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Sallie Mae Strikes Again

Date: Fri, 08/21/2009 - 13:52

Submitted by anonymous
on Fri, 08/21/2009 - 13:52

Posts: 202330 Credits: [Donate]

Total Replies: 7


So to make a long story short. I was in forbearance with Sallie Mae. My forbearance ended. They told me to apply again, I had to make two monthly consecutive payments.

I did this.

I paid with June
July

Then they said I have satisfied the rules, pay 50 dollars, fill out form.

Days pass since (they cash my 50 dollar check) forbearance not process. Today comes, Forbearance denied.

4 phone calls , tons of screaming, emails, etc. going back n forth, they say it is because i shorted one of my payments by .46 cents. They cashed my 50 dollar check, but refuse to take this situation seriously.

I have spoken to supervisors etc etc etc, taken names etc.

I am absolutely speechless. They couldn't fix the error of .46 cents and to top it off, they absolutely REFUSE to budge.

They cashed my check and DID NOT post that amount to the August payment, which they said they would IF it got denied.

More of a vent.


Don't pay them for a few months and I can almost guarantee that they will grant you one then. My son had the same situation


lrhall41

Submitted by Mary Adkins Matthews on Thu, 12/03/2009 - 21:20

( Posts: 755 | Credits: )


sorry you feel that way but my son had one and yes it was a Sallie Mae and that is what he did. If you have a hardship, you should be entitled to a forbearance. I did however see that there are many many complaints online about Sallie mae if that is the type of loan in question.


lrhall41

Submitted by Mary Adkins Matthews on Fri, 12/04/2009 - 04:37

( Posts: 755 | Credits: )