Citi Settlement: They say they don't send letters of the offer until I pay
Date: Thu, 04/15/2010 - 11:55
The settlement is in their system per their word
We did request the letter but they can not guarantee it. They will send us the letter that the debt was settled and we don't owe anything but only after the payment.
Should i pay? The offer we have is for 30% roughly so we don't want to miss out on it.
Any suggestions?
Do not pay on anything with the agreement in writing and in your
Do not pay on anything with the agreement in writing and in your hand. While it is a good deal, Citi can easily say that they never made any agreement with you if you do not have the proof in writing and in your hands. My advice is to call Citi and insist on speaking to a manager. If the manager says the same thing as the person you talked to, insist on speaking to their manager until you go up the ladder as high as you can. And while you are talking to Citi, keep a log of who you spoke to (first name, last name, and employee number if you can get it), when you spoke to them, and what was said for your records.
This happened to us. They didn't say they wouldn't do it until
This happened to us. They didn't say they wouldn't do it until we pay but that the letter would take 7-10 business days or something like that. I know it is best not to do it but we went ahead and did it and it worked out good. 30% done and got the letter. Not saying this is the right thing, but it is what we did.
Jill took a gamble there, fortunately it worked out. Definitely
Jill took a gamble there, fortunately it worked out. Definitely follow OVLG Attorney's advice on this one, and with any settlement. Original creditors are typically more reputable than collection agencies or debt buyers, so you're less likely to get scammed or duped by them, but it's still in your best interest to get EVERYTHING in writing before handing over your hard-earned money.
One of the companies we settled with said the same thing, so I t
One of the companies we settled with said the same thing, so I told them that I was going to record our conversation and use that as proof. We got the letter at about a week after making the agreement.
(we live in CA, so its a two party state, and that gets interesting)
A letter acknowledging the account as "settled" and a letter out
A letter acknowledging the account as "settled" and a letter outlining terms of a proposed settlement are two different things. Always insist the terms be in writing. Once you pay, they should furnish a letter for your records that it has been settled.
I would NOT trust Citibank!!!! They offer me 45%, but when I ins
I would NOT trust Citibank!!!! They offer me 45%, but when I insited on something in writing they told me NO! So I thought about it and and 2 days later called back and was offer 55%. He said there was never a record of a 45% offer being made. PERIOD and now they are stuck at 55%. I even had the person name and time they called but he check the notes and there is nothing!