you and save you some money. If you need any help with the others, we will be here.

Thank you Roxy, this is the second time I got into this trap and I've been reading the post's on this website for the last several years to do some research. They have helped me out a lot & have made me feel much more comfortable in dealing with the collectors and companies. I've learned my lesson this time around.

Hey Dawn how is PDL Assistance doing as far as handeling the defaulted loans harrasing calls if any? And have they settled any loans for you yet saving you 40-70% like they claim? I am thinking of joining, but hesitant to send my money to outside source for settlement payments. Please help me out.

I'm with Jon1972 on this one. You can do it yourself. I had considered Langhorne but after speaking with them I chose not to do so for several reasons. One, I didn't know who I was dealing with and I didn't like the attitude I was getting. Two, they were asking for way too much money to settle my debts. Three, they were not going to pay anyone until they had "collected" my money to "settle" with the PDL. And, finally they were telling me that they could settle for about $150-200 over and above what I had already paid the PDL, which was the amount I had deposited into my account. No thank you. I have better things to do with my money than give MORE of it away.

Hello,

I am also trying to get out of several payday loans, and have tried to contact PDL Assistance, Inc. dave427 says it is legit, but how much am I going to have to pay them? Can anybody walk me through getting out of these payday loans on my own?? I could really use some help!! Thanks

Hello,

I am also trying to get out of several payday loans, and have tried to contact PDL Assistance, Inc. dave427 says it is legit, but how much am I going to have to pay them? Can anybody walk me through getting out of these payday loans on my own?? I could really use some help!! Thanks

Hi,
So far PDL has helped with the calls and collectors. The amount I was quoted to settle was less than 1/2 of what I actually "owed" to the pdl's. I am taking care of the one's that I have overpaid. As I take care of them I call to remove them from my account and they update my information. I make my first payment this month and was advised that as I build the account up, they start contacting the pdl's to settle. So far I have 6 remaining that I actually owe money to and 1 of them hasn't contacted me at all so it could drop down to 5.

Dawn, I am happy things are working out for you. I am sure you are feeling a sense of relief and are excited about taking back control.

Quote:

Yes I am, its amazing to actually have money in my account and know that it will still be there tomorrow. I actually look forward to catching my bills up now...

Yes, that is an awsome feeling. Please keep us posted as to your progress. We always like to hear what is going on and it helps others to know what to expect. Especially since you are going through a company.

So I called PDL and they seemed to be confused in their contract. Well at least the CS rep was. She told me that I can cancel at any time and get my money back from monthly installments. Then as we were reviewing the contract it stated no refunds of fees. I wonder if this includes my so called personal savings account in Global Client Solutions/RockyMount Bank & Trust. I need a lil insight on this operation if anyone knows anything. I heard of rip off reports of this bank befor they take money from clients and do not refund. I have yet to see a success story on this thread, maybe beacuse they have been in existence a lil over a yr. Help Please!

I would have to disagree with you. A lot of settlement company's use them and they are legit Global Client Solutions/RockyMount Bank & Trust is legit. The money that is left in the Global Client Solutions/RockyMount Bank & Trust is the money left to use to settle the debt and if you cancel any money in the account that wasn`t towards fee would go to you. This is basically how a ton off settlement company's work.

why hasn't anyone used the group that advertises on this site, Oak View Law?

Oak View Law doesn`t handle pay day loans. They handle credit cards debt , medical bills , unsecured loans , collections and stuff like that. The only two company's that exist that handle pay days loans if Langhorne debt solutions and PDL Assistance.

well then they just started handling them recently, because i had a consult with them yesterday about pdl. those of you who need it should really check into them, they too are with the BBB.

I did an online chat with them today and it seems expensive to pay their fee, but they will set up a payment arrangement of what you can afford monthly. That is what I understood. They charge $100 each for the first five creditors or pdl that you have, then it's $50 for each one after. With me having 12 pdl's, my fee is going to be $850. He said they will take $100 a month and as soon as they get that initial payment, they will send power of attorney letters to the pdl people. Does that make sense to anyone. I told them to call me tomorrow.

Thats seems pretty high , I would at least shop with the pdl assistance and langhorne as well.

***Roxxy/Anyone*** have you heard of GLOBAL/RockyMountain refunding money to clients who cancel in a debt settlement program? Particularley PDL Asistance? Have anyone went through this.

Also why have no one posted any succes stories with PDl or Langhorne. I keep reading about they helped settle this and I got a "PIF" on that, but never a full story on the whole proccess of any of these companies. They have been threads going back to 2006. How long does it take to complete their program..sheesh :roll:

***Roxxy/Anyone*** have you heard of GLOBAL/RockyMountain refunding money to clients who cancel in a debt settlement program? Particularley PDL Asistance? Have anyone went through this.

Also why have no one posted any succes stories with PDl or Langhorne. I keep reading about they helped settle this and I got a "PIF" on that, but never a full story on the whole proccess of any of these companies. They have been threads going back to 2006. How long does it take to complete their program..sheesh

PDL settlement programs with Langhorne debt solutions and PDL Assistance can range from 6 months to 1 year depending on how fast of a program you enrolled in. " Guest ", how long were you in the PDL assistance program before you canceled ?

I too am dealing with Oak View law group. So far I am really pleased with them. I told them that I could not afford that kind of money because of the jam I am in with PDls and he told me they could work out a discount plan.

As far as what they have done I called them today to tell them that one company has reopened my closed account he said he would call them and ask why they are still trying to get money from me when I have already paid my loan plus some. I will have to let you know what the outcome of this situation is.

Is oak view law legit? How long they been in the PDL settling business. Are they BBB? I am not with PDL Assistance yet, because the manager of Client Services there sais all monies that were paid to them are theirs when I cancel after 3 days. I was like WTH!!!

they are a bit pricey, but its worth it to me, when you consider how much you would/have paid the pdl's. that and some of theses assistance places are not available in certain areas. the fact that you pay what you can afford makes it all the better.

Regarding Oak View Law, do they work with the pdl's to settle the amount owed or do they just pay them the total amount borrowed and all the fees?

Oak View is a legit business and yes they are with the BBB. As far as how they work:

1st step: you have to give them your overall debt owed

2nd step: they will call you or you can call them and go step by step with you on the process of how they work. Yes they are a bit pricey but I told them that because of all this payday loan bull I could not afford this and he told me that they could work up a dicount plan.

step 2: set up a trust fund with them

step 3. after they get your first installment for you trust, they will start sending letters to all the companys that you owe telling tham that they need to stop drafting money from your account

step 4: getting all debts marked paid in full

step 5. working on getting you back some money.



hope this helps

Anyone ever complete Oak View's program? They have been around since 2007. They sound great, but I am still a lil fuzzy to see if they really try to settle in my best interest than theirs. Meanuing if I have paid $580 on a $200 principal loan, I should get a "PIF". Some places really break laws to consumers. Does Oak View law STAND UP for their clients??? Any stories would help. Please be honest. Legit guests please....

Please, please, please check out any company thouroghly before you go with them. Some state, you can check with the Attorney General and see about them. Use the search button here to see what others have said. We have had companies post as guests to advertise their program, so be carefull. Be sure and ask:

1. What are any and all fees in the program

2. How long will it take to complete the program

3. How long before you start paying my creditors

4. Will all my creditors work with companies.

5. Can I contact you daily if I have problems, or at least have a rapid response.

These are only a few questions you need to ask.

There are many people on this forum who have settled, gotten refunds or paid, PDL companies without a company.

Good Luck, and feel free to ask questions..karen :D

You know, with a little toughness, and possibly changing your phone number and making it unlisted-you can actually handle all this yourself. You don't even have to speak with anyone on the phone. Use the mail and email. There is actually a not a whole lot they can do to you. Storefronts or businesses that give installment loans can do more to you, but internet payday loan companies don't have a whole lot of pull and truthfully, I don't see that changing in their favor anytime soon. I have 22 loans a year ago-I have 1 now.

Oak View Law has already started to work on mine. They told me that the first step is to send out C&D letters and get these accounts marked PIF. The next step they see how much you really owe, if any, and settle with them. If they actually owe you they get you some money back.

They also have a secure client login where you can go and check the status of your case. You can also add a call log, questions and have a live chat with them. They have actual lawyers that you can ask questions. When you first call them you talk to a paralegal.

I have really been satified with them.

Yes they are with the BBB and legit.

I also need help, I have contacted PDL Assistance but I am wondering what is the process if I tried to work with the pdl places on my own?

Here is typically what you would do wither you hire PDL Assistance or do it on your own.


First you would want to go into you bank and speak with the Branch Manager and have them put a ACH block " also known as a Hard Hold " so these Pay day loan places can`t get any more money from youer account.Eventually you would want to close that account , but the hard hold will stop the pdl places till you can close the account.Connie if you are considering doing this on your own , before doing this please let us know what state you live in. Also are these Interent Pay day loans or Local?
These accounts will have to be delinquent typically for the PDL places to negotiate.

PDL Assistance or any other pdl settlement company will work with you to establish a savings program that will be used to pay off your debts over a period of usually 6 to 12 months. You will have one monthly payment and the amount you will pay back is typically between 30% and 60% of the amount owed when you joined the program. These companies have bills to pay just like you so yes they charge some fees up front and it could take 60-90 days sometimes for your first settlement. You will save more money doing this on your own.But if you don`t want to deal with the hassle of settling on your own you may want to hire a company like PDL Assistance to help you but expect it to take a little longer to rid your self of the debt because you will pay some fees to these companies who do all the dirty work for you.

Either option is good depending on what you want to do. :D

I had originally signed up with them, but cancelled because I was doing so well on my own. I also discovered that of my 8 month program, for the first 4 months almost all of me $265 fee was going to pay their fee's, about $10 was going toward my loans. The last 4 months, most of my deposir was going toward the loans, but they weren't going to settle until I had built up enough, which would have been by month 6 or October...I have 1 PDL left to settle and will be done, all in the last 2 months.

Congrats dawnlango7 . That is great news. :D