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Finally! A PIF from Impact Cash

Submitted by on Mon, 02/09/2009 - 14:39
Posts: 202330
Credits:
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Yeah! I finally got my PIF from Impact Cash! (see below)
With rollover/fees/interest, I had paid 457.20 for a $300 loan. No sooner did I receive the PIF, I receieved an email saying was approved for a new loan! LOL-yeah right.

Thank you for all the advise, one down four to go!!
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[size=3]Dear ******,

We are sorry to hear you have not been satisfied with your experience with Impact Cash USA. We have reviewed your account, and we will mark the account settled at what has been paid. Please let us know if you have any questions.

Thank you,

Emily
Account Services
Impact Cash USA
1-800-707-0102 ext. 8005
Monday-Friday, 8-5pm (MST)
[email]accountservices@impactpayments.com[/email]


*You must notify this office within 30 days after receiving the first notice if you dispute the validity of the debt or any portion thereof or the office will assume the debt is valid. This communication is from a debt collector. This is an attempt to collect a debt. Any information obtained will be used for that purpose.[/size]*


Hi JD,

After one of my $90 rollover fees was returned, I was contact by Impact to set up a repayment plan. I had made one payment on the plan when I found this site.

I will enter the string of emails below. Essential it is a letter that is posted all over this site and I just added a few details that I learned online from my AG office. I'm still working with some others but I was so relieved to get this repsonse today.

Start reading from the bottom, the last email I sent before getting the PIF was on Friday. I hope this helps...


Your company is requesting that by March 9 I will have paid $885 on a $350 principal loan. I have provided ample legal information to prove that the terms and payment arrangements are not legal and therefore not valid. I do intend on making any more payments with Impact Cash due to the fact that, to date I have already paid beyond the legal limits of this loan.

I am forced to proceed with formal complaints with the Illinois AG office and FTC. I have already submitted this complaint with the Better Business Bureau.


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From: Nicole Hepworth
To:
Sent: Friday, February 6, 2009 11:48:15 AM
Subject: RE: Impact

No problem, once your last payment goes through on 3/9/09 then your account will be totally cleared.
Thank you

Nicole
(800) 707-0102 ext. 4638
Impact Cash
[email]rep4638@impactpayments.com[/email]
-------- Original Message --------
Subject: Re: Impact
Date: Fri, February 06, 2009 10:25 am
To: Nicole Hepworth


Thank you for your assistance, Nicole. Can you also confirm the status of the account, that it is PIF?


--------------------------------------------------------------------------------
From: Nicole Hepworth
Sent: Friday, February 6, 2009 10:14:44 AM
Subject: RE: Impact


Ya you shouldn't be receiving calls anymore I'm going to temporarily out your the phone number for your work place and if you receive any emails or anything like that after I send this let me know.

Thank you

Nicole
(800) 707-0102 ext. 4638
Impact Cash
[email]rep4638@impactpayments.com[/email]

-------- Original Message --------
Subject: Re: Impact
Date: Fri, February 06, 2009 9:09 am
To: Nicole Hepworth

Nicole,

Payment arrangements were made after I had received an excessive number of phone calls and emails from multiple representatives of Impact Cash. On average I received two calls and two emails daily. After the continued harrassment at the workplace, I took the initiative to learn what rights I have as a consumer.

The state of Illinois does have laws and regulations regarding payday loans. This information can be found in the Illinois State Constitution. Article 2, sec.2-5 of the Payday Loan Reform Act states "No lender may charge more than $15.50 per $100 loaned on any payday loan over the term of the loan."

The Illinois' Attorney General's Office and FTC also support this information regarding payday loans and collection practices.

Again, I am requesting that my account be settled with the ammount that has been paid thus far as it is beyond the amount that is actually legally owed.

Thank you,

-------------------------------------------------------------------------------
From: Nicole Hepworth
To:
Sent: Friday, February 6, 2009 8:34:48 AM
Subject: RE: Impact


I have blocked the following number ###-###-#### we are an online loan company we also don't check our customers credit. Your state currently does not have any laws about payday loans. I'm however going to assist you as best as I can. Because you agreed to the following payment arrangements on 1/13/09:
2/09 , 2/23, 3/9 for $142.5

-------- Original Message --------
Subject: Re: Impact
From:
Date: Thu, February 05, 2009 2:49 pm
To: Nicole Hepworth


Hi Nicole,

I am hoping you can assist with getting some matters settled with Impact Cash.

I have been receiving 4-5 calls a week for months now at my place of employment. Sometimes the caller ask for me and other times they ask for a gentlemen name Jose. I've asked on each call that my number be removed but yet the calls continue. These calls have now put my job in jeopordy and must stop.

Also, it is my understanding that I have paid $457.50 on a $350 loan yet still have an outstanding balance. Under state law, pay day loans are subject to a maximum of $15.50 in interest/fees per $100. With my calculations, the maximum amount due for a $350 loan should be $404.25.

Will you please advise as to the remaining principal balance Impact Cash claims is due. After my research, it seems as though my account should be paid in full and all communications between the company and myself should cease.

Sincerely,


Submitted by on Mon, 02/09/2009 - 14:52

( Posts: 202330 | Credits: )