West asset management collection agency - are they collecting student loans?

I moved and didnt get a medical bill several years ago, since then I have paid west twice in the last couple of years. I saw a copy of my credit report the other day it shows the debt still in collection any advice. (this is the only adverse thing on my credit report)
thanks

write a letter of dispute to the credit bureau, let them investigate.

I just got a call from west access managment saying i am a contact # for a person i know and they want me to find him. who are these people (WAM)

West is a junk debt buyer/collector. From what I understand they sometimes have trouble following the law. Just tell them that you don't know anything about this person, and not to call you again. If they call again after that, send a cease communications letter to them (registered return reciept). If they call again after getting the letter, sue them.

I will admit some places dont work i collect on medical only and just so you guys know in texas you do have to state if the call in recorded. i live in texas there are a lot of things i want to help people with but i wont help scum dbtrs

They called threatening me to pay immediately. If I didn't pay immediately, they would report me to the credit bureau as "refusing to pay." They wouldn't let me call back, This is for a phone service that wasn't working and that we did not use. WE even called AT&T and told them that we didn't have service, and they said to wait until we got a final bill. After we got the final bill, west asset management calls with threatening calls. We were able to call AT&T and get it resolved, but Asset management said we HAD TO PAY THEM NOW, and get our money back later from AT&T. Did not appreciate her threats and her attitude. Never received a threatening call like this before and have excellent credit.

They are a West corp. Here is the scumbag who is the man. Send your ITS here.

David C. Mussman
Executive Vice President, General Counsel and Secretary
11808 Miracle Hills Drive
Omaha, Nebraska 68154

Telephone: (402) 963-1200

~Don't fear me, fear the consequences.~

I had an outstanding balance on a car loan with company "XYZ" for roughly $2,000 in penalties, which I disputed and refused to pay for almost a year (after having finished all monthly payments). A year ago, I was in fix-my-credit-report mode - and decided to address this balance. Unfortunately, "XYZ" outsourced the account to West Ass-hat Mgmt and said I could only deal with them. Long story short: Last November (a YEAR ago), West extended a settlement offer of basically 50% of the overall balance. I accepted, sent them a check, got my "settled in full" letter from West, and then went on to get my title released from XYZ (which I received in the mail shortly thereafter). I THOUGHT that was the end of the story... until today, when I checked my Equifax report and noticed that I have a line item from XYZ that shows the account as OPEN, with a past due balance of $30 bucks, and a last payment made date of 5/2007. Um, I haven't made any payments to XYZ in 2 years... I became hot under the collar and called XYZ about it... got a manager on the phone and she said something to the effect of "West Asset Mgmt has seemed to have missed a payment on this account" or something to that effect.... I went a little ballistic, saying that I had proof that both West AND XYZ both have confirmed this account to be settled and closed a year ago. She then said that she would contact West and see what has happened (but it was already past close of business on the east coast, so this will have to wait til Monday). But my question is..... does this sound like grounds for a lawsuit, either against West or XYZ??? I am livid to think that 1.) West failed to totally confirm the account as closed and settled to XYZ, 2.) XYZ failed to report this as settled and closed to the credit bureaus and/or 3.) this line item has been reported as delinquent, affecting my credit even more, even though I settled this damned debt one year ago!

In advance of my call with either the XYZ manager or a manager over at West on Monday, anyone have any thoughts?? *sigh*

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Man...laughable and have no education on the fdcpa. Call ME with your tactics and I will send you packing. Consider this..a individual can be litigated under the FDCPA as well as your azzhat company.

Call me at dinner..I will tell you it is inconvienient and hang up. Call me back and I will gladly accept the $1000.00 + attorney fees and I ain't cheap!

~Don't fear me, fear the consequences~

You've got the right idea debtonator.

Ok Ok i have been doing collections for 7 years I have also been on the recieveing end of it as well. My thought on West and the DOE is this. The reason it is there is by no fault other than the loan holder it goes through about 15 stages before it even hits there office. So there is plenty of time to defer and rehab it. When it hits a collection agency then you MUST work with them. Not all CAs are mean and nasty unless provoked. Work with them and they will work with you. To all those who are bitter and nasty twords CAs, we know as CAs this is not the only debt you have nor will you ever have so step it up and be a man or woman about it be honest and just see what they have to offer you never know it may suprise you.

Collector12, on this forum we advocate paying what is owed. If a person generates a debt they should pay it, however that does not mean that the person should be victimized by a agency that steps out of the boundaries of federal law in their collection practices.

I realize that there are agencies out there that abide by federal and state statutes, conducting a fair and honest business in receivables management however there are also companies out there that bend or even trample over those laws and the rights of the consumer. My ex had a collection agency rep call her 71 times in one day, utilizing a rather wide array of vulgarities. I have been with friends when a collection agency called them for a deb that was not even their, threatening to send them to jail, telling them they are worthless deadbeats (remember, the debt was not theirs, the rep was looking for someone that does not live there nor have they ever to the best of our knowledge) even telling her that her children would be taken away until she could pay the debt.

Unfortunately in todays industry people encounter more of the latter than the former which is making a very bad name for your profession.

Look at it this way (this is kind of a weird scenario but I think it makes the point) Let's say that every man on earth started wearing white neckties, a few months later a guy wearing a blue necktie comes up to you and punches you in the gut and knees you in the head. A rather disturbing assault, a few days later another person wearing a blue tie does the same thing, this persist for several days.

Then you go back to seeing nothing but white ties. From that point on if you see a person wearing a blue tie would you not be worried thinking "this guy is going to try to beat me up"?

I found you guys on a quick google search of this god awful company. I owe them $1200 and some change for a medical bill, I don't dispute what I owe and set up a $25 a month payment plan. So I am making payments each month always on time. Then yesterday I get notice that they put a negative mark on my credit report. I lost my marbles on that one. Called and got no-where, basically the "we can do what we want you owe us $" deal. So after complaining I get another notice today that they have pulled a credit report on me. Now im really getting mad because they are dropping my credit score. I call again and get told "well you complained so we pulled a report to verify your credit status" and "well I see you have a credit card pay us $625 and it will be paid off". I ask if they will mark my credit as a charge off for the remaining balance I didn't pay. The lady tells me no, I ask for it in writing and she tells me they don't do that. I ask to talk to her supervisor and she tells me she won't bother her with my problems. They have already messed up my credit enough, I don't need them adding more too it.

I'm a broke college student, trying to get by. I just don't know what my options are as far as dealing with them. Can anyone point me in the right direction?

Don't agree to any settlements unless you have it in writing. Stand your ground on this one. Also if possible you should send payment on something that does not have your bank account information.

I am too late on that one, I signed up to do automatic payments with them, figuring it would get them off my back a bit. I am dealing with another company, Capital Recovery and they are angels compared to this company,

west asset management is linked to the notorious J. Frederick Hanna & Associates firm out of Atlanta. If you go to Bud Hibbs' website, you will read that it is run by Frederick's brother Fred, and his son Tye.

Talk about "Bad Seeds".... :evil:

Yeah, I've had calls from Frederick Hannah, I informed him none of his attorneys were licensed to practice law in my state and he said so? I guess he didn't know that collecting a debt while using an attorney's or law firm's name or sending communication of the same nature constitutes the practice of law. At least it does in my state per WV Chapter 46A-2-123

:?: What is the website for West Management? Do they even have one? Also, does this debt collector have a location in Marietta, GA?

west asset management
2 Ravina Drive, #1750
Atlanta, Georgia 30308

Phone: 888-211-7488
866-252-9271
Fax: 770-618-2233

The character limit is 1500

[color=Red]****Adult term removed - Jason[/color]

west as ive seen has better programs and such then the doe, also i have seen the diffrence in the experiance is between the offices, ive noticed the best people have come from ny while the others at times dont even seem to know what they are doing!

o and also, ny state law says if you dont tell the collector that u are recording the call right at the start of the call, then ur recording is null and void, u have to go by the law of the state of the collector, not the debtor

No. That is incorrect. It goes by either state laws. I am in Texas and that is a one party state. I talk to someone in NY and record the call without telling them. I am perfectly legal in doing so and here is proof: I just did this and used the recording in court, the judge allowed it just fine. Not once did I ever tell the CA I was recording the call.

i just got a new phone number and the person that had it before must owe this company. i keep getting calls for them. i have even told this company they have the wrong number and they continue to call

i just got a new phone number and the person that had it before must owe this company. i keep getting calls for them. i have even told this company they have the wrong number and they continue to call

If it is not yours then I would suggest sending a written request to cease communication with you, send it certified mail, return receipt requested.

Well I just found 2 charges for them from a hosipital I never been to and no got the equifax working on it.

Send them a debt validation letter and inform them that you have never been seen at that hospital and you would like to see all the documentation since you fear it might be a case of identity theft and you would like to take care of this right away.

one lady asked me if I really wanted to damage my credit report over a $65 dollar debt I know is not valid...and persisted to argue with me!

Scam artists. Get a job with someone you can have pride working for. Is this really the way you want to make your living?!?

west doesnt buy their debts..

Another location:
7171 Mercy Rd
Omaha NE 68106
402-391-5285
800-677-2741

I understand everything you guys are talking about. My wife and I have been trying to pay with west asset managment for months now to get them off of our credit. Everytime we call they give us a different amount. One person offers to settle while another says it is more than the balance on our credit report. All we tell them is to send us a statement in writing with an amount on there and we will pay. They never send it and when we call they give a different amount and say we must pay and then they will send a statement. We tell them the fact that they keep changing is all the more reason we want something in writing. They will not send us a statement. I don't want to pay them at all, but we are cleaning up our credit to get a house and need proof of the payment to get it off of her credit.

They told me the same thing and were as rude as rude can be..."according to your income, you can pay off the balance with your next pay check" and I was like "what about all my other bills" and the girl on the phone said "too bad, you should have paid this before" and I asked to speak to her manager and she wouldn't put him on the line. I ended up telling her I wanted to only speak to her manager and was refusing to have any other communication with her and if they wanted my money she had best put the manager on the phone. I told him how rude she was and he was like, "oh, too bad". So, I worked out payment arrangements with them, and now they are calling again!! And, I'm paying the student loan!! These people are ruthless. I called the original debt owner and he basically said, "too bad, so sad, West Asset owns it now". I don't mind paying my bills, but the rudeness and uncooperation and attitude with these guys are unbelievable.

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actually your wrong the address is 7171 mercy road omaha ne 68108 i work there

Thanks for the intel!

I contacted Tulane Medical who refused a 50% debt reduction in payments.They actually re-routed my call to West Assest, and they asked me a series of stupid questions like:" how much do people in my area currently make?" I was like what does this have to do with my debt? They hung up on me several times, but I just keep on calling back. I just want a settlement letter from them and they can have the $250 that I am willing to pay on several bills, all at least 6 years old.They refused to send a letter, and refuse to settle. I think I am just going to dispute the rest of it, after all its old medical bills, and I dont have the $500 they claim I owe.

They dont buy teh debt the collect ur debt and if u think bout it ... If u acutlly paid ur debt and ddnt want to be free loaders !!!!!!! Thy wldnt cont to call u bout ur debt tht normally goes unpaid for 2-5 yrs

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I am being harrassed too--they called my boss.

They called your boss...more information would help. What did they say? If they simply left a message that is hardly harrassment. If they disclosed the debt to your boss, well that would be a violation.

yes they escalated to my boss stating it is a personal matter that I need to address.....actually called her emergency cell contact

I am sending cease to communicate letters today. On GMA they had a lawyer who stated this would stop the harrassment calls and call communication should be via mailings.

Read the FDCPA. A cease and desist is total, not partial.....there is no option for mail only. You can request it but they are under obligation to comply. Most agencies will close and return the account to the creditor and it will go to another agency....the cycle will start all over again. Or it will go to an attorney.

I hope you have a nice day! Very good article, well written and very thought out. I am looking forward to reading more of your posts in the future.