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One Click Cash harass with nasty phone calls – How to stop them?

Submitted by on Tue, 02/28/2006 - 12:24
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Has anyone dealt with this company One Click Cash payday loan my husband took out a loan and is terminally ill and I have paid the money back in payments and this woman MRs.Ragsdale is nasty calling me telling me I owe 200.00 more which makes the loan over 200.00 of what is owed.


This is the same company that was formerly known as Preferred Cash. Their address is

one click cash address:
2533 N Carson St, Ste 5024
Carson City, NV 89706
1-800-230-3266

Ask the lady to show you an itemized statement of this account. If she is coming up with an amount, there needs to be a written record of it. Do have it from them in writing. Have you reviewed all your payments made towards this loan? If you have paid the full amount including interests, you won't have to pay anything further till you are given proof of the balance owed. You should send letters to them putting your request. It will be also good if you can keep a follow up over the phone.


Submitted by curlycarl on Tue, 02/28/2006 - 12:40

curlycarl

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Raffi,

One Click Cash payday loan is not licensed to loan money in any state from the research that I have done. I am currently paying them back through my debt consolidation program so they have not bothered me. I know they have harassed others. Consider filing a complaint with the consumer protection office in Nevada as well as your state. Also file a complaint with the Better Business Bureau.


Submitted by Cow & Chicken on Tue, 02/28/2006 - 13:36

Cow & Chicken

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In reference to one-click cash were did you find the info about not being licensed I received 4 calls yesterday from Mrs. Ragsdale with One Click I needed to call her today or they would serve papers on my husband. I have not called her back but big deal lady you got over what my husband owed. He is terminal and can't even communicate with her. What should I do.


Submitted by on Wed, 03/01/2006 - 07:37

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Raffi,

I'm sorry to hear about your husband being harassed by One click cash. I know this situation can't help your family in any way right now. First of all, they aren't going to serve papers on you or your husband. This is a common threat used by online payday lenders. I've heard it all before. You can check with your state's department or division of financial institutions to see if they are licensed to loan money in your state. They claim to be from Nevada and they are not licensed their either. Keep us updated.


Submitted by Cow & Chicken on Wed, 03/01/2006 - 07:39

Cow & Chicken

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I 100% agree with Mishele. One trick to try and it has been successul with me is tell one click cash that they are not licensed to loan money in your state. They will argue that they are, but tell them you have been in contact with the financial institution in your state and this information has been varified.


Submitted by Not so Lucky on Wed, 03/01/2006 - 07:42

Not so Lucky

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Also, don't let this woman of One Click Cash threaten you. It irritates me when these companies try to pull this kind of thing. Keep everything documented in case you need to file a complaint down the line. You may want to consider registering with the forum. It's a great place to get advice and it's free to register. I have been coming here for two months and it's pretty much saved my butt.


Submitted by Cow & Chicken on Wed, 03/01/2006 - 07:52

Cow & Chicken

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Quote:

I have paid the money back in payments


If you have the documents of this payment to one click cash, no one can harass you. Have you received any acknowledgment of the payment made? It could help you at this stage.

However, if they continue to call you for more money; call the consumer protection office of your region and ask for their help.


Submitted by stanley on Wed, 03/01/2006 - 09:44

stanley

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All,

I have an existing loan with One Click Cash also....I was going through my loan document and found their fax number and the real name.

Preferred Cash Loans dba One Click Cash
Phone: 800-230-3266
Fax: 800-803-9136

Email I have (do not know if bounces back or not in the process of sending letter to them since my loan is overpaid and I reside in OH. From the information I have learned and gathered from this boad they are not registered at all).

Email: customerservice(at)oneclickcash.com


Submitted by Mamasita21 on Thu, 09/21/2006 - 07:46

Mamasita21

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This was most definitely, one of the biggest mistakes i've ever made. I have paid one off, after threats of prosecuting me due to not having the funds in my account when they wanted the money back. One Click Cash even said they would have my local police look for me if I didn't since it dealt with a bank account, it was technically bank fraud, a federal crime. Anyways, I am paying off the second one in payments.


Submitted by on Thu, 11/16/2006 - 06:43

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Is there anything that can be done to stop these people from One Click Cash - I also had a loan with them and had no way to contact them, the phome number I had would ring then get disconnected the email would get returned they had been taking money from my account for over two months, I could have paid it long time ago but like I said I had no way to contact them and they never called me. I decided to close my bank account a couple of days before the next scheduled date and it was amazing how quick they called me to get me to pay, which in all reality I paid that loan about three times now considering the amount they were taking from my account over weeks. They have to be stopped-there are other legitimate places to get this type of loan, and they offer great customer service. One Click cash is just a scam.


Submitted by on Thu, 11/30/2006 - 12:14

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I am in a big mess with these payday loans. I have 5 payday loans and I am not proud of it. I took out one loan to pay another and it got way out of hand. I have one company, One Click Cash, threatening to garnish my wages and my phone rings off the hook with these people trying to collect their money. I cant pay them in one lump some and I would like to try to consolidate them but I dont know where to go could someone please help me?


Submitted by on Mon, 12/04/2006 - 08:37

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You can register here and have a debt counselor contact you to help you out of One Click Cash problem. Also got to www.paydayloaninfo.org and see what your state laws are and fight back one click cash. Figure out how much you have paid each of them. Pay the principal back and the interest your state allows. KYSIDE38


Submitted by KYSIDE38 on Mon, 12/04/2006 - 08:40

KYSIDE38

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I have a freind who just got 300 from these people, who in turn takes the paymentds from their account. It was supposed to be 75 or so dollars but, every week pay period (1st and the 15th) they would take 50 dollars and then 100 dollars sometimes they would take only one payment and when she called that lady she told her, that it depends on how she wants to pay the loan off either stop the payments or... So when my freind asked about what would happen if she couldn't stop the payments( cause they were taking them automatically) the lady told her that they would keep taking the money and she did not care. so if you ask me some one needs to take leave and visit Nevada. Ain't America getting pretty every where you turn someone tries to screw you and especially where money is scarce ( like the military) their are always someone their to exploit your mistakes just to line their pockets I am pretty tired of it and you cannot blame the consumer because we think we are protected when in fact we are just exploited


Submitted by on Tue, 04/17/2007 - 10:22

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How much has she paid these people back?

She also needs to send them a letter letting them know she revokes her authorization to debit her account and also contact the bank in stopping these debits. It may mean she needs to close out her bank account and open another one.

Yes, many people are out there ready to take advantage of a young military person. Whether it be loan places or car dealerships or whatever. We just need to educate at many of them as possible.


Submitted by 2nband on Tue, 04/17/2007 - 11:09

2nband

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I wanted to share my experience with One Click Cash. OUt of my 6 PDL's they were one of the easier ones to deal with. I had paid them back $270 of the total $390 that I borrowed from them when I decided to close out my account. I dealt directly through their email address and send them a letter of settlement stating my state laws and how I was only obligated to pay back $120 more to make it the original amount of $390. I think it only took about 2-3 times conversing back and forth and they accepted my settlement offer. So maybe I just got someone who was in a good mood. So my suggestion is to start off by emailing them a settlement letter stating your state laws - what you have paid - and if you have anything left to pay. The email address that I used with them was: compliancedepartment(at)oneclickcash.com


Submitted by manuelrenzo on Tue, 04/17/2007 - 13:50

manuelrenzo

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I requested a pay day loan and ask for $200.00 which I got. However I also got another loan for $150.00 which I never ask for. When I called thay just say it must be from another company but I know that I did not get one from anyone eles. The company that I applied with was oneclickcash and the one that sent the money was Global Financial. Now I have a total of $350.00 to pay back and do not know what to do. Any advice. My email is email address removed as per forum rules - Mike


Submitted by on Tue, 04/24/2007 - 07:32

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I agree but will they do it and who will I actually be giving the money to? I dont know if I should close my account or wait and see what happens. They said that they would file charges if I closed the account, so I don't know what to do. I am really afraid that I have gotten myself into something that I am not ready for.


Submitted by on Tue, 04/24/2007 - 07:48

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I took out a loan of 300.00 back in Feb of this year to get me over until my tax return was deposited. I faxed in the proper paperwork; but was unable to verbally speak with them, Long story short they have been taking out money ever since to the tune of 625.00 plus and they told me the same story about owing them an additional 200.oo plus... I will be filing a police report regarding theft of funds and also contacting the BBB. I will be bloging on Angies list and on every web site I can until the funds they took are replaced... They are theives. anyone that has dealt with them please, please, please!! check your bank statements... The only good that has come from this is I balance my account. Don't trust this company!!!


Submitted by on Tue, 05/29/2007 - 18:19

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I have had many loans with one click over the past few years and have never been late and never defaulted. I have paid them hundreds and hundreds of dollars in interest. I called in over a week ago to pay off a loan in the amount of $130 and they debited by card twice for a total of $260. I have sent bank statements showing proof and have called a dozen times and they tell me to keep calling back.They will not let me speak to a supervisor and each time I call, I get someone different and they tell me different things. Now they are hanging up on me when I threatened to call the Better Business Bureau. Can anyone help me with this. I do not owe them anything, I am just trying to get my $130 back that they took twice.


Submitted by on Thu, 08/16/2007 - 10:14

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I attempted to get a pay day loan from this company July 31st of 2007. Due to a typo the funds were never deposited but they proceed to take $320.00 out of my account the 14th of this month. I just sent them a copy of the original loan documents as copies of my bank statement to show they never deposited funds. Has anyone had any luck getting there money back?


Submitted by on Wed, 09/26/2007 - 15:57

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I need to find away to stop these people. They have debited my account twice with only one day in between debits. Help


Submitted by on Thu, 10/04/2007 - 10:22

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One click cash is taking money from my account and i have never has a loan with them. My bank says that there is nothing I can do.


Submitted by on Tue, 10/09/2007 - 12:10

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Here is contact information for them. Feel free to contact them. :D

One Click Cash
Phone: (800) 349-9418
Address: 2533 N Carson St Ste. 5024
Carson City, NV 89706
Email: compliancedepartment(at)oneclickcash.com


Submitted by cannr on Tue, 10/09/2007 - 12:32

cannr

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Does anyone know the address for Speedy Payday
I have gone into debit consolidation and trying to locat them


Submitted by on Tue, 10/23/2007 - 08:54

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I just took out a loan with this company and have verified a complete payment of 250.00 in full with interest. and wish to have no more dealings with them I have not been contacted yet.


Submitted by on Tue, 11/06/2007 - 06:03

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Just to clear up a few thing I had a loan with One Click Cash before and I thought they were a scam until I actually read my loan documents...The company sets up the loan for the customer to pay it back when they are read but we have to notify them to take the full amount.. Everything they do is legitimate..They allow us to extend the loan for svc fee the first 4 times and then they start to pay down 50 towr the balance on the 5th dd.. I realized this is a paydayloan and it is here to help me fromone payday to the next and if i would have paid it in full on the first due date I would not have felt they were a scam.. Now I do use One Click regurlary but I always try to pay it off on the first due date.. Sometimes I have to extend the first due date and then pay it off on the second.. But now that I understand the contract I feel like they are helping by allowing the extensions 4 times.. It works for some people and not others, so really they cannot win fo losing . i suggest YOU READ YOUR DOCUMENTS, cause when you sign it you are agreeing to THEIR TERMS


Submitted by on Wed, 11/14/2007 - 17:57

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one click cash customer, I do understand that they have helped you. And I am glad for you. Honestly, I am. However, there are many here that have had debits from their accounts well into the THOUSANDS from this company for a $200 or $300 loan. This is NOT "in the contract". Also, for that matter, what is NOT "in the contract" is the fact that this company is not licensed/legal to lend. They and their "parent" company actually have cease & desist orders in some states. Just to clarify for you the problems that others have had with them.


Submitted by cannr on Thu, 11/15/2007 - 15:53

cannr

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victim of identity theft and just the last few months, been getting repeated calls from this business telling me them I owe $465 and failure to do so, can lead to legal action. I live in Washington state and looking over the current laws for lending on the books as well as Nevada, this is not possible, not to mention I have a police report for a much similar incident that happened in Dec 2006. I will just say they can call and threaten me all they want, but I will be damned if they are gonna get any money from me, regardless what comments they make. When they call you, there # appears on the caller id like this: 00010100101010 which for one I don't answer calls of this nature, but as it stands they have been calling once or twice a day.


Submitted by on Thu, 11/29/2007 - 00:21

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so, I recently got a loan from this company. today they took the $60 out like planned, but I was wondering when do they put the money back in there? or is that not how it works? I was just curious and you can't contact them. please help.


Submitted by on Fri, 11/30/2007 - 12:08

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I paid ameriloan twice. They said that they would contact my commanding officer and tell him that I owed and because I am military that they knew military would have to pay. I paid them. They said that they would have to call my bank on three-way to prove it. They of course could not get through. I called straight through to my bank and put them on three way. Once my bank confirmed it they said that I made a mistake and Pinion North was not the same Pinion. I called Pinion and they say that they do work with Ameriloan. They have called me at least 8 times today and other people in my company telling that I owed them money.


Submitted by on Mon, 12/03/2007 - 14:11

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This is the same company, just a different name. they will bleed your account dry. I have their number 1-800-503-8028. I think everyone should call and harass them about paying their money back


Submitted by on Mon, 12/03/2007 - 14:17

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First of all, I took a loan out and I ended up having three companies taking money out of my account. I had to close my account and seek legal action. For a 300.00 loan, I ended up paying 2700.00 and they are now threatening me with taking me to court. I told them to go ahead. One Click Cash, ameriloan, and I think it is ImpactCashUSA are all one company. When you take out a loan. You receive the money but three companies which are one get paid. I have made a complaint with the better business bureau. They are all listed as F companies. Which means, you should not do business with them because they are fraudulant. I hope and pray that you read this before doing business with them. I know sometimes we get into binds where we need help. Trust me stick it out. God will make a way and believe me the bible says no where about a payday loan. Take care and may God bless each and everyone of you. I wish you the best of luck with your cases. By the way, you may want to look in your state for class action lawsuits against these companies. There are some out there.


Submitted by on Mon, 12/10/2007 - 14:23

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They took out the 60 and will continue to take it out until you pay. Remember the interest rate is 634%. Pay them off as soon as possible.


Submitted by on Mon, 12/10/2007 - 14:24

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I have been receiving harassing calls from this company since October 18. They state I took out a loan with them back in 2003 and have not paid it. I do recall taking out a loan back in Oct 2003, but I don't recall it being this company. That loan was for $300 and I think was paid. When they first called stating I owed this bill, I asked for them to send me a copy of the contract and also verification that the request for payment was denied by my bank. I never received any documentation from them. Then I received a call November 8 stating the same thing. After explaining that I will not pay anything until they send me verification of the debt and documentation that it had not been paid, they instructed me to contact my bank. Well, I closed that account in March of 2004 and I'm not able to get any details on transactions because it has been closed for so long. Please help me get these people off my back.


Submitted by on Thu, 12/13/2007 - 16:39

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donya, send them - in writing - a debt validation letter. Send it certified/return receipt mail. You will have documentation that you asked for verification, you will have proof that they received it, and they are SUPPOSED to verify the debt. Good luck to them! And, they are supposed to cease collection efforts while validating. However, also send them a cease & desist letter in writing - mailed certifed/return receipt.


Submitted by cannr on Thu, 12/13/2007 - 16:47

cannr

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I unfortunately also took out a loan back in Oct for 300, and so far they have taken out 600 dollars and said I still owe 350 more.. and to top it all off I never received notice in my email or mailbox, Now they are stating that I'm in collections and trust me they were so quick to send me a envelope to tell me that! I'm so upset with them, I'm a single mom with a 4yr old and I'm 7months pregnant, and they were just rude and nasty to me on the phone. It was the biggest mistake of my life to go through them, Ive worked with other payday loans and have never been treated so unfairly!! BIG MISTAKE!!!


Submitted by on Fri, 12/28/2007 - 09:10

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Hi. I'm just writing to share my experience recently with them. I took out a loan for 150.00 with them on the 21st of November and since then they have debited my account 3 times in the amount of 45.00 on time with my pay periods. Well they debited my account on January 7th, and they are trying to debit my account on the 18th again! I won't get my next check until the 25th so the money wouldn't be in my account for them to debit. When I received the e-mail I contacted them and told them that's not possible,they told me that I put those paydates on the application and they were going to debit my account anyway. I told the woman it's strange all of a sudden that the payments at first were taken out on time now all of a sudden their different. I told her that the money wouldn't be in the account but she said that she would debit it anyway, so I said go ahead and I will put a stop payment on the debit, but she didn't care. She wanted me to fax my last two stubs to prove what my paydates were which I wasen't doing because it is already on my application. She caught attitude and I gave it right back and hung up in her face. They are trying to debit my account three times in one month when it is only supposed to be twice a month. I am going to report them and close my account because they are trying to scam me out of my money. It's just funny that all of a sudden my paydates suddenly changed and I didn't know. Try again one click, because I'm not stupid. DO NOT DEAL WITH THESE PEOPLE!!!!!!


Submitted by on Thu, 01/17/2008 - 21:38

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It's just the same old stuff like it's always been; you need money today and some "crooked nose" lends it to you at an exorbitant rate of interest. The only difference between now and then is that they don't break your legs when you don't pay. SSDD Just don't deal with payday loan companies. It's better to put up with late payments, collection calls from your creditors, and if worse comes to worse you can always negotiate a settlement when push comes to shove. Been there, done that. BTW, I work for one of the largest banks in the United States. Don't put up with any B.S. you do have rights and recourse without filing bankruptcy.


Submitted by on Fri, 01/25/2008 - 02:58

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I have 5 out, 3 current and 2 not current. One is with One Click Cash. I contacted the Department of Financial Institution here in KY and payday advances online are not licensed to practice. She told since I have closed all accounts that these were on they could not come after me. I spoke to a debt consolidation company and they told me that if these companies are not licensed to practice in the state then I would not be held responsible for any monies due. It would be their loss.


Submitted by on Tue, 03/25/2008 - 11:35

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I made the same mistake and although I will pay it off 05/01/08,I did get charged on 04/01 for $ 90.00.I wanted to pay it off on that day,I paid another one off on that same day,I sucks when you need money,Try prosper.com.Write your elected officals about getting Credit Card Companies to lower their interest rates,everything else has fallen,it would help us all out.It will work if we all take the time and do it.


Submitted by on Wed, 04/02/2008 - 16:19

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