Macy's Citicards
Date: Sat, 01/29/2011 - 16:21
I have been working with a debt settlement company for the past year and they have been able to reach settlents with some of the creditors but Macy's/Citicards. I called this creditor and the representative told me that there were no Settlement Offers for me because my account had a Cease and Desist Order since I had a company working to settle my debts. I was told to send them instructions to revoke the cease and desist order in order for me to speak to them. I have done so today and I hope to call them on Monday.
What could I expect, are they settling currently? The words "there are no settlement offers available" I don't know if because of the cease and desit or because they are not willing to settle.
Thanks very much for your advise
Hi! Welcome to the forums! Wait for a few days. If they don't ca
Hi!
Welcome to the forums!
Wait for a few days. If they don't call you, then contact the customer care representatives of the company. Talk to the supervisor and tell him/her that you want to settle the debt. You can go through the following page to know about how to settle the debt on your own:
http://www.debtconsolidationcare.com/steps.html
As soon as the debt is settled, ask them to update your account status on your credit report.
Hi Nelly, Thanks very much for your advise and the link to you
Hi Nelly,
Thanks very much for your advise and the link to your article, I found it very useful.
I called today and the "cease and desist" is still in the system, the representative told me to call again in two weeks to allow for the update, then they would be able to tell me my "payment options" but gave no detail.
Best Regards,
H.