Mortgage companies

I know how you are feeling right now. But you can't take any risks when it is about your mortgage payments. The creditor has the rights to foreclose the property if they are not receiving the payments from you. Do you have anything in writing about their agreement? This will be an important proof if you have.

I will suggest you to make a small payment that you can afford for now. This activity will be seen in a positive way and your intentions will get clearer in front of them. I tell this from my experience and it should work in your case too.

2nband - I know how you feel. When I got behind on my mortgage, the company called me at work, home, etc. The problem was that they are NOT a mortgage company - they are a mortgage servicer - meaning once I bought my house, before I even made the first payment to the mortgage company, they sold my mortgage to the highest bidder, which was this mortgage servicer. When I fell behind, the only thing they offered to help me catch up was to make double payments for 2 months. Ok...if I'm already behind, how am I going to make more than one payment a month? No forebearance was offered, nothing else. When I found myself in the payday loan cycle trying to catch up with the mortgage (which we know where that leads - nowhere, fast!), I ended up filing Chapter 13 Bankruptcy in order to save my house. I had the attorney contact the mortgage servicing company to see what they would do if I filed Chapter 7, which I qualified for. They said they would immediately foreclose - they then told him they are not a mortgage company - only a servicer - and they were not interested in working with me at all. Those were their words. So, it was Chapter 13 in order to save the house and relieve myself of the other debts in order to be able to afford the house once I come out of the Chapter 13 plan in 2.5 years.

It was a hard, and very expensive, lesson learned. I will never again deal with a subprime lender for a mortgage. I plan to buy another house in the future, but only after my bankruptcy has cleared off of my credit record and I have been able to rebuild my credit to a good standing.

I am sorry to hear that guys. Subprime lenders! Have you been keeping an eye on current events??

When I got behind I logged on to our mortgage site and put my cell number in for the primary number. Took the home phone out all together, once you get caught up you can do this. Can you log on to their website? If you have access to your info, change it. You know where you are on your mortgage don't need an hour by hour update.

There should be a way to stop those dailers, hasn't anyone figured that out yet?

It is funny how they call you endlessly when you owe them.Yet when they owed me for hurricane rita,it was like stone cold silence on the other end of the phone line when I was lucky enough to get someone to answer.

roadwarrior - yes, I've been watching the news lately with great interest. We'll have to see how this all pans out.

You know, if they called just a couple of times a week, I could understand, but as many times as they call, it is crazy. It just makes me so mad that it doesn't matter if I talked to someone 30 minutes to 1 hour ago, 9 out of 10 times, I will get another call and have to go through it all over again, which there is not reason to have to do that! If I already talked to someone, there is no need to call me an hour later or even again that day. Every day, several times a day is just too much and then the way one is treated is uncalled for and it seems no one cares. My illness was unexpected as was the surgery, and then we got into the payday loan mess because of that, so part of it is our fault we got behind. When I had surgery, my husband called them and talked to them about not being able to make a payment and they had told him they told him he would not have to make a payment for 2 months, until I went back to work, and that it would be added onto to the loan, which he understood to be that they were adding it at the end of the loan....WRONG!!! They wanted it all at one time plus fees, which we didn't have. We were even behind on our car payment and other bills, which are still behind, but hoping to get caught up on soon. We had gone back to making regular house payments, but.... Then the pdl's were out of control and we had a check returned, which we sent a MO for, but did not have enough to make the additional house payment due to the nsf fees and the pdls, so the cycle continued. Now we have made one payment this month, but this coming payday, we have to pay the car, insurance, phone, utilities, etc. As soon as the tax money gets deposited, I can send a payment for 1/2 of what we owe and then we will have another payday in 2 weeks and I can send another one out and that is exactly what I keep telling these people. I just can't tell them when the tax money is going to be here because I don't have any control over that. Oh well, nothing I can do about it, I guess. Just pray like crazy that we can get our credit score back up to where it should be so we can refinance and get away from these people. Found out from a neighbor they are through the same people and can't stand them either.

2nband - I have an idea - why don't you record something like this "Hi, I know that we are behind in our payments to you, and I have spoken to many of your representatives on a daily sometimes hourly basis with the explanation as to why we were late and when the paymants will be made. To save myself from repeating the story constantly to different reps daily, I have recorded this reply. You will be payed xxx on such and such a date; and xxx on such and such a date, which should make us current and bring us up to the April payment. Thank you. Mrs.xxx" Give it a shot - they tell you that your number is on an auto dialer, so this might save you the agrivation. Just my 2 cents worth.

I have to agree with what torophy said. Don't mess with your mortgage company. Remember until you are current you are in no position to give them any flack. I know it sucs. Maybe you can shut the ringer off on your phone. If you are going to be current by the end of the month, then just hang on!

That would be great for when I am home, but the thing is when you answer the phone, you get this message that says something like "I was planning on being on the line when you answered the phone. I apologize for this incovinience (sp). Please hold and I will be right with you". By the time someone got on the line, the message would be over. I would also have to remember to change it when I was not going to be home because I don't think I want everyone to know my situation.

Suck it up. The end of the month will be here before you know it.

2ndband,

I hate those types of messages. I'm sorry to hear they are still calling you endlessly. I know when we got behind on our mortgage payments last spring, they would call nonstop. When we were in the process of working out a forebearance agreement with them, we would either get voicemails or the run around. They wouldn't return phone calls either. I just started leaving voice mails nonstop to get a return phone call. We were trying to do the right thing but it seemed like we were just getting jerked around. We have another year to go before we can refinance (hopefully). So we are going to be focused on cleaning up the credit reports as much as possible. Hang in there..... The 23rd is right around the corner! You might have your return a few days before that too.

2nband - I didn't mean to have the recording put on the phone - I meant for you to run it after you answer the phone. If I remember correctly - the government send out checks on Mondays and Wednesdays. So you might want to check this Friday to see what the eta is.

I am constantly checking the account to see if the money has been put in yet, but for some reason, today the account has not been updated. It is still showing a pending transaction from the 13th. Did finally get our loss mediagation packet in the mail yesterday...a little later than they said, but we got it. Going to go ahead and start working on that tonight, just in case something happens.

Trophy ~ wish I could make a partial payment, but they will not accept anything but full payments. If I send a partial one, it will not count toward my past due. Already called and asked them about that.

Guest ~ I know I have to "suck" it up and bear with it. I know we are behind, have never denied it, but the mortgage company misled my husband in his understanding as to what they were going to do initially to help us out when I went into the hospital. He asked them if they meant that the payments were going to be put at the end of the loan and was told they should be and it took it as a yes. I just don't agree with the constant calling, 10 times a day and calling again within a short time of me already talking to someone about the situation. I also don't agree with them makeing me feel like I am nothing and am a piece of crap because of the situation. Until we really pushed things, (after we were told of some of the things they could do to help), we were never offered any assistance in in getting caught up. Nothing was mentioned about a loss medigation packet or anything. We finally told them that we were aware of different things that they could do to try to help us out. At that time we were told that yes they did but customers had to ask specifically for them, they were not offered. I think that is BS too.

I am just at a point right now where I am just going to start not answering the phone. When I get the refund, I will talk to them and tell them when the one payment is on the way and at that time, I will be able to tell them when the next payment will be going out.

I wish I could just turn the phone off, but with practically all our family out of state, I can't do that because you never know when something might happen and not all of them have my cell phone number.

Well, the refund check showed up in the account, but it was $400 less than what we had expectd. We had been having the past due (amount we had owed from previous years) being taking out of his paycheck and it had stopped before we filed our returns so we thought that it had been pif, although we had not gotten a letter yet, so that was a big let down! Should be able to get a payment out, but are going to have to dig a little into the regular paycheck for it. Going to be a little tight again, but hopefully not as bad. I just got off the phone to the IRS about it, which took me forever to get through, but it should all be paid now. What is bad is that I was counting on that other $400! Oh well, at least it was something. Hopefully my husband's over time will stay up and we will have a good paycheck in 2 weeks and have a little left over. Keeping the fingers crossed!

Funny though, we had my son's taxes done at the same time and neither his state or his federal have shown up in his account and the boy does not owe anything.

Sorry to hear of your troubles 2nd. I hope things work out for you and you don't lose your house. Remember you are not in the drivers seat with them, unfortunately, so keep your cool!

I just wrote out a check for 1/2 of what our balance is and it is ready to go in the mail, other than the account number on it. When I get a call again this weekend, as I know I will, I will be letting them know that a payment is on the way and when I will be mailing out another payment. One down and one more payment to go and then I will be caught up all except for Aprils. Also hoping that the first Friday in April, I will have all the OD fees caught up on at my old bank and can stop my Direct Deposit (I never get home in time to get to the bank before it closes.). Then my check can start going into the new account. That will be a great help. Hate that my whole check has to go to these fees, but what can you do? Once my fees are all caught up, will put a freeze on the accountfor 30 days (which is what is required, at least that is what my husband said), and make sure nothing else happens and then will be done, I hope. Then I can concetrate on all the other bills I have, medical, dental, etc and try to make arrangments for them, even if it is small to start with. Might make small arrangements with all but one and then pay one off at a time and then move to the next one, but at least that way, every one gets something.