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Got reply to the complaint filed against Ace Cash Services

Submitted by on Fri, 11/20/2009 - 09:57
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A few months ago I received some highly valuable advice from this forum...the post below is in response to a BBB complaint I filed against Ace Cash Services, an illegal PDL company. Thank you to everyone (especially Shazzers and the other mods) who helped me with this-you have saved me so many hassles and headaches,. and this is proof that this forum truly does work if you follow the advice of the people who have experience with this:


"To whom it may concern:

We are a 3rd party, her application was forwarded from the site he entered it on as they were unable to fund him, and we deposited the loan request into his account at his request. All the terms and conditions were available to the customer from point of application. These terms clearly described the procedure the customer needed to follow to pay the account in full at any time. Hee had our phone # from the account summaries emailed to him before EACH debit. The terms were also explained in an email dated 07/30/09.
As a courtesy only we have waived the remaining balance on this account. All terms and conditions were followed, so no refund is warranted on this account. He will be ineligible to do business with us in the future.
Thank you for your time and attention to this matter.

Ace Cash Services
[email]compliancedepartment@acecashservices.com[/email]"

I was a little thrown that they couldn't distinguish whether or not I was male or female in their letter, but the end result is a waived balance. :) :) :) Woo hoo!!!


:shock: My first payment to ACE CASH SERVICES is due to come out tonight. I tried to call them a few days ago to just pay it off...but their number only says, "Our offices are closed...please try again later!" Well, been trying "later" and "later"...and nothing. After reading everything everyone has said about them, I'm a bit worried. I'm going to make note of the email address provided above...just in case! Wish me luck guys!!!


Submitted by on Thu, 12/31/2009 - 13:16

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I was recently contacted from Ace Cash Services collections stating that I did not pay off a PDL with them from 2008. Just seems odd that they would wait 2 years to contact me. When I asked them about this, they confirmed my email address, which I have not changed in 6 years. They state they have been contacting me via email, but I honestly have never received an email? Any thoughts? I guess I can go back to my bank statements, but that will take time and they are stating the legal action is pending. Since I took the call last week, I am getting these annoying automated voicemail messages requesting that I set up payment plan online at finalcollections.acecashservices.com.


Submitted by on Thu, 03/25/2010 - 10:16

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Quote:

Originally Posted by Anonymous
I was recently contacted from Ace Cash Services collections stating that I did not pay off a PDL with them from 2008. Just seems odd that they would wait 2 years to contact me. When I asked them about this, they confirmed my email address, which I have not changed in 6 years. They state they have been contacting me via email, but I honestly have never received an email? Any thoughts? I guess I can go back to my bank statements, but that will take time and they are stating the legal action is pending. Since I took the call last week, I am getting these annoying automated voicemail messages requesting that I set up payment plan online at finalcollections.acecashservices.com.


they can piss up a rope.never pay anybody especially an illegal lender without something other than an e-mail in writing.they are another false native american pdl,and are illegal.even if you owe them pay it on your terms not theirs.


Submitted by paulmergel on Thu, 03/25/2010 - 11:09

paulmergel

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I am requesting a copy of an application for a loan that was filled out my ref # is 3913134 i need a copy of the application ASAP it is important Thank You
they waited until the last minuet to want us to pay and i think it is stupid the info they have is wrong they told us that it was a mistake that they were looking for someone else but they keep calling i have done what i was told to do to fike a report but i got nowhere and thoughts i have went through everything from the last 2 years and have found no proof of me appling for the loan i even went through my bank statements and they show no proof of a loan that i have supposedly applied for someone please tell me what to do.


Submitted by on Mon, 07/26/2010 - 17:14

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hi i have been screwed over by ace cash services , they deposited money into my account .i never authorized the loan they said they sent me an e-mail but i never recieved one .a couple weeks later i a phone call tellin me i would be arrested if i didnt pay back the loan ...they kept callin threathing me .i got a lawyer and he helped me i also filed a police report ,but they r still trying to get me to pay 526.00 . this is such a scam .


Submitted by on Wed, 03/16/2011 - 19:54

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Close your bank accout and don't pay them a cent.
This is the biggest scam I have ever seen. I filled out an online app and all of a sudden there was 2 deposits made to my checking account. I couldn't find any email with paperwork and didn't know where the money came from until I got my checking statement with a phone number. The withdraw amounts were the same as loan amount but the balance on the loan stayed the same. What the hell kind of loan is that. I receive $600 deposited and the company was withdrawing $600 from my account and my balance was still $600. wtf I closed my account to stop anymore withdraws. Anyone with a class action case against this company, please let everyone know.


Submitted by on Fri, 07/08/2011 - 10:24

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