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Capitol One Question

Date: Wed, 02/14/2007 - 04:29

Submitted by JDSey
on Wed, 02/14/2007 - 04:29

Posts: Credits: [Donate]

Total Replies: 4


Hello, I just wanted to know if there is any contact info for Capitol One besides what they have on there website ? I was hoping for headquarters info, I need to speak to someone who can actually change things. Everyone I speak to does not know what to do ( or does not want to do anything). Another question, (I live in NY ) is it enough for me to just tell them over the phone not call me and the only contact I will accept is by letter ? I recorded the phone call with a rep. and her response was that they cannot take the request over the phone I have to write in a request.


Is the debt ligitimate or not? As much as we hate their calls, demanding them to stop calling you on a legitmate debt may force them to file a lawsuit. Since they are a creditor, not a debt collection agency, they are not bound by fdcpa ... meaning you can send them a cease and desist letter, but if they ignore it and keep calling, then you have no effective recourse to claim they violated the law.

Also, you should check NY laws on recording phone calls ... @@http://rcfp.org/taping/states/newyork.html@@. The way it is worded, sounds like you're okay recording a phone call as long as you are part of it. To be safe, you should let Capitol One reps know they are being recorded so they can't come back at you later.

As for their headquarters address, I think it may be:


lrhall41

Submitted by DebtCruncher on Wed, 02/14/2007 - 05:31

( Posts: 2293 | Credits: )


I'm in the process of repaying a small debt to them. I spoke to a customer service rep that was quite helpful. They have sent a letter to me with the following return address:

Capital One Services, Inc.
P.O. Box 26094
Richmond, VA 23260-0001

Telephone number is 800-258-9319.


lrhall41

Submitted by fjv4 on Wed, 02/14/2007 - 06:06

( Posts: 62 | Credits: )


cant settle or deal w/the debt collectors or them sewer service law suit and they posted sherriff sale notices all over the front of my home for a 2000.00 bill they have up to 12500.00 w/ law fees and 20% intreset when iv been undergoing cancer treatments.......horrible company w/hilter antics and nasty debt collectors that call all my relatives and had my grandmother in tears screaming at her


lrhall41

Submitted by on Tue, 09/23/2008 - 06:33

( Posts: | Credits: )