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Got reply to the complaint filed against Ace Cash Services

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A few months ago I received some highly valuable advice from this forum...the post below is in response to a BBB complaint I filed against Ace Cash Services, an illegal PDL company. Thank you to everyone (especially Shazzers and the other mods) who helped me with this-you have saved me so many hassles and headaches,. and this is proof that this forum truly does work if you follow the advice of the people who have experience with this:


"To whom it may concern:

We are a 3rd party, her application was forwarded from the site he entered it on as they were unable to fund him, and we deposited the loan request into his account at his request. All the terms and conditions were available to the customer from point of application. These terms clearly described the procedure the customer needed to follow to pay the account in full at any time. Hee had our phone # from the account summaries emailed to him before EACH debit. The terms were also explained in an email dated 07/30/09.
As a courtesy only we have waived the remaining balance on this account. All terms and conditions were followed, so no refund is warranted on this account. He will be ineligible to do business with us in the future.
Thank you for your time and attention to this matter.

Ace Cash Services
[email]compliancedepartment@acecashservices.com[/email]"

I was a little thrown that they couldn't distinguish whether or not I was male or female in their letter, but the end result is a waived balance. :) :) :) Woo hoo!!!




Congrats! Doesn't it feel good to be rid of them? I've divested myself of all my pds through this website and am now settling my credit card debt myself. By June 2010 I will be debt-free!!

Sub: #1 posted on Fri, 11/20/2009 - 10:15

aubrey aubrey
Moderators Cum Industry Expert
(Posts: 1204 | Credits: )

Nice Aubrey!! It does feel awesome. I feel stupid for having gotten myself into this mess to begin with, but knowing there was a light at the end of the tunnel made it all worth-while!! Never again will I take out a PDL.

Sub: #2 posted on Fri, 11/20/2009 - 10:28

Unregistered


Yeeeee hawwwwwwww! Yay for you, Yippeeeeeeeeeeeeeee!!

Sub: #3 posted on Fri, 11/20/2009 - 10:47

Shazzers Shazzers
Moderators Cum Industry Expert
(Posts: 17345 | Credits: )

I know it must feel like a huge weight has been lifted off of you. I'm happy for you.

Sub: #4 posted on Sat, 11/21/2009 - 13:47

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(Posts: 185 | Credits: )

i love the last line.i bet you are absolutely crushed you won't be able to get scammed,er get another loan.i'm happy for you as well.

Sub: #5 posted on Sat, 11/21/2009 - 16:14

paulmergel paulmergel
Moderators Cum Industry Expert
(Posts: 15514 | Credits: )

:shock: My first payment to ACE CASH SERVICES is due to come out tonight. I tried to call them a few days ago to just pay it off...but their number only says, "Our offices are closed...please try again later!" Well, been trying "later" and "later"...and nothing. After reading everything everyone has said about them, I'm a bit worried. I'm going to make note of the email address provided above...just in case! Wish me luck guys!!!

Sub: #6 posted on Thu, 12/31/2009 - 13:16

Unregistered


Way to go. I'm glad there is light at the end of the PDL tunnel.

Sub: #7 posted on Thu, 12/31/2009 - 13:40

anita77 anita77

(Posts: 79 | Credits: )

that's great!! i love to hear when complaints are answered!

Sub: #8 posted on Sat, 02/06/2010 - 16:20

bea2ls bea2ls
Moderators
(Posts: 3840 | Credits: )

I was recently contacted from Ace Cash Services collections stating that I did not pay off a PDL with them from 2008. Just seems odd that they would wait 2 years to contact me. When I asked them about this, they confirmed my email address, which I have not changed in 6 years. They state they have been contacting me via email, but I honestly have never received an email? Any thoughts? I guess I can go back to my bank statements, but that will take time and they are stating the legal action is pending. Since I took the call last week, I am getting these annoying automated voicemail messages requesting that I set up payment plan online at finalcollections.acecashservices.com.

Sub: #9 posted on Thu, 03/25/2010 - 10:16

Unregistered


Quote:
Originally Posted by Anonymous
I was recently contacted from Ace Cash Services collections stating that I did not pay off a PDL with them from 2008. Just seems odd that they would wait 2 years to contact me. When I asked them about this, they confirmed my email address, which I have not changed in 6 years. They state they have been contacting me via email, but I honestly have never received an email? Any thoughts? I guess I can go back to my bank statements, but that will take time and they are stating the legal action is pending. Since I took the call last week, I am getting these annoying automated voicemail messages requesting that I set up payment plan online at finalcollections.acecashservices.com.


they can piss up a rope.never pay anybody especially an illegal lender without something other than an e-mail in writing.they are another false native american pdl,and are illegal.even if you owe them pay it on your terms not theirs.

Sub: #10 posted on Thu, 03/25/2010 - 11:09

paulmergel paulmergel
Moderators Cum Industry Expert
(Posts: 15514 | Credits: )

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