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Looking for Debt Settlement Negotiation Tips

Date: Wed, 03/03/2010 - 20:13

Submitted by judd spa
on Wed, 03/03/2010 - 20:13

Posts: 13 Credits: [Donate]

Total Replies: 34


The consensus seems to be you get farther when you are sincere and nice when dealing with CC reps.

But when settlement time comes, how should I go about negotiating settlement of the balance before I started missing payments with the outrageous interest rate hike and late fees? Do I hold my position saying I can't make payments but I could try to scrape together funds to settle $xx amount from when my account was in good standing?

I'm also confused when it comes to payments in good faith. Is this something I should offer on my own or agree to if the CC rep requests payment prior to an agreement?


fact is almost all of your creditors will not settle till around 120-180 days before charge off, most debts charge off around 180 days late.

if you can post your balances and original creditors i can give a HONEST game plan, i have been doing debt settlement for 7 years. with this being said i am just trying to help


lrhall41

Submitted by on Wed, 03/03/2010 - 20:28

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To add to the original poster's questions:

1. Do the cc companies initiate the settlement talks, automatically send you settlement offers, or do we need to bring it up settlement talk after 120-180 days?

2. During the settlement process, do we simply say we want to negotiate the on the original balance prior to the late fees and interest rate hikes when we stopped making payment?


lrhall41

Submitted by tygger on Thu, 03/04/2010 - 08:32

( Posts: 42 | Credits: )


Quote:

Originally Posted by tygger
To add to the original poster's questions:
1. Do the cc companies initiate the settlement talks, automatically send you settlement offers, or do we need to bring it up settlement talk after 120-180 days?
2. During the settlement process, do we simply say we want to negotiate the on the original balance prior to the late fees and interest rate hikes when we stopped making payment?


the cc companies do not want you to settle and they will try hard to get you into some type of hardship program that doesnt work in your best interest. you will need to low ball them with a settlement offer hoping they counter or match you at something close to what you have offered.

you can try to negotiate the interest and fees but in the end it doesnt matter because you are trying to settle for alot less than what you owed in the first place.

example, if you original debt was 10k and in the time it takes to get 180 days late it may go upto 12k with 2k fees and interest. what you want to try for is a possible settlement at 2-3k saving you alot of money on the original balance and even more off of the inflated balance. you will most likely have to start the process of negotiations.


lrhall41

Submitted by on Thu, 03/04/2010 - 10:13

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I have been told by other members here to let the OC bring up the settlement offer. I do agree being as friendly as possible on the phone with them can only help! In terms of hardship programs, I keep explaining that I can not afford the monthly payments. With debts in the tens of thousands, it's not feesable to make payments for years and years down the road. However, in my case, I have lump sums ready to settle with, so I've been starting to tell them that I may look into borrowing against retirement and if the creditor is willing to work with me that I'd wipe debt clean in 1 to 3 payments.


lrhall41

Submitted by bmungo7 on Thu, 03/04/2010 - 12:37

( Posts: 37 | Credits: )


I agree that you need to be polite and not afraid to answer the phone and explain the situation. It is a tough thing to do at-first. Was for me and I bet for most of us, so just accept that and go for it. It get's easier talking to those folks.

I would disagree, however, and suggest that you bring up settlement at every appropriate opportunity. Tell them you want to settle the account and are not interested in hardship programs. Explain why you need to settle--your hardship story--, and don't be afraid to make an offer. If it is rejected, tell them well that is the best I can do right now. Once you get them making counter-offers you are in the game.

It will probably take several back and forths, so be prepared to have offers rejected.

If possible, decide early on what you can afford, and start out 20 or 30% below that, knowing that you will have to play the back and forth game with them.

Lastly, make sure you can actually afford the settlement. If you can't, don't agree to it and keep working them. I would hate to see someone make one or two settlement payments and then default.

Bottom line, this works. I settled 97K of debt and am now living a happy all-cash life!


lrhall41

Submitted by on Thu, 03/04/2010 - 13:15

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Understand that most card companies will settle ANYTIME you are over 15 days late. Problem is they typically have a sliding scale depending on what stage of delinquency you are in. The first thirty days most will offer 90-95%. Some will go as low as 80%. In the thirty to sixty day (second stage of delinquency) window some on the forums have gotten as low as 55% but 75-80% is typical. It all depends on how many times you want to repeat your story and how much money you have to settle with. If you want the 20-30% deals you are hearing about you have to be willing to wait it out 120+ days and hope they don't litigate in the meantime (more risk= more reward).


lrhall41

Submitted by on Thu, 03/04/2010 - 13:47

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I am attempting to settle close to 80k and have not paid in 6 months, but as I'm calling collectors I'm being asked to answer a list of questions about my income employment etc. They are claiming the only way to work a settlement is to give them this information and say if I decline they will sue instead. How do you handle this?


lrhall41

Submitted by on Thu, 03/04/2010 - 15:23

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Quote:

Originally Posted by Anonymous
I am attempting to settle close to 80k and have not paid in 6 months, but as I'm calling collectors I'm being asked to answer a list of questions about my income employment etc. They are claiming the only way to work a settlement is to give them this information and say if I decline they will sue instead. How do you handle this?



Based upon my experience, the reasons for those questions are simple, if your employed and start giving that info, they are more likely to sue you. Why? Because you have MCI, money coming in and they can probably get it. However, if you're self employed and maybe have a failing business, they are less likely to sue as the odds at collecting on the judgment are lessened. I think a post topic on this may be helpful, or maybe a poll.

I'm self employed by the way, and Yes business died months ago, 5 cards to settle, not one suit yet, knock on wood...My better half, employed, 3 cards to settle, Sued on 2!!! Chase at day 65, and Amex, Day 90ish...


lrhall41

Submitted by maggie22 on Thu, 03/04/2010 - 15:54

( Posts: 140 | Credits: )


Thanks for all the great info everyone!

Citi $ 20,085
BMW $ 3,151
Amex $ 552
Bank of America $ 6,110
BOA $ 14,569
BOA $ 6,180
BOA Worldpoints $ 2,818
BOA Worldpoints $ 3,512
BOA Worldpoints Visa Sig $ 8,849
Chase $ 2,419
Chase $ 5,631
Chevy Chase Bank $ 9,017
Discover $ 4,244
Discover $ 8,564
Discover $ 4,343
PNC Bank $ 7,726
SonyCard Playstation $ 7,582

Total $ 115,353 :(:(:(


Here is my current debt. Things have been a mess for my wife and I. We've been juggling our debt between whatever cards we had available at the time, so we're both going to go through this process.



Unfortunately, I've been putting off totaling everything up due to stress, being busy, being lazy, and being in denial. I now realize I have no other options besides settlement or bankruptcy.


lrhall41

Submitted by judd spa on Thu, 03/04/2010 - 18:59

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To make matters worse. I have my own business with business cards. I don't even understand how that works. They are business credit cards that I applied for. I pulled my credit report and I don't think I see them on there. I would appreciate if someone could shed some light on this situation.

Thanks


lrhall41

Submitted by judd spa on Thu, 03/04/2010 - 19:14

( Posts: 13 | Credits: )


Quote:

Originally Posted by maggie22
Based upon my experience, the reasons for those questions are simple, if your employed and start giving that info, they are more likely to sue you. Why? Because you have MCI, money coming in and they can probably get it. However, if you're self employed and maybe have a failing business, they are less likely to sue as the odds at collecting on the judgment are lessened. I think a post topic on this may be helpful, or maybe a poll.


I haven't lost my job, and I told BofA that. I also told them that we've been borrowing money (from family and other CCs) for years, however, to pay our CC bills.

Is it really an automatic that they sue people who are still employed? I don't want to lie to them, but I also don't want to get sued...


lrhall41

Submitted by on Thu, 03/04/2010 - 21:44

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[QUOTE=judd spa;662692]Thanks for all the great info everyone!

Citi $ 20,085
BMW $ 3,151
Amex $ 552
Bank of America $ 6,110
BOA $ 14,569
BOA $ 6,180
BOA Worldpoints $ 2,818
BOA Worldpoints $ 3,512
BOA Worldpoints Visa Sig $ 8,849
Chase $ 2,419
Chase $ 5,631
Chevy Chase Bank $ 9,017
Discover $ 4,244
Discover $ 8,564
Discover $ 4,343
PNC Bank $ 7,726
SonyCard Playstation $ 7,582

Total $ 115,353 :(:(:(


Here is my current debt. Things have been a mess for my wife and I. We've been juggling our debt between whatever cards we had available at the time, so we're both going to go through this process.



Unfortunately, I've been putting off totaling everything up due to stress, being busy, being lazy, and being in denial. I now realize I have no other options besides settlement or bankruptcy.[/QUOTE]


Hi there: Looking at your list of debt. Here's my take. Wouldn't be a bad idea to meet with a BR lawyer just to weigh your options. I think the Chase debt if including the chevy CHASE debt, can be settled for a great %. They will entertain offers even if cards are owned by say you and your wife. I just settled 2 chase cards a few weekends ago, My mom and dads, I think balance total was at or very close to 24K...They agreed to 4500, in payments. If your 3 Chase cards are essentially Chase, it's approx 18K...I settled my 18K with Chase for 6K, too high and they would have come down, but it takes time and the stress was killing me, but it's costly to settle too soon.

Looks like a huge chunk of your 115 is owed to BOA. I think you could get a great bulk settlement on all of them. Looks like 42K or so with them, figure starting low at 15% is 6300, probably for sure could work it at 10K or less. The Amex I'd just pay the darn thing. Citi is a PITA, but they regularly come down to 40-45%, so that'd be 8k, but if it went to a collection agancy like mine, I settled 22 or 23K for 28% it was a 4 pay of $1500...Discover is another PITA, and lastly the other cards I'm not very familiar with...Best bet, at least get the consult with a BR lawyer before you make any decisions, that way you know all your options...Best Regards


lrhall41

Submitted by maggie22 on Fri, 03/05/2010 - 08:29

( Posts: 140 | Credits: )


Your Amex is too small to bother with. Just pay it. BOA will combine all of your cards and make the collection a combined effort in one call....starting at about 90 days late. The call and letter will be from FIA CArd services...division of boa. I am not thinking you will do better than 25-30% of the balance...but if you are considering bk, perhaps. good luck.


lrhall41

Submitted by dantheman on Fri, 03/05/2010 - 15:41

( Posts: 860 | Credits: )


Quote:

Originally Posted by maggie22
Hi there: Looking at your list of debt. Here's my take. Wouldn't be a bad idea to meet with a BR lawyer just to weigh your options. I think the Chase debt if including the chevy CHASE debt, can be settled for a great %. They will entertain offers even if cards are owned by say you and your wife. I just settled 2 chase cards a few weekends ago, My mom and dads, I think balance total was at or very close to 24K...They agreed to 4500, in payments. If your 3 Chase cards are essentially Chase, it's approx 18K...I settled my 18K with Chase for 6K, too high and they would have come down, but it takes time and the stress was killing me, but it's costly to settle too soon.

Looks like a huge chunk of your 115 is owed to BOA. I think you could get a great bulk settlement on all of them. Looks like 42K or so with them, figure starting low at 15% is 6300, probably for sure could work it at 10K or less. The Amex I'd just pay the darn thing. Citi is a PITA, but they regularly come down to 40-45%, so that'd be 8k, but if it went to a collection agancy like mine, I settled 22 or 23K for 28% it was a 4 pay of $1500...Discover is another PITA, and lastly the other cards I'm not very familiar with...Best bet, at least get the consult with a BR lawyer before you make any decisions, that way you know all your options...Best Regards



Thanks for sharing your experience and the great tips. Did you submit a letter showing power of attorney in order to negotiate on behalf of your parents? I'm not looking forward to dealing with Discover or any law firms that buy the debt :(


lrhall41

Submitted by judd spa on Sun, 03/07/2010 - 22:03

( Posts: 13 | Credits: )


Quote:

Originally Posted by dantheman
Your Amex is too small to bother with. Just pay it. BOA will combine all of your cards and make the collection a combined effort in one call....starting at about 90 days late. The call and letter will be from FIA CArd services...division of boa. I am not thinking you will do better than 25-30% of the balance...but if you are considering bk, perhaps. good luck.



Thank you! I will use the money I have from not making other CC payments to pay off the Amex card now. I'm really glad BOA will be combining the cards because I have so many from them. I never understood why they were issuing me so many different ones, but at the same time I didn't complain because I needed the $$$.


lrhall41

Submitted by judd spa on Sun, 03/07/2010 - 22:05

( Posts: 13 | Credits: )


Sony card is Chase,



if youre really looking into doing this on your own, ALL of your B of As total up to being the majority of your debt!

if you have money to settle them all then charge forward! most people do not have the funds to settle everything at once , this being said you need to pick and choose your battle.


i would for sure attack B of A at first at 180 days late, if it goes past that? collection agencies are cool too, even lawfirms are cool, B of A gives low percentage rates for the assigned agencies.

then i would go after all your chase debt, NOW if chase gives a good deal upfront? take it right away, they seem to be on the lawsuit streak lately depending on what state you live in.


after that go after the little pawn debts and get it over with.

debt settlement is NOT an overnight process, it take take upto many years depending on your funds. keep in mind that anything is better than paying your minimums over 10-30 years triplig what you owe in the first place. do the math.


lrhall41

Submitted by on Tue, 03/09/2010 - 00:00

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Quote:

Originally Posted by maggie22
Based upon my experience, the reasons for those questions are simple, if your employed and start giving that info, they are more likely to sue you. Why? Because you have MCI, money coming in and they can probably get it. However, if you're self employed and maybe have a failing business, they are less likely to sue as the odds at collecting on the judgment are lessened. I think a post topic on this may be helpful, or maybe a poll.
I'm self employed by the way, and Yes business died months ago, 5 cards to settle, not one suit yet, knock on wood...My better half, employed, 3 cards to settle, Sued on 2!!! Chase at day 65, and Amex, Day 90ish...


after you get sued, you still have the ability to settle, right? or do you have to go to court?


lrhall41

Submitted by on Tue, 03/09/2010 - 10:07

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Quote:

Originally Posted by Anonymous
If the original poster pays for the amex card or any other card for that matter, would he still be able to salvage and use the card that is not in default?


Yes, could still use card not in default. However, if active card pulls credit and sees what is going on will probably reduce credit limit. Also, card being settled may see and ask why still open.


lrhall41

Submitted by OZZIE69 on Tue, 03/09/2010 - 10:23

( Posts: 555 | Credits: )


Have similar problem but worse because we're retired. Maybe this is fruitless/hopeless but it's our last chance. We're a retired couple who turned 80 last year. Maybe it's also too little too late but we'd like to at least enjoy our remaining retirement years debt free. We currently owe $100K in credit card debts and don't own anything. We don't qualify for Chapt 7 & 13. We decided that if we continue to do nothing things won't be any better. Please advise us if consolidation, credit counseling, debt settlement hardship program, consumer credit counseling services, or something else would be best for our situation or drastically reduce the debt. Is there any organization or company that won't charge any fees? With our advance age and debt, we're concern that if something happens we don't have anything to cover emergency costs. Our world has turned upside down and nobody but us to blame. We also don't want to burden anyone. We truly hope to at least enjoy the fruits of our labor no matter how simple it will be or how long. If anything else, we hope this is a lesson learned for others. Thank you in advance for any advises/references.


lrhall41

Submitted by on Tue, 03/09/2010 - 11:59

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Similar debt amount as Judd spa but worse because wer're retired and turned 80 last year. Maybe this is hopeless but it's our last chance. Maybe it's also too little too late but we'd like to at least enjoy our remaining retirement years debt free. We currently owe $100K in credit card debts and don't own anything. We don't qualify for Chapt 7 & 13. We decided that if we continue to do nothing things won't get any better. Please advise us if consolidation, debt settlement hardship program, or something else would be best for our situation or drastically reduce the debt. Is there any organization or company (consumer credit counseling servcies?) that won't charge any fees? It's a struggle daily, very stressful, and embarassing. With our advance age and huge debt, we're concern that if something happens we don't have anything to cover emergency costs. We also don't want to burden anybody. Our world has turned upside down and nobody but us to blame. We truly hope to at least enjoy the fruits of our labor no matter how simple or short it will be. If anything else, we hope this is a lesson learned for others. We sincerely thank you in advance for any advises/suggestions.


lrhall41

Submitted by on Tue, 03/09/2010 - 12:28

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Sorry for posting again. My posts were not found for some reason.

Similar problem as Judd Spa. However, we may be in far worse situation. We're retired and have a current credit card (multiple) debt of $100K. We also turned 80 last year and don't own anything. Our pension is modest. Maybe it's hopeless/fruitless but it's our last chance via this forum. Maybe it's also too little too late but we hope to at least enjoy our remaining retirement years debt free. We don't qualify for Chapt 7 & 13. We decided that if we continue to do nothing things won't be any better. Kindly advise us if consolidation, credit counseling, debt settlement hardship program, or something else would be best for our situation to drastically reduce or eliminate the debt soon. Is there any organization or company such consumer credit counseling services that won't charge any fees? With our advance age and debt, we're concern that if something happens we don't have anything to cover emergency costs. Our world has turned upside down and nobody but us to blame. We are constantly stressed and worried. We also don't want to burdened anyone. We truly hope to at least enjoy the fruits of our labor no matter how simple it will be or how short it may be. If anything else, we hope this is a lesson learned for others. We sincerely appreciate any advises/references provided. Thanks.


lrhall41

Submitted by on Tue, 03/09/2010 - 13:33

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Quote:

Originally Posted by judd spa
To make matters worse. I have my own business with business cards. I don't even understand how that works. They are business credit cards that I applied for. I pulled my credit report and I don't think I see them on there. I would appreciate if someone could shed some light on this situation.

Thanks


My business debts aren't on my credit report either. From what I've read on this forum if they are unsecured you should be able to settle same as personal debt if your business is closed. If you're still operating I'm unsure as to how that would work. Keep studying experiences of others in this forum, tons of great info.


lrhall41

Submitted by desiretobedebtfree on Tue, 03/09/2010 - 15:49

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the business cards are under a tax id or a social security, it makes sense that it would not be on your credit report because its under your business name.

i have settled business debts for companies that went under and companies that are still open.

if its late they will settle, if its not they wont, they might ask about the business, simply tell them that your company is going under with this economy, they are going to fly out to your location to find out.

aka


lrhall41

Submitted by on Tue, 03/09/2010 - 16:21

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[QUOTE=Anonymous;664707]the business cards are under a tax id or a social security, it makes sense that it would not be on your credit report because its under your business name.

i have settled business debts for companies that went under and companies that are still open.

if its late they will settle, if its not they wont, they might ask about the business, simply tell them that your company is going under with this economy, they are going to fly out to your location to find out.

aka[/QUOTE]

Are or Aren't? I would invite them to come check out how business is doing if it would help with the settlement!

Thanks for all the great info.

retireesindebt, I haven't come across any companies that will handle the debt settlement process at zero cost. While there are companies that are non-profit, they still charge fee's associated with the effort that goes into settling your accounts. If you're up to it, this forum is an incredible source of information that can provide you with all the tools you need to tackle this on your own. While I'm at the very early stages of this process, I do feel more comfortable with the process compared to when I initially set up researching my options. Read and keep asking questions, there are many many kind people here that will try to help you out!


lrhall41

Submitted by judd spa on Tue, 03/09/2010 - 21:16

( Posts: 13 | Credits: )


Quote:

Originally Posted by judd spa
Are or Aren't? I would invite them to come check out how business is doing if it would help with the settlement!
Thanks for all the great info.
retireesindebt, I haven't come across any companies that will handle the debt settlement process at zero cost. While there are companies that are non-profit, they still charge fee's associated with the effort that goes into settling your accounts. If you're up to it, this forum is an incredible source of information that can provide you with all the tools you need to tackle this on your own. While I'm at the very early stages of this process, I do feel more comfortable with the process compared to when I initially set up researching my options. Read and keep asking questions, there are many many kind people here that will try to help you out!


sorry sometimes or LOL alot of times i make typos and cant go back to fix them, my brain works faster than my fingers.

they ARENT going to fly out to your location.


lrhall41

Submitted by on Tue, 03/09/2010 - 22:49

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Quote:

Originally Posted by cvanp
If you are willing to do the work, you can settle all of this yourself. I would not recommend a debt settlement company. Just costs you more money


this type of thinking can also cost you alot of money, i do debt settlement and i usually know a good idea on how low a creditor can go in order to get my clients the best deals.

most clients have no clue on how low a creditor can go, ive seen nightmares of settlements were a client settle on their own and i could have settled it for thousands less even with a fee added to it.

you can paint your own house too but most likely youd hire a professional painter to do the job right and perfect and yes people work for money.

i will say this again, you can do this on your own but unless youve done it before youre going into battle with a blindfold on. its a hassle to handle your OWN debt because its personal, most people ive talked to for honest free advice are scared too, scared leads to desperate settlements with high amounts. we know the game, its our job.

i cant say all debt settlement companies are like me or my company, most are not.


lrhall41

Submitted by on Tue, 03/09/2010 - 22:57

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I currently have about 12 payday loans that I am paying on. Totals close $10,000. I need some advice on how to stop this madness. Currently they are all up to date, but I cannot afford the fees now, let alone pay them off. How do I stop them from debiting my account? Please help.


lrhall41

Submitted by on Wed, 03/10/2010 - 04:11

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Quote:

Originally Posted by Anonymous
I am attempting to settle close to 80k and have not paid in 6 months, but as I'm calling collectors I'm being asked to answer a list of questions about my income employment etc. They are claiming the only way to work a settlement is to give them this information and say if I decline they will sue instead. How do you handle this?

I would call They will get you a good deal.


lrhall41

Submitted by on Wed, 03/10/2010 - 15:13

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