index page

LVNV answer

Date: Tue, 05/19/2020 - 04:35
Submitted by Gwendolyn Carmel on Tue, 05/19/2020 - 04:35
Posts:
Credits:
[Donate]

Hello all, I hope everyone is staying safe, here is my question. I received a random text from LVNV saying that my CreditOne account had been sold to LVNV Funding. Here is the issue, prior to getting this text, I had paid my two accounts for the full amount due and CreditOne accepted payment and cashed my checks, but when I called them they said the account was already charged off. I'm not really sure what my next step should be. Any advice is most welcome.

Gwen


Hi,
You ask LVNV to validate the debt first.
You must be having documents with you that you paid off both the accounts.
If required, you can send a Cease and Desist Letter, and even then if you continue getting such calls, you can lodge a complaint with the Consumer Financial Protection Bureau.


Submitted by Mabelle Page on Wed, 05/20/2020 - 00:54

Mabelle Page

( Posts: 295 | Credits: )


Yes, I have proof of payment to, and acceptance by Credit One. I have no other correspondence from LVNV other than that random text. I will contact Credit One again so I can get clarification and documentation from them. Thank you!


Submitted by Gwendolyn Carmel on Wed, 05/20/2020 - 04:32

Gwendolyn Carmel

( Posts: | Credits: )


Looks like CreditOne has played a double game here. If they have already charged off the account, then why did they take money from you. Anyway, do you have something to prove that they received the full amount from you? Do you have any written agreement? Don't make further payments to LVNV. Inform LVNV that you have already paid the amount to CreditOne.


Submitted by David Martin on Wed, 05/20/2020 - 00:30

David Martin

( Posts: 394 | Credits: 3933 )


David Martin, charge off does not affect a creditor’s ability to accept payment. As long as the creditor has not sold the account, it is still owed the balance after charge off and can accept payment.


Submitted by vntrsc on Fri, 05/22/2020 - 05:17

vntrsc

( Posts: 18 | Credits: )