Bank problems

Look for their processor. Call them. Check with your bank for the originator of the loan. Don't wait around for them to take anything else from you. Time is of the essence.

can you transfer money from your other account just to make it positive to close it while you are waiting for the dispute to come through? they will probably hit you for more fees to for everyday the account is negative..make sure you dispute everything!!!!

Do I call the bank to find out who the processors are?

yes...tell them you need the originator of the debit...here is more info
https://www.debtconsolidationcare.com/paydayloan/ach-processors.html

If you contact the processor right away they may be able to reverse the transactions.

You can call the processors directly and ask if they process for the PDL. We need to use them more effectively. They will get tired of getting calls on these guys and eventually stop doing business with them. If the PDLs can't move their funds, they can't do business. We need to be unified to put a stop to this insanity.

I'm still trying to get the processor for M1Y Direct from the bank...

Thanks for all your help. You guys keep me sane. Let me do some research. I have ameriloan, JD Marketing Group, One Click Cash have paid 60.00 on each all for 200 loan. I have not overpaid anything. Let me find the processors. All I'm telling them is that I want to revoke transactions on the PDLs. This is before taking to PDLs right?

yes...say you have revoked transactions with the pdl's and they keep trying to debit your account. i didnt have any luck with my processors...but maybe you will.

Toledo- what response did you get from them and who were the PDL's?

well it is my bank...national city..will not tell me who the processor is..saying i need to deal directly with the PDL...i have emails out to the "higher ups" as of yesterday...still no word. I called intercept and ach commerce and no luck...it is quickest cash advance..loan point usa...and e payday loan. the sad part is..i have paid well over 600 on each and they started at only 300 each. they will all be paid off in 2 more pay periods...

That scares me but I'm going to call right now and ask.

I wish we could create a thread that has a list of each one as they are discovered. I've been pretty covered up during the day but I could try. I would assume each PDL only uses one or two and I think I read in James posts that there are only three or four ACH processors.

well the issue i had was both ach and intercept didnt seem like they wanted to help...i even told them that quickest cash advance goes by mte financial...and they said that companies cant have different names...i said one is a dba and several do that...ach was a little better...but i couldnt tell if they were being honest or not.

She said there is nothing the bank can do until I get the account positive. She said if I wanted to dispute the transactions I said yes. She said it will take 5-7 days to get an answer about the dispute.

I'm a little confused here, are you saying your bank already had a hard debit block on your account and allowed these ach transactions to go through anyway? If so, then they are in error, and need to refund your account immediately, and if they won't, then you need to tell them [your bank] you are going to contact your state Department Of Finances and find out what your options are.

I'm in NC and PDL's are prohibited. I would think that it would be important for the ACH processor to be familiar with and follow the rules for each individual state. Most companies have very strict "know your customer" rules when doing business in the financial world and as they are conducting financial business I would assume that the know the company they are doing business with is a PDL and which states they can and can not process ACH credits and debits for.

Okay well I called ACH they are going to call me back. I called Intercept and they said they could not help me. THat the help had to help me or the PDL. I told them that I've already done everythng she told me. She just said sorry call the PDL and tell them you want to work something out. Now what?

ameriloan and ONe Click Cash is through INtercept EFT.

About the bank well the branch manager said had put a restriction on the account.

I have a ThinkCash loan and they have always been very willing to help me out when i need to change a due date. Log into your account and send them an email or call them. It can't hurt to try.

I just called the bank and the lady said the reason nothing could done yesterday was because I had a direct deposit and it takes 24 hrs for it to clear. She said that yesterday they should have canceled the overdraft protection and that would have stop them from debting the account. The only thing I could now is wait for the dispute to go through.

maria_flores07:
Okay well I called ACH they are going to call me back. I called Intercept and they said they could not help me. THat the help had to help me or the PDL. I told them that I've already done everythng she told me. She just said sorry call the PDL and tell them you want to work something out. Now what?
Maria I think llw can offer you some suggestions how to deal with intercept, since she has dealt with them directly. Please don't throw in the towel yet, hang tight until llw is able to give you some advice. :)

Once you have called the processor you have to let the PDL know that you have done that. They could have billions of transfers on one day and it is all sent together to the individual organization, not done on a one to one basis. It's all about money and I am not sure if the processor worries about that UNTIL the complaints start coming in. They are just moving money from one place to another. If the PDLs are moving money from an otherwise "revoked" account, than that is a different story. They are doing things with peoples money that they shouldn't be doing but they don't know that. They don't have a clue that a revocation has been issued. That is why they need to be told. Eventually, and hopefully, the processor will not want to be a part of an illegal transaction. As for the PDLs themselves, I would assume that they don't want the processor to know as it could jeopardize their ability to do business. If you don't call and let them know, it's a moot point. I went to Intercepts website, got to a point where I could make a suggestion (or in my case, a complaint) I copied it before I sent it, and then sent that email over to the PDL. I also copied in my C and D letter for good measure to make sure the processor knew that it was an illegal company. All I know is that after I did that, my PIF came within 30 hours. It's going to take some legwork but it will be worth it. If just a few of us complain to the processor it may be looked at as "sour grapes". If all of us do the same thing, it gives more clout to the problem.

I'm lost and I can't think anymore. I feel like quitting.

Maria, I know this is overwhelming and sometimes you feel like every time you turn around you hit a wall, no one will help you and you are doing your best to understand everything we throw at you. If you need to take a breather, take a day off...but do not give up. This is what the pdls do, they wear you down until you can not take any more and you just pay them to get it overwith. Please do not give into them or that. I wanted to quit so many times, but if you do, the cycle never ends and you never have control of your money. I know this is difficult becuase your bank is not helping you. LLW has given you another avenue to explore. The whole concept can be really cofusing. Ask questions, or do like I do and ask for someone to post in simple terms. It is ok to ask questions, even if you have to ask the same one 100 times until you can understand it. We have ALL been in your shoes and know the emotional rollercoaster you are on. We have all ridden it...but I promise, there is a light at the end of the tunnel for you. I had 9 pdls when I started so it can be done. It may not be easy and can be very time and energy consuming, but you can do this. You have taken the most difficult step and that was posting your first post and taking this on. Please do not give up now. We will all be here for you, for whatever and whenever you need, even if you just need to vent. Hang in there.

What i need is a step by step guide. Right now I feel like I'm 2 yrs old. I have no help from bank, no help from ach processors.

Thanks for your support.

Maria. . .I know that things seem bleak. We have all been there. Please don't quit. Things will be okay. If you want I can go over the processor situation step by step. If you want me to send it in a pm I will if that would makes things easier for you. I know that sometimes when you have several different things coming at you at once it seems overwhelming. You can do this. I had 5 PDLs in February. . .I now have none. Hang tight. I have a Planning Board and Zoning Board meeting tonight but I will check the board as soon as I get home. Keep smiling.

llw1995 do you have the website for intercept? You had mentioned you got on it and sent in an email.

I suggestion is to go to a different branch at your bank to see you can get a hard hold on your account. I went to my bank a week ago today and spoke to the right person with my letter in hand revoking all ACH Transactions from my account. My old account was in the negative but the bank was will to put a "freeze" on the account until I got pay to take care of the overdrafts. Are these loans storefronts or internet loans. If they are internet loans you may want to report the to the AG,BBB,FTC as soon as possible.

Go to intercepteft.com. Go to the contact us. Fill in all the required fields. I just put NA in the ones that did not apply to me. I told them exactly what was going on and attached a copy of my C and D letter to let them know that the PDL was illegal. Just make sure you copy it before you send it so you can send it to the PDL when you inform them that you have contacted their processor. You have to let the PDL know that you have been in touch with the processor. That is the only way of getting the leverage you need.

Please do not give up this fight.

maria...it sounds like you and me are in the same boat...i cant get the banks or ach processor to help...i emailed intercept on tuesday and still no word...will probably shoot off another email today

llw...did intercept reply to your email...if so how long did it take?

problem is you waited too long to close the account..every bank takes about 3 business days to CLOSE the account permanently.

Not exactly true... if there are no outstanding items in a "pending" status and the account is at a zero balance the account, in most instances, can be coded as closed immeiately.

Guys Keep after those ACH Processors. They say they can't help you but when you press them they will call the PDL. PDL's do not like calls from processors because without them they can't get at your money. Keep calling, I did and got a refund from 2 out of 3 and all three marked PIF. Who are the processors from each of your PDL's and I may be able to help give you a name or e-mail to contact.

As soon as I got my account to the positive side they restricted it from any debits coming out and closed it that day. I believe it "officially" closed at midnight that day.

so intercept just emailed me requesting more information to see if they do in fact process any of my pdl's even though they told me before they couldnt help me...i had to fax the information to her and she will get back to me and if they do..she said she will contact the pdl in regards to the issue...i will keep everyone posted...she seems very hepful...i am also from ohio where they are fighting payday loans and running all sorts of news stories...i did use that comment to my advantage..i think

toledoguy:
so intercept just emailed me requesting more information to see if they do in fact process any of my pdl's even though they told me before they couldnt help me...i had to fax the information to her and she will get back to me and if they do..she said she will contact the pdl in regards to the issue...i will keep everyone posted...she seems very hepful...i am also from ohio where they are fighting payday loans and running all sorts of news stories...i did use that comment to my advantage..i think

Alright! Just that call alone to those pdl's will shake them up a little! Great news! To the rest of you, do NOT give up, keep the pressure on those processors!

I'm going to e-mail Intercept right. This is what I have typed so far:

I called yesterday with the same issues. There are two payday loans (ameriloan and OneClick Cash) that has been debiting my account. I called to have my transactions revoked and i was told that was not possible that I needed to contact the payday loans to work something out.

I'm going to attach the letter I will be sending PDL as well. What else do I tell them? Yeah I'm dumb. Sorry.

i said...that the payday loans were denying my requests and keep trying to debit my account when i have overpaid and they are illegal to lend in ohio. i tried to do the right thing and handle the issues with the payday loan companies but they are being unresponsive.

she did already reply back saying she received my fax and will be investigating and carbon copied another gentleman at intercept as well...gives me a little hope. i have just been real nice..thanking her for her time and patience..and told i would cooperate any way possible

I've already sent an e-mail to Intercept EFT and both of my PDLs. Let's see how everything goes.

Good job guys! Intercept emailed UFC right when I was on the phone with them. Next thing I knew I had a PIF in hand. Perhaps the processors are starting to see what they have gotten themselves into with the PDLs. Keep at em'. Like I said, if the PDLs can't get their funds moved, they ain't going nowhere. Keep us posted.

Maria, keep hanging there. All of us are on your side and are rooting for you.

Can anyone refresh my mind or know who intercept processes for. I am still trying to get information. Still not getting it from my bank but this does not suprise me one bit!!

mandywebb. . I know that they process for UsFastCash and ameriloan and they use Bremer Bank as their originator. If you have a particular PDL just call them and ask if they process for them. Ask for Cindy when you call. I also know that ACH Commerce processes for MyCashNow and PayDayMax, if anyone is looking for them as well and they use the Bank of the West as their originator. If you know that any PDL is affiliated with another, chances are the processor will be the same. Hope this helps some.

I will give them a call. I would assume that if I had one for ameriloan and United cash loans that they would have the same processor since they are dba's. Is this correct?

I don't know about the d/b/a/ thing but UsFastCash and ameriloan used the same processor and originator and they both carried the P Street NW address. Just ask Intercept when you call to confirm. Once you talk with them send a copy of your C and D letter to Intercept, via their website, to make sure they know that you have revoked that authorization. Then copy that email over to another email (make sure you copy it before you send and close the complaint) and send it to both United Cash Loans and Ameriloan so they know that Intercept is aware of the revocation.

I have seen you say in a couple of posts that once you contact the processor to contact the pdl. Just curious to the reason why this needs to be done.

Is it to give them a little boost to help you or is it a legal reason?