logo

Debtconsolidationcare.com - the USA consumer forum

Bank problems

Date: Thu, 05/08/2008 - 08:48

Submitted by maria_flores07
on Thu, 05/08/2008 - 08:48

Posts: 36 Credits: [Donate]

Total Replies: 120


OKay so yesterday I was so happy because everything had gone well. The bank said that my account will be closed today and that there were no pending transactions and that they had put a restriction on te account and blah,blah,blah. I was jumping for joy. Then this morning BAM, $60.00 3 times, and 3 NSF fees for $33.00 each so total is -$279.00. So I called the bank right away and asked to speak to supervisor and guess what. She said there is nothing the bank can do until I get the account positive. She said if I wanted to dispute the transactions I said yes. She said it will take 5-7 days to get an answer about the dispute. So I said what about the hard block? She said can't do ANYTHING until the account is positive. So now what. I already opened another account and transferred my money over yesterday (reason why it went to negative). I already spoke to my HR to have my direct deposit info change. So what now. I just have to sit and wait. There is another PDL well it's Think Cash that is going to take out there payment, so now I'll be more negative then before. I'm not going to dispute THink Cash. Help me please. I have no idea what to do anymore. When will I be able to close my account.


You can call the processors directly and ask if they process for the PDL. We need to use them more effectively. They will get tired of getting calls on these guys and eventually stop doing business with them. If the PDLs can't move their funds, they can't do business. We need to be unified to put a stop to this insanity.


lrhall41

Submitted by llw1995 on Thu, 05/08/2008 - 10:28

( Posts: 1422 | Credits: )


Thanks for all your help. You guys keep me sane. Let me do some research. I have ameriloan, JD Marketing Group, One Click Cash have paid 60.00 on each all for 200 loan. I have not overpaid anything. Let me find the processors. All I'm telling them is that I want to revoke transactions on the PDLs. This is before taking to PDLs right?


lrhall41

Submitted by maria_flores07 on Thu, 05/08/2008 - 10:54

( Posts: 36 | Credits: )


well it is my bank...national city..will not tell me who the processor is..saying i need to deal directly with the PDL...i have emails out to the "higher ups" as of yesterday...still no word. I called intercept and ach commerce and no luck...it is quickest cash advance..loan point usa...and e payday loan. the sad part is..i have paid well over 600 on each and they started at only 300 each. they will all be paid off in 2 more pay periods...


lrhall41

Submitted by toledoguy030 on Thu, 05/08/2008 - 11:51

( Posts: 120 | Credits: )


well the issue i had was both ach and intercept didnt seem like they wanted to help...i even told them that quickest cash advance goes by mte financial...and they said that companies cant have different names...i said one is a dba and several do that...ach was a little better...but i couldnt tell if they were being honest or not.


lrhall41

Submitted by toledoguy030 on Thu, 05/08/2008 - 12:01

( Posts: 120 | Credits: )


She said there is nothing the bank can do until I get the account positive. She said if I wanted to dispute the transactions I said yes. She said it will take 5-7 days to get an answer about the dispute.

I'm a little confused here, are you saying your bank already had a hard debit block on your account and allowed these ach transactions to go through anyway? If so, then they are in error, and need to refund your account immediately, and if they won't, then you need to tell them [your bank] you are going to contact your state Department Of Finances and find out what your options are.


lrhall41

Submitted by Shazzers on Thu, 05/08/2008 - 12:09

( Posts: 17344 | Credits: )


I'm in NC and PDL's are prohibited. I would think that it would be important for the ACH processor to be familiar with and follow the rules for each individual state. Most companies have very strict "know your customer" rules when doing business in the financial world and as they are conducting financial business I would assume that the know the company they are doing business with is a PDL and which states they can and can not process ACH credits and debits for.


lrhall41

Submitted by angell on Thu, 05/08/2008 - 12:10

( Posts: 302 | Credits: )


I have a ThinkCash loan and they have always been very willing to help me out when i need to change a due date. Log into your account and send them an email or call them. It can't hurt to try.


lrhall41

Submitted by minsmi on Thu, 05/08/2008 - 12:37

( Posts: 57 | Credits: )


I just called the bank and the lady said the reason nothing could done yesterday was because I had a direct deposit and it takes 24 hrs for it to clear. She said that yesterday they should have canceled the overdraft protection and that would have stop them from debting the account. The only thing I could now is wait for the dispute to go through.


lrhall41

Submitted by maria_flores07 on Thu, 05/08/2008 - 12:46

( Posts: 36 | Credits: )


maria_flores07:
Okay well I called ACH they are going to call me back. I called Intercept and they said they could not help me. THat the help had to help me or the PDL. I told them that I've already done everythng she told me. She just said sorry call the PDL and tell them you want to work something out. Now what?
Maria I think llw can offer you some suggestions how to deal with intercept, since she has dealt with them directly. Please don't throw in the towel yet, hang tight until llw is able to give you some advice. :)


lrhall41

Submitted by Shazzers on Thu, 05/08/2008 - 12:52

( Posts: 17344 | Credits: )


Once you have called the processor you have to let the PDL know that you have done that. They could have billions of transfers on one day and it is all sent together to the individual organization, not done on a one to one basis. It's all about money and I am not sure if the processor worries about that UNTIL the complaints start coming in. They are just moving money from one place to another. If the PDLs are moving money from an otherwise "revoked" account, than that is a different story. They are doing things with peoples money that they shouldn't be doing but they don't know that. They don't have a clue that a revocation has been issued. That is why they need to be told. Eventually, and hopefully, the processor will not want to be a part of an illegal transaction. As for the PDLs themselves, I would assume that they don't want the processor to know as it could jeopardize their ability to do business. If you don't call and let them know, it's a moot point. I went to Intercepts website, got to a point where I could make a suggestion (or in my case, a complaint) I copied it before I sent it, and then sent that email over to the PDL. I also copied in my C and D letter for good measure to make sure the processor knew that it was an illegal company. All I know is that after I did that, my PIF came within 30 hours. It's going to take some legwork but it will be worth it. If just a few of us complain to the processor it may be looked at as "sour grapes". If all of us do the same thing, it gives more clout to the problem.


lrhall41

Submitted by llw1995 on Thu, 05/08/2008 - 12:54

( Posts: 1422 | Credits: )


Maria, I know this is overwhelming and sometimes you feel like every time you turn around you hit a wall, no one will help you and you are doing your best to understand everything we throw at you. If you need to take a breather, take a day off...but do not give up. This is what the pdls do, they wear you down until you can not take any more and you just pay them to get it overwith. Please do not give into them or that. I wanted to quit so many times, but if you do, the cycle never ends and you never have control of your money. I know this is difficult becuase your bank is not helping you. LLW has given you another avenue to explore. The whole concept can be really cofusing. Ask questions, or do like I do and ask for someone to post in simple terms. It is ok to ask questions, even if you have to ask the same one 100 times until you can understand it. We have ALL been in your shoes and know the emotional rollercoaster you are on. We have all ridden it...but I promise, there is a light at the end of the tunnel for you. I had 9 pdls when I started so it can be done. It may not be easy and can be very time and energy consuming, but you can do this. You have taken the most difficult step and that was posting your first post and taking this on. Please do not give up now. We will all be here for you, for whatever and whenever you need, even if you just need to vent. Hang in there.


lrhall41

Submitted by RoxyNY on Thu, 05/08/2008 - 13:44

( Posts: 4178 | Credits: )


Maria. . .I know that things seem bleak. We have all been there. Please don't quit. Things will be okay. If you want I can go over the processor situation step by step. If you want me to send it in a pm I will if that would makes things easier for you. I know that sometimes when you have several different things coming at you at once it seems overwhelming. You can do this. I had 5 PDLs in February. . .I now have none. Hang tight. I have a Planning Board and Zoning Board meeting tonight but I will check the board as soon as I get home. Keep smiling.


lrhall41

Submitted by llw1995 on Thu, 05/08/2008 - 15:10

( Posts: 1422 | Credits: )


I suggestion is to go to a different branch at your bank to see you can get a hard hold on your account. I went to my bank a week ago today and spoke to the right person with my letter in hand revoking all ACH Transactions from my account. My old account was in the negative but the bank was will to put a "freeze" on the account until I got pay to take care of the overdrafts. Are these loans storefronts or internet loans. If they are internet loans you may want to report the to the AG,BBB,FTC as soon as possible.


lrhall41

Submitted by wssu92 on Thu, 05/08/2008 - 16:03

( Posts: 510 | Credits: )


Go to intercepteft.com. Go to the contact us. Fill in all the required fields. I just put NA in the ones that did not apply to me. I told them exactly what was going on and attached a copy of my C and D letter to let them know that the PDL was illegal. Just make sure you copy it before you send it so you can send it to the PDL when you inform them that you have contacted their processor. You have to let the PDL know that you have been in touch with the processor. That is the only way of getting the leverage you need.


lrhall41

Submitted by llw1995 on Thu, 05/08/2008 - 17:21

( Posts: 1422 | Credits: )


Guys Keep after those ACH Processors. They say they can't help you but when you press them they will call the PDL. PDL's do not like calls from processors because without them they can't get at your money. Keep calling, I did and got a refund from 2 out of 3 and all three marked PIF. Who are the processors from each of your PDL's and I may be able to help give you a name or e-mail to contact.


lrhall41

Submitted by shoppinbuczek on Fri, 05/09/2008 - 08:53

( Posts: 53 | Credits: )


so intercept just emailed me requesting more information to see if they do in fact process any of my pdl's even though they told me before they couldnt help me...i had to fax the information to her and she will get back to me and if they do..she said she will contact the pdl in regards to the issue...i will keep everyone posted...she seems very hepful...i am also from ohio where they are fighting payday loans and running all sorts of news stories...i did use that comment to my advantage..i think


lrhall41

Submitted by toledoguy030 on Fri, 05/09/2008 - 09:12

( Posts: 120 | Credits: )


toledoguy:
so intercept just emailed me requesting more information to see if they do in fact process any of my pdl's even though they told me before they couldnt help me...i had to fax the information to her and she will get back to me and if they do..she said she will contact the pdl in regards to the issue...i will keep everyone posted...she seems very hepful...i am also from ohio where they are fighting payday loans and running all sorts of news stories...i did use that comment to my advantage..i think

Alright! Just that call alone to those pdl's will shake them up a little! Great news! To the rest of you, do NOT give up, keep the pressure on those processors!


lrhall41

Submitted by Shazzers on Fri, 05/09/2008 - 09:16

( Posts: 17344 | Credits: )


I'm going to e-mail Intercept right. This is what I have typed so far:

I called yesterday with the same issues. There are two payday loans (ameriloan and OneClick Cash) that has been debiting my account. I called to have my transactions revoked and i was told that was not possible that I needed to contact the payday loans to work something out.

I'm going to attach the letter I will be sending PDL as well. What else do I tell them? Yeah I'm dumb. Sorry.


lrhall41

Submitted by maria_flores07 on Fri, 05/09/2008 - 09:57

( Posts: 36 | Credits: )


Good job guys! Intercept emailed UFC right when I was on the phone with them. Next thing I knew I had a PIF in hand. Perhaps the processors are starting to see what they have gotten themselves into with the PDLs. Keep at em'. Like I said, if the PDLs can't get their funds moved, they ain't going nowhere. Keep us posted.


lrhall41

Submitted by llw1995 on Fri, 05/09/2008 - 13:36

( Posts: 1422 | Credits: )


mandywebb. . I know that they process for UsFastCash and ameriloan and they use Bremer Bank as their originator. If you have a particular PDL just call them and ask if they process for them. Ask for Cindy when you call. I also know that ACH Commerce processes for MyCashNow and PayDayMax, if anyone is looking for them as well and they use the Bank of the West as their originator. If you know that any PDL is affiliated with another, chances are the processor will be the same. Hope this helps some.


lrhall41

Submitted by llw1995 on Sat, 05/10/2008 - 20:19

( Posts: 1422 | Credits: )


I don't know about the d/b/a/ thing but UsFastCash and ameriloan used the same processor and originator and they both carried the P Street NW address. Just ask Intercept when you call to confirm. Once you talk with them send a copy of your C and D letter to Intercept, via their website, to make sure they know that you have revoked that authorization. Then copy that email over to another email (make sure you copy it before you send and close the complaint) and send it to both United Cash Loans and Ameriloan so they know that Intercept is aware of the revocation.


lrhall41

Submitted by llw1995 on Sun, 05/11/2008 - 17:17

( Posts: 1422 | Credits: )