old loan with First Family

We had a mobile home financed with First Family back in the 90's. It was originally financed with Fleet Finance and then First Family. First Family released the lien when we had it refinanced with the land we put it on and sent us the title. We have sold this property and paid off the current lender who is Lendmark. The tax commissioner in the county where the home is located will not accept the title as it is. We need someone at First Family to contact us. Thank you