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URS Collection Agency - Can they be trusted?

Date: Fri, 01/05/2007 - 07:09

Submitted by dduvall
on Fri, 01/05/2007 - 07:09

Posts: 69 Credits: [Donate]

Total Replies: 31


united recovery systems - can they be trusted.Has anybody dealt with them and felt like they could be trusted - they have changed the amount of the settlement twice and now they are calling me day and night - HSBC will not talk to me - they say call the collection agency - I am wondering if HSBC will take my bill back and let me paya them - this is Orchard - wish I have never laid eyes on these people


I need to know if they will negotiate with me on my credit card debt - anybody had any luck?


lrhall41

Submitted by dduvall on Fri, 01/05/2007 - 08:13

( Posts: 69 | Credits: )


Did you take the settlement offer in writing from the collection agency? If you have it, dispute their debit because it can be a case of breach of contract. Go to your bank and explain this problem. They will verify with the collection company because the collector did unauthorized debits in your account. If your dispute is found correct, you will have the money back into your account.


lrhall41

Submitted by Steg on Fri, 01/05/2007 - 13:57

( Posts: 390 | Credits: )


Quote:

Did you take the settlement offer in writing from the collection agency? If you have it, dispute their debit because it can be a case of breach of contract. Go to your bank and explain this problem. They will verify with the collection company because the collector did unauthorized debits in your account. If your dispute is found correct, you will have the money back into your account.


That's correct - if you have it in writing then they have breached the terms of the agreement.

I've dealt with them before. Like all CA's, they wanted payment made in the form of an ACH. I absolutely refuse to allow any CA access to a bank account. I mailed a money order via certified check every month and didn't have any problems with them. They sold my debt to RAB and I've continued to pay monthly by mail.


lrhall41

Submitted by fjv4 on Mon, 01/08/2007 - 14:01

( Posts: 62 | Credits: )


Duvalle- a couple of questions on your hsbc acc-i used to work at urs and is a reputable company for sure- they have several divisions of hsbc accs pre-legal and pre-chargeoff accs --the best thing i can think of is if your acc is not charged off then the reason your settlement is changing is because they have a certain percentage they can allow to settle its possible hsbc is still charging you late fees and intres if so thats why the settlment is changing--(if you owed 100.00 and they can settle for 50% its 50.00, if hsbc adds 100.00 of intrest and fees your new bal is 200.00 and 50% is 100.00)if the acc is charged off the intrest is still acruing on your acc making your set go up. If you want a low price you need to set when they offer it to you////also to the responce you got if you had a settlement letter sent to you check the due date you only have till a certain time to get the money in or the settlement is null and void


Mishele---urs does not have purchase papers hsbc is cashing your checks because the account still belongs to hsbc, you want to be carefull because even though you are making pmts to hsbc they have placed it in collections because your payment are not sufficient enough to cease any collection activity on the acc. I would call urs if i were you and discuss arangement with them that is why hsbc has placed the account their to give you an oppertunity to pay the acc.


lrhall41

Submitted by luhoe23 on Thu, 01/18/2007 - 22:36

( Posts: 5 | Credits: )


Good luck with these people. We tried to settle our account that has 6 months past due. We had 1/2 the total amount that was owed. They were not willing to work with us. They wanted 80% right off so we thought they would work with us. Not true at all. My husband called 4 times in a 2 week period and talked to 4 different people, we logged down all calls. None of them showed that we had tried to call before and had no record of us trying to negotiate. During this time i was also getting harassing messages on my answering machine from HSBC saying that i was avoiding them and not returning their calls. What?? We were calling every few days. So we decided to turn this account over to our debt settlement place too. Seems we were unable to work anything out. So starting last week the collection agency that it was turned over to has been calling my supervisor at work, which i asked them not to call my work number and somehow got our cell phone number and have been calling it too. Leaving messages about how they want to work something out. We tried repeatedly to work something out and hit a brick wall so we gave up. I am keeping a record of all calls and times and dates incase i need them. If one of us does answer and politely tell them we have turned it over to a debt settlement place and hang up then they just call right back 2-3 more times. I feel that is harrassing. And in the beginning when we realised we were not going to be able to make the payments a rep from HSBC told us to go with a consolidation/settlement place that the company recomends it. So WTF????? Just my luck i again drew an aggressive collections person.


lrhall41

Submitted by on Wed, 08/13/2008 - 10:34

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Send them a limited cease comm letter mack. Give them the name and number of your dmp and state that they are only allowed to contact you via that number. Then invest in a tape recorder and start recording the calls as you state the date and that they are violating your request to cease and desit communication.


lrhall41

Submitted by DOLLARSandSINCE on Wed, 08/13/2008 - 11:43

( Posts: 1078 | Credits: )


thanks, i've just gotten their address and have a letter ready to go certified mail this afternoon. The calls to the house didn't bother me, but the calls to work do. And now that school is starting my mom will be at my house every day getting the kids ready for school. I sure don't want her to get the calls. It seems that if we answer they will keep calling after we hang up. I don't want my mom to find out. We are thinking of changin our number too.


lrhall41

Submitted by on Thu, 08/14/2008 - 07:34

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I kept receiving calls at work and on my cell from this company. I stopped answering and when they called my work number it came up on caller ID so I answered and stated that I no longer worked at the company. Somehow they have gotten the name of my 4 year old. They left a message on my
parents answering machine (they live in a different city) and stated he had a debt that they were trying to collect. How can they do this and how could they get my kids name?


lrhall41

Submitted by on Thu, 04/30/2009 - 05:39

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I'm trying to deal with them too & they are jerks! My soon to be ex had an American Express card that was turned over to URS due to his incarceration on Federal Charges; I was only an authorized user & AMEX told me I wasn't responsible for his debt. Now URS is calling me over & over at home (which I don't answer) telling me I'm responsible - I was a "supplemental card holder" and I need to set up payments, etc. The only time I spoke with someone, he hung up from one call and called right back. I've sent the validation letter and waiting on response. Folks tell me if I didn't sign original contract & I'm only authorized user - I'm not responsible for this debt - are they correct? I don't want to get sued or garnished!


lrhall41

Submitted by on Thu, 04/30/2009 - 22:47

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okay people let me straight up with you i work for urs currently and frankly if you want to settle how is that far you run up a debt and then you are charged interest like you agreed to by using the card and then you only wanna give them part of what you owe really how is that fair and just because you talked to a bad rep or two dont hate the company....ask for a supervisor its not that hard most of the reps that i work with do our best to work with people but at the same time there are certain things that we have to follow by out contract with our clients and yes we will do what it takes to find a phone number thats our job to find telephone numbers really you shouldnt be suprised if your hiding from the money your creditors


lrhall41

Submitted by on Mon, 08/17/2009 - 21:03

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nice post.great usage,and grammar.you work from the posts a complete bottomfeeder.bottom line.


lrhall41

Submitted by paulmergel on Tue, 08/18/2009 - 06:32

( Posts: 15514 | Credits: )


paul it is the internet joke about how you are always saying things like the above
"nice post.great usage,and grammar."
You have proven to have had the worst spelling and knowledge of "grammar" on the site your postings have proved your spelling and usage of the english language has been quite questionable please use a different approach as you are the joke on the internet..all of your posts with mis-pellings and bad grammar are there...do a google on yourself..I know you have good intentions or at least i think you do..get your own house in order before you accuse others of failing your expectations of PROPER grammar and usage...and maybe you will not be the joke of the site on other internet sites? It is sad cuz I think you have good intentions you just call others out for grammar AND they have better knowledge than you have shown here? Step up your game or stop the shame slam? You are being made a joke of on the internet with all the bad mis-pellings and postings you have made here --seek and ye shall find? sorry man-devil just trying to point ya in the right direction?


lrhall41

Submitted by on Tue, 08/18/2009 - 23:06

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just pay your bill, i work for URS and as long as you set up post dated checks via check by phone, ALL collection efforts will cease! UPDATE ur info with them, DO NOT give them a hard time, and DO NOT bounce a check, any acct with an NSF will be DENIED payments and will be DEMANDED BALANCE IN FULL!! Give them ur "reason for non payment" then set up the best possible arrangement, AFTER bringing your account CURRENT!! Remember if you have the ability to pay balance or to settle then do it because we have access to credit reports and other information! DO NOT LIE!!


lrhall41

Submitted by on Tue, 03/23/2010 - 22:14

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Quote:

Originally Posted by Anonymous
just pay your bill, i work for URS and as long as you set up post dated checks via check by phone, ALL collection efforts will cease! UPDATE ur info with them, DO NOT give them a hard time, and DO NOT bounce a check, any acct with an NSF will be DENIED payments and will be DEMANDED BALANCE IN FULL!! Give them ur "reason for non payment" then set up the best possible arrangement, AFTER bringing your account CURRENT!! Remember if you have the ability to pay balance or to settle then do it because we have access to credit reports and other information! DO NOT LIE!!


more humanoid stupidity.i never advocate giving lowlifes like you anything over the phone,but a hard time.sorry but if you want money slug give me something in writing first.keep the pay your bills line for the phone will you nobody is buying it here.btw you mopes are experts at lying.especially the thtreats to get bank info.back to the phones with you.


lrhall41

Submitted by paulmergel on Wed, 03/24/2010 - 05:07

( Posts: 15514 | Credits: )


Quote:

Originally Posted by Anonymous
I was contacted by URS today on behalf of CapitolOne.com and I made arrangements with them to work out a payment. I gave them bank info, etc. Did I make a mistake then??


unless you got something in writing then yes,you made a mistake.never just hand over info like that without even an initial dunning letter.if you gave them your actual account number see if the bank manager can close that account,and open a new one not linked to the old account.if you gave a debit card# cancel that card,and have the bank issue a new one.just stop whatever method of payment you gave.this is a JDB that can't properly validate.so why just pay them.


lrhall41

Submitted by paulmergel on Mon, 06/21/2010 - 11:35

( Posts: 15514 | Credits: )


Quote:

Originally Posted by dduvall
united recovery systems - can they be trusted.Has anybody dealt with them and felt like they could be trusted - they have changed the amount of the settlement twice and now they are calling me day and night - HSBC will not talk to me - they say call the collection agency - I am wondering if HSBC will take my bill back and let me paya them - this is Orchard - wish I have never laid eyes on these people


I realize I'm submitting my answer kind of late, but this is for the benefit of new folks who may be wondering much the same as you. In my experiences so far, URS has been a welcome relief from Dell's financial services department. The people at URS have been courteous and very reasonable, and although I think most of the amount I owe is bogus, they have helped me set up a very manageable schedule for repayment. Dealing with a collection agency gave me a ton of anxiety, but these guys really seem to know what they're doing, and they treated me like a human being, not the delinquent that Dell seemed to think I am.


lrhall41

Submitted by on Tue, 07/06/2010 - 06:08

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Quote:

Originally Posted by Anonymous
I realize I'm submitting my answer kind of late, but this is for the benefit of new folks who may be wondering much the same as you. In my experiences so far, URS has been a welcome relief from Dell's financial services department. The people at URS have been courteous and very reasonable, and although I think most of the amount I owe is bogus, they have helped me set up a very manageable schedule for repayment. Dealing with a collection agency gave me a ton of anxiety, but these guys really seem to know what they're doing, and they treated me like a human being, not the delinquent that Dell seemed to think I am.


shillin,shillin,shillin.keep them shills a shillin.there is nothing redeeming or godd about URS,and if you want to shill by slamming an OC well that is just what i expect.btw i love the idiocy that while you think most of the debt is bogus you are paying anyway.just another civil way to say PAY YOUR BILLS.right humanoid shill?


lrhall41

Submitted by paulmergel on Tue, 07/06/2010 - 06:18

( Posts: 15514 | Credits: )


You deadbeats are beyond belief ... you borrow money and get upset when the people you owe it to make efforts to collect. If you paid your bills you would not be "harassed". The people who lent you money shouldn't have to accept anything less than 100% of what you owe them.


lrhall41

Submitted by on Mon, 07/12/2010 - 12:12

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Quote:

Originally Posted by Anonymous
You deadbeats are beyond belief ... you borrow money and get upset when the people you owe it to make efforts to collect. If you paid your bills you would not be "harassed". The people who lent you money shouldn't have to accept anything less than 100% of what you owe them.


you humanoid are beyond belief.btw since you are defending illegal lenders and the slime who collect for them,or should i say work for them.if a lender is not licensed all they get is what they borrowed.just thought i would try to get little knowledge in that head of yours,but i'm guessing your response will be more stupidity.another thing the people who lent us money are nothing more than cyber criminals who should rot in jail.you know jail right?the thing you threaten people with everyday.


lrhall41

Submitted by paulmergel on Mon, 07/12/2010 - 12:38

( Posts: 15514 | Credits: )


Paul/Erica Williams:

If you are an active duty soldier deployed overseas you are protected under the Soldiers and Sailors Relief Act of 1954. See your JAG Officer for more information; however, you do not have to pay this debt until you return from serving your country!

Thank you for your service!

A retired Senior NCO


lrhall41

Submitted by on Mon, 11/22/2010 - 12:29

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Pay your bills. It's that simply. Ignoring your responsibilty will not make it go away like a bad dream in fact it will actually make your sitution worse. How about you get off the intenet and get off the ecomony bandwagon woo is me blah blah blah and get a job or two so you can pay your bills.


lrhall41

Submitted by on Thu, 01/13/2011 - 13:17

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boy the two above me sure are articulate aren't they?typical humanoid lowlife's in their own right.btw paying a scummy scam like yours does nothing but put blood money in your pockets.another btw when mopes like you two come on it says to me this forum and everyone on here are making a dent in your ill-gotten commision.so let's keep those complaints coming people,and never give in to humanoids like the two above me.


lrhall41

Submitted by paulmergel on Thu, 01/13/2011 - 13:38

( Posts: 15514 | Credits: )


I called back after numerous calls to try to settle. I offered a 20% of over 3,000 I owed. I am only receiving unemployment. Two checks of approximately a little over 500. URS rep after consulting her supervisor offered a 40%. I told them the only way was three payments. Then he said " oh the settlement letter will not get their on time, after telling them they can fax it to me and immediately he wanted my personal checking account. I said no because first, I would have never received that letter, second I wanted to pay by money order from post office or cashier's check, he said no. I have tried since They also did not want to negotiate. It has ballon increased. And they called at ll hours and days, I know they can only go so far with the increase, and I also know that if they are n ot legal in my state, it will just go to another credit agency.I just want to settle with the little that I have, or defintely I will have to use the banckrupcy law. What else can I do?


lrhall41

Submitted by on Sat, 01/29/2011 - 12:47

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