Debt Collectors Calling My place of work....
Date: Tue, 01/09/2007 - 03:15
Well the problem is when they go into debt I get all their bill collectors calling me and our policy at my company is not to forward or any of those calls or take messages. I've told these debt collectors many times that they need to stop calling because we will not forward their calls or messages.
I've tried to do some research looking at the fdcpa and finding Cease and Desist letters but they usually seem like letters between the debt collector and the debtor.
Does anybody know of what I could do in my situation to start getting these collectors to stop calling my company on this phone line? Is there a cease and desist letter out there that I can use for debt that is not mine? Any help would be greatly appreciated!
I had the same problem at my last job... the owner's son screwed
I had the same problem at my last job... the owner's son screwed up, owed lots of money, started stealing from the company, and his dad fired him. Next thing, I'm getting about 20 collection calls per day. I would get into it with the collectors, they would hang up, and I would call them back, they would hang up again. One guy told me "all you northerners are all alike, why do you help him?" So I called back and asked for the supervisor, and got their fax #. Then I sent them this letter on our company letterhead:
[quote]NAME OF COMPANY
ATTN: CEASE DESIST
ADDRESS
CITY, STATE ZIP
FAX: 555-555-5555
In re
To whom it may concern:
I am writing to you in my official capacity as employer of the above-referenced employee,
1)
While I realize that you have business to transact, you must realize that we do too and calls of this nature do nothing more than tie up our company phone lines, diminish employee productivity, and maintain a nuisance in our premises. There are certainly better avenues for you to be in contact with your debtor than to try to reach him on my time.
You should know that Federal and State laws require you to cease communication with a debtor at his/her place of employment if you have reason to believe the employer does not allow such communication. Therefore, please be advised of the following:
Notice is hereby given that
This notice is given; your name and firm have been recorded. Any further communication directed toward our company phone lines will be reported to that State of
Sincerely,
Employer Agent,
Title
Company Name
CC Legal File,
Communications
VIA Fax (or certified mail, return receipt requested)[/quote]
All the calls stopped after this.
DISCLAIMER: After re-reading the first and second paragraph, I r
DISCLAIMER: After re-reading the first and second paragraph, I realize that that you are actually giving out non-public information, in that you are stating the employee is indeed employed. In a large company with many employees, those paragraphs may actually be violating privacy laws.
We were a small company: me, the owner, and his wife. I knew that his son wanted me to send the letter out, and so I actually did it with his permission.
You may want to tweak the first and second paragraph, and refrain from disclosing the employee is actually employed there. They main gist is that you want to make it clear your company does not allow such communication; you can make that statement whether the employees does or does not really work there. In the least, you should get permission from a supervisor before you send it out, because you are representing your company.
Thanks for the update. Yeah that does make sense and I did kind
Thanks for the update. Yeah that does make sense and I did kinda think about that issue too. I didnt really like the fact it does disclose that they do in fact work here. Plus we also are getting calls for people that no longer work here since we have a high turnover rate so those exact words wouldnt work for all of them. In the end I still have to run this by our legal dept to make sure that it's ok but thank you very much again!