Poll ?...what is the best time of the day to settle over the phone?
Date: Thu, 06/04/2009 - 23:09
Just wanted to poll those who have agreed to settlement terms with creditors over the phone....what time of the day did it happen?
I am really interested if anyone who answered the phone at 8:45pm found better settlements or vice versa. Just wondering if the account managers are more likely to close something at the end of their shift or not.
If we get enough responses, we may have a new strategy for negociating.
As far as I know, older is your delinquent accounts, better is t
As far as I know, older is your delinquent accounts, better is the settlement offer from the creditors. This is because the creditor thinks that if they do not agree to your settlement offer, you may file bankruptcy and they may land up getting nothing. So it is better for them to get at least something than getting nothing. However, before you start making payments towards the debt, get the settlement agreement in writing.
Really it is not the time of day but the time of month. Collect
Really it is not the time of day but the time of month. Collectors will scramble to accept your settlement in the last 5 days of the month.....it could make or break their month for them.
Yeah, I know that the older and closer to charge off, the better
Yeah, I know that the older and closer to charge off, the better...but I am just trying to get some answers from those who have settled if the time of day makes a difference. This is kind of an experiment to see if those reps working late at night are more willing to negociate and settle or if it really only happens during normal business hours.
Like I said in my original post...I get phone calls all the way up until 9pm at night. I was just wondering if I answered the phone at 8:50pm if I am wasting my time since the rep just wants to go home...or if he wants to get that one last account cleared.