Got reply to the complaint filed against Ace Cash Services
Date: Fri, 11/20/2009 09:57
A few months ago I received some highly valuable advice from this forum...the post below is in response to a BBB complaint I filed against Ace Cash Services, an illegal PDL company. Thank you to everyone (especially Shazzers and the other mods) who helped me with this-you have saved me so many hassles and headaches,. and this is proof that this forum truly does work if you follow the advice of the people who have experience with this:
"To whom it may concern:
We are a 3rd party, her application was forwarded from the site he entered it on as they were unable to fund him, and we deposited the loan request into his account at his request. All the terms and conditions were available to the customer from point of application. These terms clearly described the procedure the customer needed to follow to pay the account in full at any time. Hee had our phone # from the account summaries emailed to him before EACH debit. The terms were also explained in an email dated 07/30/09.
As a courtesy only we have waived the remaining balance on this account. All terms and conditions were followed, so no refund is warranted on this account. He will be ineligible to do business with us in the future.
Thank you for your time and attention to this matter.
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