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Debt Collectors Calling My place of work....

Date: Tue, 01/09/2007 - 03:15

Submitted by anonymous
on Tue, 01/09/2007 - 03:15

Posts: 202330 Credits: [Donate]

Total Replies: 4


I was hoping somebody could provide me with some help/advice on this topic. At my job I work answering the phones for our sick call line. Our company has over 2000 employees with a high turnover rate. Unfortunatly most of our employees when they conduct any financial business they use that sick call phone number on any forms since its usually the only phone number they have.

Well the problem is when they go into debt I get all their bill collectors calling me and our policy at my company is not to forward or any of those calls or take messages. I've told these debt collectors many times that they need to stop calling because we will not forward their calls or messages.

I've tried to do some research looking at the fdcpa and finding Cease and Desist letters but they usually seem like letters between the debt collector and the debtor.

Does anybody know of what I could do in my situation to start getting these collectors to stop calling my company on this phone line? Is there a cease and desist letter out there that I can use for debt that is not mine? Any help would be greatly appreciated!


I had the same problem at my last job... the owner's son screwed up, owed lots of money, started stealing from the company, and his dad fired him. Next thing, I'm getting about 20 collection calls per day. I would get into it with the collectors, they would hang up, and I would call them back, they would hang up again. One guy told me "all you northerners are all alike, why do you help him?" So I called back and asked for the supervisor, and got their fax #. Then I sent them this letter on our company letterhead:

[quote]NAME OF COMPANY
ATTN: CEASE DESIST
ADDRESS
CITY, STATE ZIP

FAX: 555-555-5555



In re





To whom it may concern:

I am writing to you in my official capacity as employer of the above-referenced employee, . Because of your outward breech and disregard of federal privacy laws, you have enabled me to assume the following:

1) is holder of a certain indebtedness arising out of a consumer installment contract executed by ; 2) is employed by and has provided such information to in connection with a credit transaction involving same; 3) has become delinquent in payments that are owed on the credit transaction; and finally 4) makes calls to our company phone lines in connection with a debt owed to same by .

While I realize that you have business to transact, you must realize that we do too and calls of this nature do nothing more than tie up our company phone lines, diminish employee productivity, and maintain a nuisance in our premises. There are certainly better avenues for you to be in contact with your debtor than to try to reach him on my time.

You should know that Federal and State laws require you to cease communication with a debtor at his/her place of employment if you have reason to believe the employer does not allow such communication. Therefore, please be advised of the following:

Notice is hereby given that does not allow ???????such communication???????? to take place in any form, whether it may be presented by voice (live or recorded), by 'fax' or terminated prior to such presentation. WE DEMAND THAT YOU CEASE AND DESIST CALLS TO OUR COMPANY PHONE LINES (list all phone lines) IMMEDIATELY.

This notice is given; your name and firm have been recorded. Any further communication directed toward our company phone lines will be reported to that State of Attorney General, as well as the Federal Trade Commission.



Sincerely,




Employer Agent,
Title
Company Name


CC Legal File,
Communications

VIA Fax (or certified mail, return receipt requested)[/quote]

All the calls stopped after this.


lrhall41

Submitted by DebtCruncher on Tue, 01/09/2007 - 05:00

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Thanks alot for the info I'm sure this will help a lot!!!!


lrhall41

Submitted by on Tue, 01/09/2007 - 05:08

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DISCLAIMER: After re-reading the first and second paragraph, I realize that that you are actually giving out non-public information, in that you are stating the employee is indeed employed. In a large company with many employees, those paragraphs may actually be violating privacy laws.

We were a small company: me, the owner, and his wife. I knew that his son wanted me to send the letter out, and so I actually did it with his permission.

You may want to tweak the first and second paragraph, and refrain from disclosing the employee is actually employed there. They main gist is that you want to make it clear your company does not allow such communication; you can make that statement whether the employees does or does not really work there. In the least, you should get permission from a supervisor before you send it out, because you are representing your company.


lrhall41

Submitted by DebtCruncher on Tue, 01/09/2007 - 05:14

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Thanks for the update. Yeah that does make sense and I did kinda think about that issue too. I didnt really like the fact it does disclose that they do in fact work here. Plus we also are getting calls for people that no longer work here since we have a high turnover rate so those exact words wouldnt work for all of them. In the end I still have to run this by our legal dept to make sure that it's ok but thank you very much again!


lrhall41

Submitted by on Tue, 01/09/2007 - 05:33

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