logo

Debtconsolidationcare.com - the USA consumer forum

Why did DTS change their name?

Date: Wed, 05/21/2008 - 04:21

Submitted by duplanti
on Wed, 05/21/2008 - 04:21

Posts: 14 Credits: [Donate]

Total Replies: 8


We are with DTS at the present time and they are basically useless. Does anybody know why they changed their official name to Settlement HQ? kind of creepy. Is it possible to get your retainer refunded if you leave a program? Some say you can. I hope so because we paid them almost $1,000 up front.


What was the $1,000.00 for? Were you required to pay them upfront for their services? I've never used a company like this but it doesn't sound legit...kind of like when a company requires a payment up front for a loan...
Do you have an agreement with them where it lists their terms & conditions? There should be something in there that will let you know their cancellation policy.

Were you able to find this company on the BBB?


lrhall41

Submitted by debrag_25 on Wed, 05/21/2008 - 07:49

( Posts: 220 | Credits: )


The 1,000 is for the retainer fee. Yes, we did sign an agreement with them but I have heard if you threaten to file complaints with the BBB. FTC, CONSUMER AFFAIRS, and AG, they may back off and return all your money. They also charge a $49 a mnonth mainteneance fee for all their "hard work". Haven't seen that yet.I am exploring options now...Superior Debt sounded good and so did Sifxpert until I realized you can't reach this guy. It's like he works for the CIA or something. I kind of don't trust any of them right now....similar to the way I feel about attorneys!


lrhall41

Submitted by on Sat, 05/24/2008 - 08:28

( Posts: | Credits: )


They weren't sold...they have the same owner. They operate under the name Settlement HQ AND New Era debt solutions. Too weird for me. Is the owner on the run from the law or something??!


lrhall41

Submitted by on Sun, 05/25/2008 - 13:18

( Posts: | Credits: )


I was told by DTS that I would be out of debt in 3 years. I have been making payments of over $650.00 a month since 2006 and I have no idea as to when this will end. the payments are automaticly deducted from My checking account . Is this how these kind of companies are suppose to operate or am I wasting my money.


lrhall41

Submitted by on Wed, 08/12/2009 - 08:00

( Posts: | Credits: )