info on ICS Financial
Date: Tue, 01/02/2007 - 08:56
Hey Smunn0414 I got same letter and researched it on internet and this is what i found from the better business Bureau regarding ICS Financial in OK:
[quote]BBB Reliability Report
The Better Business Bureau?
Serving Central Oklahoma, Inc.
17 South Dewey
Oklahoma City, OK 73102-2400
(405) 239-6081
data.oklahomacity.bbb.org
I C S Financial Group (ICS.FINANCIAL.GROUP)
11700 SE 149th St. Oklahoma City OK 73165
Oklahoma City, OK 73165
Telephone: (405) 616-1111
The BBB reports on members and non-members. If a company is a member of the BBB, it is stated in this report
BBB Definition:
report - A summary of activity reflected in a company's BBB file. Includes basic business background, BBB membership information, and Bureau complaint activity over the previous three years. Also reports may include any known government actions, advertising issues or other information that results from activity conducted by the BBB.
.
Principal: Steven Anthony [mgr]
File Open Date: April 2006
BBB Membership: This company is not a member.
Customer Experience
Based on BBB files, this company has an unsatisfactory record
BBB Definition:
unsatisfactory record - A company has an "unsatisfactory business performance record" with the Bureau is based on the experiences reflected in BBB files. This file condition results when the company has failed to resolve or respond to complaints, repeatedly failed to respond or resolve issues in a timely manner, failed to resolve the underlying issues for a pattern
BBB Definition:
pattern - More than 2 complaints involving the same allegations usually within 12 months that are significant in relation to the company's size and volume of business.
of complaints, failed to honor their commitment to mediate or arbitrate disputes or honor mediated agreements or arbitrated decisions, failed to substantiate, modify or discontinue false advertising claims that are challenged by the BBB, or failed to discontinue unauthorized use of the BBB name and logo, a Federally protected trademark.
with the Bureau due to failure to respond to a complaint. However the business has resolved
BBB Definition:
resolved - The company resolved the complaint issues.
most complaints presented to the bureau.
According to inquirers and complainants, the firm contacts consumers stating that the consumer has been pre-approved for a loan from an indisclosed source, and that, for a fee of generally about $75, the firm will put the consumer in touch with funds available to them. The Bureau generally cautions consumers against paying an advance fee to receive a loan. "Advance Fee" Loans are widely illegal. No consumer should pay unrecognized fees in advance of receiving a loan or any service. Some fees, such as those that might be charged for assessment of the value of a property used to secure a loan, may be charged prior to the closing of a loan, but such fees are clearly disclosed and explained. Many times, such offers of loans are simply a means of connecting consumers with known loan companies (many of whom might already be known to the consumer and might be nationally-advertising companies) and the advance fee is simply paid to the contacting party as a means of collecting a fee for services. In point of fact, there may be no actual connection between the sender of post cards, e-mails or other notices and a particular lending institution. In this case, the Bureau has confirmed the registration of the company as a loan broker with the State Banking Commission. It should be noted, however, that loan brokers do not typically supply loans, but make introductions and participate in arrangements between loan companies and the public.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
The Bureau processed a total of 30 complaints about this company in the last 36 months, our standard reporting period. Of the total of 30 complaints closed in 36 months, 30 were closed in the last year.
Advertising Issues
BBB Definition:
Advertising Issues - Claims alleging print or electronic media advertised claims or practices misrepresent the service or product offer.
Resolved
BBB Definition:
Resolved - The company resolved the complaint issues.
1 - Company resolved the complaint issues. The consumer acknowledged acceptance to the BBB.
No Response
BBB Definition:
No Response - The company failed to respond to the complaint.
1 - Company failed to respond to the BBB to resolve or address the complaint issues.
Contract Issues
BBB Definition:
Contract Issues - Claim of alleged failure to honor contract or agreement, work performed without authorization, or invalid contract.
Resolved
BBB Definition:
Resolved - The company resolved the complaint issues.
1 - Company addressed the complaint issues. The consumer failed to acknowledge acceptance to the BBB.
Billing or Collection Issues
BBB Definition:
Billing or Collection Issues - Claim alleging billing errors, unauthorized charges, or questionable collection practices.
Resolved
BBB Definition:
Resolved - The company resolved the complaint issues.
1 - Company resolved the complaint issues. The consumer acknowledged acceptance to the BBB.
Service Issues
BBB Definition:
Service Issues - Claims of alleged delay in completing service, failure to provide promised service, inferior quality of provided service, or damaged merchandise as a result of delivery service.
Resolved
BBB Definition:
Resolved - The company resolved the complaint issues.
1 - Company resolved the complaint issues. The consumer acknowledged acceptance to the BBB.
1 - Company addressed the complaint issues. The consumer failed to acknowledge acceptance to the BBB.
Customer Service Issues
BBB Definition:
Service Issues - Claims of alleged delay in completing service, failure to provide promised service, inferior quality of provided service, or damaged merchandise as a result of delivery service.
BBB Definition:
Customer Service Issues - Claims alleging unsatisfactory customer service, including personnel's failure to provide assistance in a timely manner, failure to address or respond to customer dissatisfaction, unavailability for customer support, and/or inappropriate behavior or attitude exhibited by company staff.
Resolved
BBB Definition:
Resolved - The company resolved the complaint issues.
1 - Company resolved the complaint issues. The consumer acknowledged acceptance to the BBB.
1 - Company addressed the complaint issues. The consumer failed to acknowledge acceptance to the BBB.
Guarantee or Warranty Issues
BBB Definition:
Guarantee or Warranty Issues - Claims alleging failure to honor the terms regarding guarantees or warranties.
Resolved
BBB Definition:
Resolved - The company resolved the complaint issues.
2 - Company addressed the complaint issues. The consumer failed to acknowledge acceptance to the BBB.
Unresolved
BBB Definition:
Unresolved - The company failed to resolve the complaint issues.
1 - Company failed to resolve the complaint issues through the BBB voluntary and self-regulatory process.
Refund or Exchange Issues
BBB Definition:
Refund or Exchange Issues - Claim of alleged failure to honor company policy or verbal commitment to provide refunds, exchanges, or credit for products or services.
Resolved
BBB Definition:
Resolved - The company resolved the complaint issues.
8 - Company resolved the complaint issues. The consumer acknowledged acceptance to the BBB.
11 - Company addressed the complaint issues. The consumer failed to acknowledge acceptance to the BBB[/quote]
[quote]BBB Reliability Report
The Better Business Bureau?
Serving Central Oklahoma, Inc.
17 South Dewey
Oklahoma City, OK 73102-2400
(405) 239-6081
data.oklahomacity.bbb.org
I C S Financial Group (ICS.FINANCIAL.GROUP)
11700 SE 149th St. Oklahoma City OK 73165
Oklahoma City, OK 73165
Telephone: (405) 616-1111
The BBB reports on members and non-members. If a company is a member of the BBB, it is stated in this report
BBB Definition:
report - A summary of activity reflected in a company's BBB file. Includes basic business background, BBB membership information, and Bureau complaint activity over the previous three years. Also reports may include any known government actions, advertising issues or other information that results from activity conducted by the BBB.
.
Principal: Steven Anthony [mgr]
File Open Date: April 2006
BBB Membership: This company is not a member.
Customer Experience
Based on BBB files, this company has an unsatisfactory record
BBB Definition:
unsatisfactory record - A company has an "unsatisfactory business performance record" with the Bureau is based on the experiences reflected in BBB files. This file condition results when the company has failed to resolve or respond to complaints, repeatedly failed to respond or resolve issues in a timely manner, failed to resolve the underlying issues for a pattern
BBB Definition:
pattern - More than 2 complaints involving the same allegations usually within 12 months that are significant in relation to the company's size and volume of business.
of complaints, failed to honor their commitment to mediate or arbitrate disputes or honor mediated agreements or arbitrated decisions, failed to substantiate, modify or discontinue false advertising claims that are challenged by the BBB, or failed to discontinue unauthorized use of the BBB name and logo, a Federally protected trademark.
with the Bureau due to failure to respond to a complaint. However the business has resolved
BBB Definition:
resolved - The company resolved the complaint issues.
most complaints presented to the bureau.
According to inquirers and complainants, the firm contacts consumers stating that the consumer has been pre-approved for a loan from an indisclosed source, and that, for a fee of generally about $75, the firm will put the consumer in touch with funds available to them. The Bureau generally cautions consumers against paying an advance fee to receive a loan. "Advance Fee" Loans are widely illegal. No consumer should pay unrecognized fees in advance of receiving a loan or any service. Some fees, such as those that might be charged for assessment of the value of a property used to secure a loan, may be charged prior to the closing of a loan, but such fees are clearly disclosed and explained. Many times, such offers of loans are simply a means of connecting consumers with known loan companies (many of whom might already be known to the consumer and might be nationally-advertising companies) and the advance fee is simply paid to the contacting party as a means of collecting a fee for services. In point of fact, there may be no actual connection between the sender of post cards, e-mails or other notices and a particular lending institution. In this case, the Bureau has confirmed the registration of the company as a loan broker with the State Banking Commission. It should be noted, however, that loan brokers do not typically supply loans, but make introductions and participate in arrangements between loan companies and the public.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
The Bureau processed a total of 30 complaints about this company in the last 36 months, our standard reporting period. Of the total of 30 complaints closed in 36 months, 30 were closed in the last year.
Advertising Issues
BBB Definition:
Advertising Issues - Claims alleging print or electronic media advertised claims or practices misrepresent the service or product offer.
Resolved
BBB Definition:
Resolved - The company resolved the complaint issues.
1 - Company resolved the complaint issues. The consumer acknowledged acceptance to the BBB.
No Response
BBB Definition:
No Response - The company failed to respond to the complaint.
1 - Company failed to respond to the BBB to resolve or address the complaint issues.
Contract Issues
BBB Definition:
Contract Issues - Claim of alleged failure to honor contract or agreement, work performed without authorization, or invalid contract.
Resolved
BBB Definition:
Resolved - The company resolved the complaint issues.
1 - Company addressed the complaint issues. The consumer failed to acknowledge acceptance to the BBB.
Billing or Collection Issues
BBB Definition:
Billing or Collection Issues - Claim alleging billing errors, unauthorized charges, or questionable collection practices.
Resolved
BBB Definition:
Resolved - The company resolved the complaint issues.
1 - Company resolved the complaint issues. The consumer acknowledged acceptance to the BBB.
Service Issues
BBB Definition:
Service Issues - Claims of alleged delay in completing service, failure to provide promised service, inferior quality of provided service, or damaged merchandise as a result of delivery service.
Resolved
BBB Definition:
Resolved - The company resolved the complaint issues.
1 - Company resolved the complaint issues. The consumer acknowledged acceptance to the BBB.
1 - Company addressed the complaint issues. The consumer failed to acknowledge acceptance to the BBB.
Customer Service Issues
BBB Definition:
Service Issues - Claims of alleged delay in completing service, failure to provide promised service, inferior quality of provided service, or damaged merchandise as a result of delivery service.
BBB Definition:
Customer Service Issues - Claims alleging unsatisfactory customer service, including personnel's failure to provide assistance in a timely manner, failure to address or respond to customer dissatisfaction, unavailability for customer support, and/or inappropriate behavior or attitude exhibited by company staff.
Resolved
BBB Definition:
Resolved - The company resolved the complaint issues.
1 - Company resolved the complaint issues. The consumer acknowledged acceptance to the BBB.
1 - Company addressed the complaint issues. The consumer failed to acknowledge acceptance to the BBB.
Guarantee or Warranty Issues
BBB Definition:
Guarantee or Warranty Issues - Claims alleging failure to honor the terms regarding guarantees or warranties.
Resolved
BBB Definition:
Resolved - The company resolved the complaint issues.
2 - Company addressed the complaint issues. The consumer failed to acknowledge acceptance to the BBB.
Unresolved
BBB Definition:
Unresolved - The company failed to resolve the complaint issues.
1 - Company failed to resolve the complaint issues through the BBB voluntary and self-regulatory process.
Refund or Exchange Issues
BBB Definition:
Refund or Exchange Issues - Claim of alleged failure to honor company policy or verbal commitment to provide refunds, exchanges, or credit for products or services.
Resolved
BBB Definition:
Resolved - The company resolved the complaint issues.
8 - Company resolved the complaint issues. The consumer acknowledged acceptance to the BBB.
11 - Company addressed the complaint issues. The consumer failed to acknowledge acceptance to the BBB[/quote]
Rene, thank you for the post. This info will come in handy. Ha
Rene, thank you for the post. This info will come in handy. Have you thought about registering? You could be a valuable asset to this forum.
Stay away from ICS. There are loads of complaints against this c
Stay away from ICS. There are loads of complaints against this company. People have put their experiences here. Go through this link thoroughly. You'll know more.
http://www.debtconsolidationcare.com/forums/about8771.html
This is wrong
Hi this is timothy I already sent the fee ina nd i'm trying to contact the office and no one is ansewring the phone.. this better not be a fake company i am looking forward to this loan... we need a car.. coperate with me.
Ics
I received my application and I sent in the fee and now I am trying to get a hold of them. I really need this loan my husband just got hurt at work and is out of work I hope I am not getting scammed
scammed
I too, sent in my 75.00. I received a voicemail from Steve, supposedly the GM, stating that my loan would be guaranteed. He also went on to give me all of my rates and terms. I received the info from "universal Financial" which now says no guarantees and requests 55.00. After reading this, I returned my money order and have called Steve to request a refund of my 75.00. Has anybody else had this experience? Have they gotten a refund?