Grafted by a BANK
Date: Mon, 06/06/2011 - 18:46
On 05/31/11 I received my billing statement. On it I found charges I did not make. One was for $14.99 charged to me on 05/05/11, the other $87.56 charged to me on 05/11/11. I tried to call and find out why I was being billed for purchases I did not make. All I got was an automated system that sent me in circles. And no way to get to a live person plus nothing on the menu dealing with my problem. I was told by their legal department that I had bought (protection) for the $14.99. I promise you all I did was visit their online billing site to see what my balance was. So much for protection. I got my Avenue charge card from the only store I ever used it in. So I called the clerk who politely told me they can't handle anything on this level and that I would have to call World Financial. Somebody is trying tog to steal my money. I can't find out if its the Store or the Bank. And frankly I don't believe there is anything in that store worth $87. My last transaction was to make a payment on May 17th these charges were not on the bill I paid. The plan was to pay off my bill and tear up the card because I was charged a $25. late fee for being 1 day late. I've always paid in person and couldn't get to the store the day before. It was my first time paying late. I had no ideal that the fine was the equivalent of a payment which is $25. If there is a one time forgiveness for being late here is the first I've heard of it. Guess my 1 chance is used up cause I paid the fee. Now I have to WRITE World Financial Network National Bank, a letter asking to disable the card. This I have done and sent it certified with return receipt because I'm afraid they can not be trusted.
There has to be some kind of legal avenue for this kind of fraud perpetrated by a so called bank. I only have until the 18th to make this go away after which I will get hit with late fees if I don't pay up. is there anyone who can help me, your feed back will be greatly appreciated. And I thank you in advance. In these times no one using credit on this level has money to give away. I can not afford to give $74 away. Nor can I afford to pay for insurance protection that don't work. Else I would not have been charged the $74 after they paid themselves by adding this fee onto my card. How can I fight this charge. And not risk damaging my credit.
There has to be some kind of legal avenue for this kind of fraud perpetrated by a so called bank. I only have until the 18th to make this go away after which I will get hit with late fees if I don't pay up. is there anyone who can help me, your feed back will be greatly appreciated. And I thank you in advance. In these times no one using credit on this level has money to give away. I can not afford to give $74 away. Nor can I afford to pay for insurance protection that don't work. Else I would not have been charged the $74 after they paid themselves by adding this fee onto my card. How can I fight this charge. And not risk damaging my credit.
It may be a case of identity theft. Someone may have stolen your
It may be a case of identity theft. Someone may have stolen your credit card information and misused it. You can also send a letter to the credit card company and dispute the charge. Explain clearly why you are disputing the charge. If required, enclose a document proving your claim.