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RBT Loans (Formerly Impact Cash and High Country)

Submitted by kolodin616 on Tue, 07/14/2009 - 09:59
Posts: 157
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I haven't been on this site in over a year except to read some threads that I would get emailed to me. It was a busy year. It has been this long and no PDL companies bothering me. I had got such great help from all of the people on this forum. I just received the following on a PDL company that stated to me back in March/2008 that I was PIF since I called their ACH processor and filed complaints against them. I live in NJ. I had a loan last year with Impact Cash and had paid them way over on a loan and this is what they send to me now todays date:

Our records show that due to a missed payment your account is currently past due for the amount of $390.00. RBT Financial will reattempt the payment on your next scheduled payment date along with the scheduled amount. Please contact our office as soon as possible if funds will not be available to avoid any further fees. Our office hours are Monday through Friday, 7:00 a.m. - 7:00 p.m. MST. It is imperative that we get your account back in good standing.

Sincerely,

Patrick
RBT Financial (Formerly High Country Loans and Impact Payment Systems)
Customer Service
PO Box 3206
Logan, UT 84323

Phone: (800) 707-0102 ex 4679
(rep4679@rbtloans.com)
Fax: (435) 787-8152


This is my responses back to them, I can't believe them:

I was told last year by one of your (Impact Cash) reps that I was paid in full. Now you are sending me an email stating that you will reattempt on what date to debit an account you have no authorization of doing? I will be forwarding this information onto the NJ Attorney Generals office and your ACH processor. I am also in receipt of your voicemail. I have already been in contact with our AG and they are indeed illegal in the state of NJ as you are as well. You are illegal all over. So when I speak with your ACH processor and the AGs office I will be filing a complaint and will seek reimbursment for monies paid way over to you last year. Thank you and have a good day.


Submitted by kolodin616 on Tue, 07/14/2009 - 10:01

kolodin616

( Posts: 157 | Credits: )


And another response from them:

That is fine. I have forwarded your emails to our account services department. They will be in contact with you soon and will work with you on this.

Sincerely,

Patrick
RBT Financial (Formerly High Country Loans and Impact Payment Systems)
Customer Service
PO Box 3206
Logan, UT 84323


Submitted by kolodin616 on Tue, 07/14/2009 - 10:02

kolodin616

( Posts: 157 | Credits: )


The voicemail stated that since I did not file bankruptcy that I needed to take care of this obligation. They are trying to state something that was never the reason, and I know there is nothing they can do but harrass me. I will be filing with the NJ Dept. of Banking and their ACH Processor and the AGs office. I just wanted to share with everyone that they still try to come out of the woodwork when you least expect it. Trying to collect on money when in fact they owe me.


Submitted by kolodin616 on Tue, 07/14/2009 - 10:06

kolodin616

( Posts: 157 | Credits: )


They did the same thing to me.
I was told last year by one of your (Impact Cash) reps that I was paid in full. Now you are sending me an email stating that you will reattempt on what date to debit an account you have no authorization of doing? I will be forwarding this information onto the AL Attorney Generals office and your ACH processor.


Submitted by on Wed, 07/21/2010 - 06:16

( Posts: 202330 | Credits: )