Free File Tax Websites
Date: Sat, 05/08/2010 - 07:16
I learned a valuable lesson this year while filing taxes. Not ALL free file sites listed on the irs.gov website are reliable! The website I used this year was FREE 1040 TAX RETURN.COM INC / aka do your taxes . net.
There is no customer service telephone number where you can actually ask questions if needed, no Admin name, no email address, etc. Only an area to type questions.
After asking questions, it takes days and days to receive a repsonse and the replies are generic.
There website server was down for days at one point and they seldom update their site. My oh my the list goes on and on.
The fee they charge to e-file your state taxes is $39.00 bucks!
I filed a complaint with the BBB and have also made it known at various other relevant websites about their poor services.
Anyone else had any bad experiences with free file websites?
There is no customer service telephone number where you can actually ask questions if needed, no Admin name, no email address, etc. Only an area to type questions.
After asking questions, it takes days and days to receive a repsonse and the replies are generic.
There website server was down for days at one point and they seldom update their site. My oh my the list goes on and on.
The fee they charge to e-file your state taxes is $39.00 bucks!
I filed a complaint with the BBB and have also made it known at various other relevant websites about their poor services.
Anyone else had any bad experiences with free file websites?
Thanks for the information, Shazzers. IMO this thread has the
Thanks for the information, Shazzers.
IMO this thread has the quality to become an useful resource of sites that to be used (or not) for filing tax online.
