Is this a Problem?

I received a call at my job from GC Services stating that there was a debt that was owed in the amount of $850. I was informed that a checking account number needed to be given to set up payment arrangements with them to show that I am making some kind of an effort to pay them back. Is this the right thing to do? Considering that I was told at the beginning of this year that all of my options are not available. Payment arrangements, traffic school nor community service. How do I handle this? Thank you