I have been receiving calls at my home number for over six (6) months now. Each time they leave a message for an "unpronoucable" name. It sounds as if it might me Hindi (Indian)?
Each time I have received this message I have contacted the caller and informed them that they must have a wrong telephone number. They have promised to remove my number on at least five occassions.
I received another call today. I contacted the company and spoke with a customer rep who gave his name as "Robin". He was rude and condesending and told me that my number could not be removed, then said it was not in the system, then said that he removed it. I asked to speak to a manager. "Robin" after much arguing told me that their managers had better things to do than to talk to me. He did forward me to a female who gave her name as "Nikki", she was little better and stated that she would remove the number but did not want to hear anything else. She also told me tha the call was being recorded (?) and hung up. I feel that this company is harassing me for a debt owed by someone not living here now or at least not with this telephone number in the past 1.5 years. I have asked several times that they correct the problem and have met with ill treatment and no action. I have been able to determine that this company is listed as a collection agency in California, Texas, Florida and Ohio. Again these calls are misdirected and the cognizant parties appear to be unwilling to take corrective action on this matter. If the BBB is unable to assist please direct me to what agency might best be able to assist.
By signing up a debt counseling session, your provided details (Name, Email ID and Phone No.) will be forwarded to the company advertising on the DebtCC. However, you have no obligation to use their services.
Some creditors and collection agencies refuse to lower the payoff amount, interest rate, and fees owed by the consumer.
Creditors/collection agencies can make collection calls and file lawsuits against the consumers represented by the debt relief companies.
Debt relief services may have a negative impact on the consumer's creditworthiness and his overall debt amount may increase due to the accumulation of extra fees.
The amount which the consumer saves with the use of debt relief services can be regarded as taxable income.