Know the rules with PDLs
Date: Wed, 07/08/2009 - 11:25
First off want to thank everyone on this site for trying to help others. Reading through alot of topics really helped me with my situation with PDL companies. Am still slowly getting rid of them currently, but further along than I would have been without this site.
First off all three of my PDLs are storefront. I called the corporate office of two of them to set up a payment plan or at least an EPP. Both told me to contact the store if my loans were current and talk with them. I did that and neither store would offer anything till the loan defaulted, not even an EPP. In fact one store, Rapid Cash, told me the state laws changed and don't require them to offer an EPP.
After this I decided to deal with them in person, so the day before my PDL was due I went to the Rapid Cash store and told them I was requesting an EPP. The teller said that they didn't offer any payment plans till the loan defaulted. So I asked if they were a member of the CFSA. Quickly a manager was on the scene and told me the same thing as everyone else. I then asked for her name and mentioned that I guess you don't follow the best practices of the CFSA and just wanted a name to pass along to the CFSA and the corporate office. At this point she said well hold on let me see what I can do. Magically she came back with an EPP agreement, but she only had three payments, which was too high for me. I mentioned that the CFSA EPP has four payments, and she said oh yeah that's right it is four.
Long story I know, but moral of the story is know the CFSA best practices before you go into the store. Don't be mean or threatening but be professional and state the best practices to them and it's amazing how quickly they know what your talking about. The other EPP I set up with was Check City who was very helpful and nice. Would recommend them to anyone using PDLs. Couldn't afford the third EPP so am still paying them interest till the other two are taken care of. But can see the light at the end of the tunnel finally thanx too all of the helpful posts on here.
First off all three of my PDLs are storefront. I called the corporate office of two of them to set up a payment plan or at least an EPP. Both told me to contact the store if my loans were current and talk with them. I did that and neither store would offer anything till the loan defaulted, not even an EPP. In fact one store, Rapid Cash, told me the state laws changed and don't require them to offer an EPP.
After this I decided to deal with them in person, so the day before my PDL was due I went to the Rapid Cash store and told them I was requesting an EPP. The teller said that they didn't offer any payment plans till the loan defaulted. So I asked if they were a member of the CFSA. Quickly a manager was on the scene and told me the same thing as everyone else. I then asked for her name and mentioned that I guess you don't follow the best practices of the CFSA and just wanted a name to pass along to the CFSA and the corporate office. At this point she said well hold on let me see what I can do. Magically she came back with an EPP agreement, but she only had three payments, which was too high for me. I mentioned that the CFSA EPP has four payments, and she said oh yeah that's right it is four.
Long story I know, but moral of the story is know the CFSA best practices before you go into the store. Don't be mean or threatening but be professional and state the best practices to them and it's amazing how quickly they know what your talking about. The other EPP I set up with was Check City who was very helpful and nice. Would recommend them to anyone using PDLs. Couldn't afford the third EPP so am still paying them interest till the other two are taken care of. But can see the light at the end of the tunnel finally thanx too all of the helpful posts on here.
See, this story just backs up what I have felt for a long time:
See, this story just backs up what I have felt for a long time: that PDL's count on people not knowing what their rights are and once they see that a consumer is educated, they back down and do what they should have done in the first place.
Nice going in standing up for yourseld and not taking no for an answer!