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I hate car dealers

Date: Thu, 11/01/2007 - 10:57

Submitted by puddlejmpr
on Thu, 11/01/2007 - 10:57

Posts: 1634 Credits: [Donate]

Total Replies: 21


Ok heres my story..... I started having some problems with my trucks exhaust. I knew one of the welds broke, but it is rattling and hitting the frame and it is sooooo loud because of this. Well I had an appt to get my oil changed so I have waited a couple of days and using my truck in the meantime. So I bring in the truck this morning for the oil change and the recall work and they tell me that they will look at the exhaust and get back to me. Well almost 2 hours later the lady calls my name and tells me how much I owe. Thank god it was only for the oil change. Then I ask her about the exhaust and told her they were supposed to come talk to me about that So she goes back and talks to them and comes back and tells me that it is a special order part that I need. Then I ask her well was it just the muffler and tail pipe or is it the whole exhaust she looked at me like I don't know and was going to go back and talk to them. I told her I will go and talk to them. So anyway I go back there and ask why no one came and talked to me he said he was sorry (right) then I asked about the truck and he tells me the WHOLE exhaust system needs to be replaced. I'm like WTF and then tells me it will be around $300. Then he gives me a list of the things that are wrong with my truck, exhaust, 4 ball joints, one of the axle seals are leaking, air filter, and a serp. belt. I know my belt is over $100 then the ball joints are $1000 but $300 for the exhaust? I don't think so. So I called a muffler shop and was asking about prices (hubby called them yesterday) and told them that now they say I need the whole exhaust. The guy on the phone says I don't think you do but bring it in for a free inspection and we will let you know. I am thinking that the dealer just wantes more money out of me because I used a coupon for the oil change and then I told him that I had a quote for fixing the exhaust. So I think they were pissed. But I am still trying to figure out where I am going to pull this money from because it is still going to cost me $140 to fix I hate it though because it is so loud until you step on the gas then the noise goes away. I hate it because everyone stares and it sounds like the truck is going to blow up lol. Ok so now I go speeding through town so I don't make a lot of noise and lets say I get pulled over for speeding lol then I tell the cop well sorry officer my exhaust is loud so the only way to make it quiet is to keep my foot on the gas so thats why I was speeding instead of breaking the noise ord. lmao what do you think they will say to that lmao. I hate car dealers, they just try and suck you dry and if your already dry then they say well too bad Sorry for going on so long I was just pissed. I will let you know what happens tomorrow at the muffler shop.

Oh and btw, I asked hubby if I could use his truck so I could do my running because mine was so loud and he looked at me and said no. So you all know where he is right now (in the dog house)lol.


So just what is broke? are the pipes separated? can you just by a $3 metal muffler strap at the auto store and fix it? If it's just a weld, find a welder to seal it up. I had a damaged trans pan that would have cost me a couple hundred to replace fixed by a guy at the car shop up the road from my house for $10. Good as new.


lrhall41

Submitted by jedijeff13 on Thu, 11/01/2007 - 11:25

( Posts: 1734 | Credits: )


puddle, I'm sorry. This does bite. First of all, let me say that I love your new avatar! You're getting like volley! I keep seeing a new one! Second, I used to work at a car dealership. Yeah. You need new EVERYTHING at a dealership. God love them. You're best bet is to go to the small "mom and pop" shops (no lie) and get quotes. The ones that won't rip you off are the ones working for themselves. The dude owns the place, whatever. The dealerships are horrible when you take your vehicle in there. They will try to convince you that you need everything under the sun. Bull. You do not. Try to find a nice honest place (word of mouth is the best reference) and just have them take a look at it. Unreal. Like I said, I used to work at a dealership. Loved the "service department". Sharks.


lrhall41

Submitted by cannr on Thu, 11/01/2007 - 18:26

( Posts: 9317 | Credits: )


the repair shop that i took my car to was the best. if the work does not need to be done, they will not do it. when my car was about 2 years old, i was i needed brake pads and i took it to one shop and they said that i needed rotors and pad. when i took it to my repair shop, the man said that the people were trying to rip me off and he replaced the pads and i had no more problems. the same shop told a friend of mine that he needed rotors and pads and i had him take the car to my shop and the only problem he had was brake dust.


lrhall41

Submitted by granny on Thu, 11/01/2007 - 18:31

( Posts: 450 | Credits: )


See? Word of mouth is the best way to find an honest person who will not rip you off. Amazing what some people do. Huh. Maybe they do car repairs during the day and make pdl calls at night????? :shock:


lrhall41

Submitted by cannr on Thu, 11/01/2007 - 18:37

( Posts: 9317 | Credits: )


yep I agree with that. I used to have someone but he ended up closing shop due to health problems. He used to let hubby use his place on a sunday, so we rented his place for $40 used his tools and he was there helping hubby and all it cost was $40. But I know that some of the brackets are broke and we have a co-op here that will weld them for $5. So if the muffler guy says the exhaust system is ok and all I need is a couple of welds then it is just $5 :D I am keeping my fingers crossed. This dealership is the same one that charged me $90 to tell me that my tranny was sticking on my car ummmm duh I knew that, thats why I brought it in there. Then they tell me it's going to be $400 to fix. Well I called around and found someone and he is going to fix it plus do a tranny flush (it needs it the car is a 96 and it has never been done :oops: ) and change the filter all for $200. I got socked with a $150 tranny flush on my truck from this dealer :evil: But I needed it asap my light kept going on telling me that something was wrong. Thats the problem with living in a small town there is one place to get your car fixed and it's the dealer all others are 40+ miles away.

thanks about the avatar lol that is just how I feel today lol just so stupid. I had a different one that I wanted to use but my puter would not let me resize it :evil: I will let you know what happens tomorrow at the muffler shop. he even thinks that I don't need a whole exhaust system. Keep your fingers crossed lol. Plus, thanks for letting me vent lol


lrhall41

Submitted by puddlejmpr on Thu, 11/01/2007 - 20:34

( Posts: 1634 | Credits: )


Must be nice Cajun hmmmm can I borrow him lol

lol@ austin powers Jeff

Ok now back to my truck, well it wasn't a quick fix but it also wasn't the whole thing either. The best part is that they took me in the shop and pointed out what was wrong so I saw for myself. But thanks to ford for not having just a regular muffler it still cost me quite a bit. But I did get my serp. belt, air filter changed and my exhaust fixed (and welded) for $200. I was pretty happy with that. Seeing as the dealer wanted $300 just to fix the exhaust. So if I would have had the work done at the dealer it would have cost $465 so by driving 40 miles I saved $265 :) Oh and I forgot hubby had some overtime on his check so I am taking that to pay for my truck getting fixed seeing as he wouldn't let me use his truck hehehe(in my most evil laugh) Plus this place doesn't only do exhaust work they also do regular car work so I think I found a place I can trust :) Thanks for all your input!!! Now people can't hear me coming lol.


lrhall41

Submitted by puddlejmpr on Fri, 11/02/2007 - 11:00

( Posts: 1634 | Credits: )


This is the reason why mechanics at dealer's get bad reputations. I myself have been given the run around about how much it was going to cost to fix my Honda. Thank god my cousin in manager at a tire store and all the work that have done is through his mechanics. He has saved me lots of cash. Typical male species, they think woman don't know crap.

ladybug


lrhall41

Submitted by ladybug on Fri, 11/02/2007 - 12:25

( Posts: 2753 | Credits: )


jeff and puddle--hello!!!! :shock: :shock: I totally missed the reference --just read first post and a few of responses! blond moment! but was like--what does Austin Powers have to do with car mechanics did I miss something? simple explanation --Nothing! ha !I also know many reputable car dealers and mechanics --it just depends who you are dealing with as in every aspect of life! I myself don't hate car dealer's--"caveat emptor" as always!


lrhall41

Submitted by HANKYSPANKY42 on Tue, 11/06/2007 - 22:51

( Posts: 196 | Credits: )