Need help responding to this

So i received this email from Bayside loans today after me sending them 2 emails regarding the legality here in NC. I am overpaid on my principle by $556. How should I respond. I've quite firm with them. I have filed a compliant with the NC AG's office.


Thank you for your email. We are sorry to hear that you are unhappy about your recent experience. Our reputation is important to us and, as such, we are willing to consider the circumstances surrounding your request in order to determine the appropriate action. Having reviewed your complaint in detail, we would like to mention a few points of issue before commenting on a resolution.

We would like to point out that when you were presented and signed the Loan Agreement (which fully discloses the terms as well as the payment options) on September 25, 2013 at 2:26:00 pm from IP 71.68.33.109, it was your responsibility to read the terms and conditions.

In your signed loan agreement, you acknowledged that we are a non US Company whose jurisdiction both parties have contractually agreed to abide by. As such, we do not maintain a location in the State of North Carolina and are not registered with or subject to any other state agencies. As was specifically stated in your loan agreement, the loan was provided in accordance with the Laws that govern our home country. The choice of venue was stated in your loan agreement from which the loan was approved and funded.

The Electronic Signatures in Global and National Commerce Act (ESIGN, Pub.L. 106-229, 14 Stat. 464, enacted June 30, 2000, 15 U.S.C. ch.96) is a United States federal law passed by the U.S. Congress to facilitate the use of electronic records and electronic signatures in interstate and foreign commerce by ensuring the validity and legal effect of contracts entered into electronically. Therefore, your signed loan agreement is legally binding.

Notification was sent to your email address ([mailto:xxx@yahoo.com] xxx@yahoo.com) at the time of funding approval, as well as prior to each and every due date, in which specifically details in bold the auto renewal policy that is about to occur and the payment options available. You have submitted your complaint from this same email address therefore, confirming you have in fact received the approval and renewal emails mentioned above.

Our records indicate that your current balance is $631.25. This includes the Principal amount of $400 plus the Finance Fee of $100 (plus your returned payment of $131.25 on 2/01/2013).
The full balance on your account is scheduled to be sent to 3rd party collections.

Having stated the above, we understand that many people are experiencing difficult times. So, while we are not obligated to do so, and in full and final settlement of your grievance and any claims you may wish to assert against us, we will agree to the amount and schedule below. Once all the agreed upon settlement payments have been successfully paid, we will waive the remaining balance on your account. Agreeing to this settlement will freeze any interest or fee amounts currently outstanding.

Current Amount Due: $631.25
Proposed Settlement: $525
Your Savings: 106.25

Number of settlement payments: 4
Payment Schedule:
03/01 $131.25
03/15 $131.25
03/29 $131.25
04/05 $131.25


You hereby voluntarily authorize us to initiate automatic debit entries to your Bank Account in accordance with this Agreement. Only upon receipt will settlement be made.