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New Era Debt Solutions – any experience with them?

Date: Thu, 09/11/2008 - 08:49

Submitted by anonymous
on Thu, 09/11/2008 - 08:49

Posts: 202330 Credits: [Donate]

Total Replies: 46


Anyone have experience with New Era Debt Solutions?


I'm looking for a debt settlement company to help me with my debt. There are so many that i dont know which one to pick. I found New Era Debt Solutions and i like their web page. Can anyone suggest an honest company?


lrhall41

Submitted by on Fri, 02/13/2009 - 10:48

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Don't use NEW ERA DEBT Soultions! They are a ripp-off! They will take your money for 6 months and then when it comes time to reach a settlement they keep your money and you have to pay directly to the creditor yourself. You can deal with the creditors directly! It's a much better way to go! They don't do anything you can't negotiate yourself! They have an F with the BBB. They used to be DTS financial. They changed their name for a reason! Stay Away from NEW Extreme Ripp-off Agency!


lrhall41

Submitted by on Wed, 02/25/2009 - 13:05

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I've heard rumors about New Era Debt Solutions...and they weren't the good ones. Someone should stop their business efforts immediately. A friend recommend deleted per TOS - ND as an alternative.


lrhall41

Submitted by on Wed, 02/25/2009 - 13:34

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there are many good settlement companies out there you just have to do your research fully. From what i hear here, i would be leary. Not that i know anything about New Era Debt Solutions but a f rating is not good, check and see if they are members of tasc, and the fact that if they changed thier name is not good.

search around and be confident about the decision that you make if you are already questioning it, than maybe you should find a different company to handle your accounts.


lrhall41

Submitted by love_my_things on Thu, 02/26/2009 - 06:38

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the best advice I can offer you is go to your states website and in the search bar put in debt you should be able to find a debt consolidator or counselour I found one on the state of california's website orange county and there are called orange county consumer credit counseling Good Luck Ya'll


lrhall41

Submitted by on Tue, 03/24/2009 - 15:09

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Like others have pointed out, NE has an F rating on BBB website. I was on the phone looking for a company today talking with a guy at "ABC Debt Relief" and when I asked him what his rating on BBB was he said "All debt settlement companies have an F rating with the BBB".

He is wrong. "Provanta" has an A rating as does "Financial Solutions Legal Center". The thing is, I don't know how much weight to give the BBB rating although if someone lies to me about the rating or doesn't know the truth like the guy at "ABC" then I won't consider their company.

I'm still juggling between trying it myself, debt settlement companies, or chapter 7.


lrhall41

Submitted by tstco1 on Tue, 03/24/2009 - 17:18

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im so glad that you are asking the tough questions. usually a shady company will not want to answer these types of questions. Whatever you decide im confident that you will make the right decision about your finances. The settlement industry does get a bad rap from bad companies, but they also get a bad rap from people who dont know what they are getting involved with. They dont know the facts about settlement.

Now im hearing shady rumors about the bbb giving A's to paid members and Fs to non paying members. I dont know if this is true or not, but consider this, its not so much how many complaints they have, but that if they are resolved or not. so consider the bbb and check out if complaints are resolved. If they are they did as promised.

Good luck to you, im sure no matter what you decide, it will be the right choice for you and soon you will be able to be on the right track!


lrhall41

Submitted by love_my_things on Tue, 03/24/2009 - 17:35

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Regarding comments about New Era Debt Solutions.
My name is Dan Smith. I am the President and owner of New Era Debt Solutions. Please allow me to set the record straight on a couple of topics. First the BBB. New Era does not deserve the negative rating given by the local BBB. The local BBB president believes that ALL debt settlement companies deserve an F rating-PERIOD! New Era would have an A rating except for the unfortunate fact that we are located where we are. BBB offices are individually owned and operated like a franchise. Each BBB franchise owner can have his own opinion and rate individual companies as such. It's sad that the BBB operates this way and it's an unfair situation.
Secondly, DTS Financial did not change their name to New Era. DTS Financial was in the business of insurance, investments, home loans, and debt help. To create it's own identity we simply created New Era Debt Solutions for the people that needed debt help. The name "New Era Debt Solutions" better explained to people what we do. New Era Debt Solutions was not created to hide anything.
We have been in the debt settlement business for 10 years.
We have settled more debt per client than any other debt settlement company in the country. We have more experience and expertise than anyone and we have the results to prove it. The majority of our fees are based on performance and results. We have more satisfied clients that are debt free today than anyone.
If anybody has any questions or concerns about New Era Debt Solutions I would be more than happy to answer them.
Thank you. Dan Smith


lrhall41

Submitted by dsmith1111 on Wed, 03/25/2009 - 10:20

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Hi Folks, so you want to know about the BBB and their rating? Well read this site and get educated- I strongly suggest it. Rather than to ask for thoughts about companies get the info yourself. Go to BBBRoudup.com get educated about the BBB and why it is no longer a reliable resource, next you will find tons of companies out there but few have the experience of New Era of 10 years, we have full disclosures and can tell you exactly how much debt was settled last month, last year and in general. Look up the 14 questions to ask any debt settlement company and use that to shop. You will be glad you did. Please get informed- This is serious stuff and using the best company can make a difference for you and your financial future. As the VP and co-founder of New Era I truly encourage you to do your research and you too will see why we have been around for 10 years. Alex Viecco


lrhall41

Submitted by on Mon, 04/27/2009 - 17:30

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I have been researching debt settlment and different debt settlement companies and from what I have been told Credit Solutions of America is the largest in the United States. They too have a BBB rating of an F, but I have heard the same as someone reported on here that you can pay to have your grade changed with the BBB. Anyone have any experience with Credit Solutions?


lrhall41

Submitted by on Mon, 04/27/2009 - 22:56

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Stay away from New Era. I worked there when it was DTS. Dan is lying, he changed the name to try to out smart the BBB. They only settle your debt if you have money. If you have to make payments, chances are you will get sued by the creditors and have your wages garnished. New Era only wants one thing, your money.


lrhall41

Submitted by on Mon, 05/18/2009 - 15:54

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You should really do your homework on this company. Not only is the BBB against them, so is the attorney general of New York!


lrhall41

Submitted by on Wed, 07/08/2009 - 13:20

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All debt settlement companies are bad and deserve F ratings because they ruin your credit and take your money by doing something that you can do on your own--negotiating with collection agencies after your original creditors sell your debt. You should get advice first from a certified credit counselor. Consumer Credit Counseling Services are certified through the NFCC.


lrhall41

Submitted by on Mon, 08/17/2009 - 12:53

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Cannot help myself here...

Guest,
The NFCC sponsored companies who are DMP providers are of next to no use or benefit when your accounts have been charged off and sold to a debt buyer. If a consumer is being sold into a DMP at that late a stage of collection, run, do not walk, run from said company/person doing the selling.


Mileage may vary


lrhall41

Submitted by on Mon, 08/17/2009 - 14:06

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Make sure you check out the info at these two links:

http://ftc.gov/credit
http://ftc.gov/bcp/edu/pubs/consumer/credit/cre38.shtm

Two non-profit credit counseling agencies that offer help for debtors who are having trouble are: Consumer Credit Counseling Service: 1-800-388-2227 (or check the white pages of your phone book for the office nearest you.) National Credit Counseling Service: 1-800-955-0412.

Keep in mind that these non-profit organizations differ from credit repair companies. You should never pay an individual or a company to repair your damaged credit rating. If your credit rating has been damaged by late or non-payments, only time and repayment of your debts can repair it. If your credit report contains an error, you can repair it yourself.


lrhall41

Submitted by on Mon, 10/26/2009 - 20:50

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I had my grandparents use New Era Debt solutions mostly because if they didn't get out of debt I would be the one paying for their "retirement" home when they required assisted living. After researching, including the BBB i decided to use them. I'm sure glad I did because now, just over 2 years later they will be able to cover the cost of their long term care with their retirement checks.

BTW I gave up on the BBB uder this topic because their ratings didn't match most peoples outcomes.


lrhall41

Submitted by on Sat, 12/12/2009 - 22:10

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Quote:

Originally Posted by dsmith1111
Regarding comments about New Era Debt Solutions.
My name is Dan Smith. I am the President and owner of New Era Debt Solutions. Please allow me to set the record straight on a couple of topics. First the BBB. New Era does not deserve the negative rating given by the local BBB. The local BBB president believes that ALL debt settlement companies deserve an F rating-PERIOD! New Era would have an A rating except for the unfortunate fact that we are located where we are. BBB offices are individually owned and operated like a franchise. Each BBB franchise owner can have his own opinion and rate individual companies as such. It's sad that the BBB operates this way and it's an unfair situation.
Secondly, DTS Financial did not change their name to New Era. DTS Financial was in the business of insurance, investments, home loans, and debt help. To create it's own identity we simply created New Era Debt Solutions for the people that needed debt help. The name "New Era Debt Solutions" better explained to people what we do. New Era Debt Solutions was not created to hide anything.
We have been in the debt settlement business for 10 years.
We have settled more debt per client than any other debt settlement company in the country. We have more experience and expertise than anyone and we have the results to prove it. The majority of our fees are based on performance and results. We have more satisfied clients that are debt free today than anyone.
If anybody has any questions or concerns about New Era Debt Solutions I would be more than happy to answer them.
Thank you. Dan Smith


Hi Dan

I have been in communication with one of your reps Anna. So far in my experience has been good. I was going to settle my debt in 8months but new era said that i would be only getting 65% and 68% with ur fees while most companies are settling for 40%. Is that the best that New Era can do? please respond as soon as your able until then I should probably look for a company that can settle for 10-20cents on the dollar? Is there anything u can do to win my business?

Thank u

Tyrone


lrhall41

Submitted by on Tue, 12/29/2009 - 13:26

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Just came upon this website...it compares side-by-side...
So confusing......... trying to navigate in this sea of companies..
Anyone have any info..good/bad re: these?
debt-consolidation-services-review.toptenreviews.com/


lrhall41

Submitted by on Wed, 12/30/2009 - 15:35

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I read all of the material on debt counciling, debt consolidation, debt settlement, and bankruptcy. There isn't one right answer for everyone. It really does depend on your specific financial situation and the circumstances that brought you to need debt relief.

My debt was credit cards. I had stopped using them and had been rigerously paying down the balances for five years. I was making progress, but it was slow. Then I was injured and I had trouble paying them at all.

Credit counciling didn't really make sense for me, since I had already brought my spending and savings in line with my income, and had been paying off my debt.

Debt consolidation would have put all of my debt into one payment, but that didn't really address the issues I was having.

Bankruptcy, in my state, for my situation meant paying back the creditors over a period of 5 years, no interest, but the full amount owed. Court appearances and two credit manditory credit counciling sessions provided by the state.

Debt settlement, meant getting out from under all of the debt, without bancruptcy, in less time. You can do this without any debt settlement company. If you are a good negotiator who can keep your personal feelings out of the conversation, than you should try to do it without help. If your like me, and not able to keep personal feelings out of the negotiation converations (and how can you really?), then a debt settlement company is the way to go. Other things to consider are settlement negotiation phone calls at work, at home, etc. If you do decide to settle it yourself, make sure you consider how and when you will make and receive these phone calls. You don't want to risk your job with these phone calls. And there can be a lot of them! Also keep in mind creditors don't always give the entire picture, in trying to collect the money they are owed. Collection agencies and collection law firms out and out lie to get the money. They will claim and threaten things they cannot do legally. A debt settlement negotiator has more experience with what is and isn't true, what banks charge-off at different time intervals, etc. Some even keep databases of creditors and what their previous settlement were to use for future clients.

I decided on Debt Settlement. I checked out several different settlement companies. Many claim things they can't do. Or make bold promises. Or flat out don't tell you things you need to know. For instance, you can get sued. You will likely owe taxes on the settled debt. Many of the companies hid their fees and cost structures. The one company who seemed to be upfront about all of these items was NEW ERA. Both on their website and on our initial phone converation, they made sure I was aware of possible consiquences in settling debt.

In the process of settling my debt, two accounts were handed over to law firms and I was sued. Both times were settled out of court with a settlement. In two more cases, the accounts were sold to collection agencies and they were both settled. Only two of my six original accounts were handled directly with the banking institution.

I had one account settled at 16%. Yes, that means I paid 16 cents on the dollar. Another account was settled at 70% (70 cents on the dollar). My overall settlement (total amount paid over total amount owed) was 39%. I saved 61%. Now, if you add in settlement company fees and taxes (fed, state, city), the real savings was 40%. If you are thinking about debt settlement, make sure you look at the tax code as it relates to insolvency. You may or may not owe the taxes.

Also, if you do have to pay the taxes, you may start owing them before you are finished with settlement. This can be another big bill over your head. Remember, the better the settlement, the bigger the tax bill.

Read your contract with a settlement company and make sure you understand what it.

When I first signed on with NEW ERA, I was still a little nervous. The contract outlined all of the fees and how to make payments towards a settlement. Right from the first settlement, I found NEW ERA to be upfront and honest about each settlement. They explained what my options were and how they could proceed. And sometimes what the consequences were. My negotiator was easy to talk to and answered my numerous questions. In three years, I settled a $63K debt. I now live debt free. NEW ERA did a GREAT job!


lrhall41

Submitted by on Wed, 02/03/2010 - 10:34

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why do this site take out other peoples site and replace it with this site ? has anyone figured out that this site is all about advertising themselves, everyone should beware of how many people are out to scam you.

btw the BBB is crap because of how many idiot old refi guys got into this business they are the ones making everyone have a bad grade with BBB and the good companies are the ones that suffer too

another side note too, TASC is crap also, in the begining TASC was designed by many "good" settlement companies that wanted to replace the BBB add so they could now put up TASC on the sites. this was good for awhile. now even all the shitty companies are a part of TASC too , all they have to do is contact TASC and pay a fee to use them. So what TASC was all about has turned into what they were trying to to keep out.


my advice to seriously do some research, when calling these companies listen to the people that actually care, if youre talking to some lame sales person trying to force you into the door back away. Ask to see some examples some actual settlement letters that they have done (of course they should white out names, account numbers & address's. listen to see if they actually know what theya re talking about. most sales departments dont even want to sales people to know what they really do, they want closers to get you in the door.

Debt settlement does work you just need to find the right people to help, ive been settling debts for 7 years now and it seems like latley everyone is out to screw someone. in this economy people need to come together and help each other.

this isnt an advertisement either, hopefully this means alot more without me closing this message with a plug trying to get you people to go with my company.


lrhall41

Submitted by on Thu, 02/04/2010 - 23:02

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earlier in this thread someone was talking about going with a company that will settle debts for 10-20%, like i said ive been doing this for over 7 years. Please beware of these companies. The truth is that YES some times i can settle for 10-20% but to claim thats what they will do to get you in the door, most likely these are the BAD companies that take all your money up front and not settle your debts till it too late and all the great deals have passed. meanwhile when you figure this out they already got you money and youve signed a legal binding contract saying what theyve done you OKed

for the last 7 years i usually settle around a 1/2 million of debt a month at and average of 30%, ill repeat that is a average, some are 60% some are as low as 9% settlements but at the end of the month my average will be around 30% and im very very aggressive with the creditors.

Heres step 2 though, there are fees involved, people dont go to work for fee and people need to understand this too, so now you want to not only find the right company that will do the honest aggressive work but you want the fees to be low aswell, do not go with a up front fee company ( they have not much urge to settle your debts theyve already got your money. go with a company that is bases the fees off of the actual work theyve done ( if the dont settle they dont get anything)

im done ranting, hope this helps and good luck, debt settlement is a great concept but the crap that is out there needs to be locked up for doing the things they do to people in need of help.


lrhall41

Submitted by on Thu, 02/04/2010 - 23:23

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Quote:

Originally Posted by Anonymous
Hi Dan

I have been in communication with one of your reps Anna. So far in my experience has been good. I was going to settle my debt in 8months but new era said that i would be only getting 65% and 68% with ur fees while most companies are settling for 40%. Is that the best that New Era can do? please respond as soon as your able until then I should probably look for a company that can settle for 10-20cents on the dollar? Is there anything u can do to win my business?

Thank u

Tyrone


Hi Tyrone,

I realize you have probably already made a decision, but I just came across this thread and will be actively participating and answering questions on behalf of New Era. Unfortunately, although the ads and sales people will quote rediculously low settlement numbers to win your business, the truth is the total cost of a debt settlement program is always going to be much higher. Most companies are mixing words to try to paint an inaccurate picture. The are a few key factors that will cause your actual cost to differ from what is being quoted -

1) Many quotes do not include the company's fees. If they say 40%, that isn't including any of their fees.

2) Many quotes are based on your current balance, although the settlement percentage is based on the balance at time of settlement. For example, you enroll a debt of $10,000. By the time a 40% settlement is reached, the balance has become $12,000. Your settlement is $4800 which is actually 48% of your enrolled debt, not 40%.

3) Many quotes are quoting based on best case scenario. Due to the nature of the program, debts are going to be settled over time. Some debts are going to get better settlements than others. Just because you get one debt settled at 20%, doesn't mean the rest are going to. The total cost is what's important, and this includes those that settle for 20 cents on the dollar and those that settle at 75 cents on the dollar.

If Anna quoted you 65% to 68% this is going to be an accurate, while conservative, estimate of your true cost - including fees, including inflation, and including all settlements. You could very well have a much lower cost to complete the program, but I think when it comes to such an important decision as your finances, it's better to error on the side of caution. Unfortunately, overpromising and underdelivering seems to be the M.O. of the debt settlement industry, and why it is under so much fire.


lrhall41

Submitted by Craig Pollack on Tue, 02/16/2010 - 11:02

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Quote:

Originally Posted by Craig Pollack
Hi Tyrone,
I realize you have probably already made a decision, but I just came across this thread and will be actively participating and answering questions on behalf of New Era. Unfortunately, although the ads and sales people will quote rediculously low settlement numbers to win your business, the truth is the total cost of a debt settlement program is always going to be much higher. Most companies are mixing words to try to paint an inaccurate picture. The are a few key factors that will cause your actual cost to differ from what is being quoted -
1) Many quotes do not include the company's fees. If they say 40%, that isn't including any of their fees.
2) Many quotes are based on your current balance, although the settlement percentage is based on the balance at time of settlement. For example, you enroll a debt of $10,000. By the time a 40% settlement is reached, the balance has become $12,000. Your settlement is $4800 which is actually 48% of your enrolled debt, not 40%.
3) Many quotes are quoting based on best case scenario. Due to the nature of the program, debts are going to be settled over time. Some debts are going to get better settlements than others. Just because you get one debt settled at 20%, doesn't mean the rest are going to. The total cost is what's important, and this includes those that settle for 20 cents on the dollar and those that settle at 75 cents on the dollar.
If Anna quoted you 65% to 68% this is going to be an accurate, while conservative, estimate of your true cost - including fees, including inflation, and including all settlements. You could very well have a much lower cost to complete the program, but I think when it comes to such an important decision as your finances, it's better to error on the side of caution. Unfortunately, overpromising and underdelivering seems to be the M.O. of the debt settlement industry, and why it is under so much fire.

Yo Craig,
Hope all is good.
William Smith


lrhall41

Submitted by on Tue, 02/16/2010 - 11:59

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I, too, have been considering signing with New Era Debt Solutions forf debt settlement. However, I have not moved forward because another company I spoke with advised that a complaint has been filed with the New York State Atty General's Office concerning New Era. I have tried to find out the result, but have been unsuccessful. Anyone have further information on this. I would seriously like to review it. Thank you.


lrhall41

Submitted by on Tue, 03/16/2010 - 11:08

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Quote:

Originally Posted by Anonymous
I, too, have been considering signing with New Era Debt Solutions forf debt settlement. However, I have not moved forward because another company I spoke with advised that a complaint has been filed with the New York State Atty General's Office concerning New Era. I have tried to find out the result, but have been unsuccessful. Anyone have further information on this. I would seriously like to review it. Thank you.


New Era's records were subpoenaed by the New York Attorney General along with a dozen other debt settlement companies. We complied with all of the requests and submitted all requested information. We do not anticipate and further requests for information nor do we have any reason to believe that any further action by the New York AG is forthcoming. The New York AG has filed actions against 2 other debt settlement companies, and both of these lawsuit have now been resolved.

New Era Debt Solutions knows of no complaints ever filed against us with the New York AG's office.

I hope this addresses your concerns. Please don't hesitate to bring up any conerns you may have, I'll be more than happy to help.


lrhall41

Submitted by Craig Pollack on Wed, 03/17/2010 - 12:07

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I worked at New Era for 7 years as a negotiator in the settlement department. Because of my personal reasons I decided to quit the job and go out to try this on my own.

The point Id like to make though is if I did not know how to settle my own debts and I were to hire a company to do debt settlement I would hire New Era! They truly care about the clients in debt, they only charge a settlement fee when the debt is settled.

I believe that New Era has settled more debt than any other company in this industry with aggressive negotiators because of the fact that they have to earn the fees.


aka RIOT


lrhall41

Submitted by on Wed, 03/17/2010 - 14:54

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I am so confused!!!!!!!I have been researching Debt Settlement Companies for a few months now and I haven't found one that has a lot of positives said about it. I need help now and I can't find anyone I feel I can trust. This is really scary! I just went through a home modification with a local company and we were charged a lot for this service. The modification didn't even save us $100 a month. We've been told that we could have gotten the mod done for nothing. What a rip off!! And now they want to help us with debt settlement. I don't think so!!!!!!!!!!!!!!


lrhall41

Submitted by on Wed, 05/26/2010 - 18:15

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New Era is better than any other debt settlement company out there... and I talk from experience. Almost ALL DS companies will charge you all the fees up front. I did my research before joining a DS company because I couldn't qualify for a BK. NE was the first company I ran across that didn't charge me all the fees right away. They charged me after they settled each of my accounts. I owed $30,000 to Bank of America and US Bank. I settled both accounts within the first year for less than half my original balance. Yes I had to come up with a lot of money to do it... and I couldn't have done it without my family... but they saved my life. Literally.


lrhall41

Submitted by on Thu, 07/08/2010 - 22:22

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[QUOTE=Anonymous;402123]I've heard rumors about New Era Debt Solutions...and they weren't the good ones. Someone should stop their business efforts immediately. A friend recommend deleted per TOS - ND as an alternative.[/QUOTE]
I talked to one of the debt counselors and i found that they are a little aggressive trying to sign you up. The counselor had a way of talking down to me which i did not like. I recommend finding someone who you get along with well as well as the right credentials. You should be alert to the fact you are on the phone and you can't see these people ha.


lrhall41

Submitted by on Tue, 07/20/2010 - 17:04

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Quote:

Originally Posted by Anonymous
I am so confused!!!!!!!I have been researching Debt Settlement Companies for a few months now and I haven't found one that has a lot of positives said about it. I need help now and I can't find anyone I feel I can trust. This is really scary! I just went through a home modification with a local company and we were charged a lot for this service. The modification didn't even save us $100 a month. We've been told that we could have gotten the mod done for nothing. What a rip off!! And now they want to help us with debt settlement. I don't think so!!!!!!!!!!!!!!



i to went through a loan modification and it also did not save me money. I also spent a lot to get this result. ridiculous. But I am going with era debt. They are very sincere, at least to me they were. I spoke directly with the vice pres. they answered all my questions, and they do not take the fees off the top. not like the majority of the company I spoke with.
little scary but you have to get your feet wet. Half the creditors I tried to negotiate with would not speak to me. and the other half put you on a temporary payment.


lrhall41

Submitted by on Mon, 08/23/2010 - 07:47

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[COLOR=#0070c0] [/COLOR]
[COLOR=black]Hello, [/COLOR]
[COLOR=black]For anyone looking for ANY Debt Settlement Help, you should be aware of the recent FTC Ruling ensuring consumers do not get ripped off. The FTC ruling states that you should NOT pay a single cent until the services have been delivered. New Era Debt Solutions became compliant as soon as the Rule got passed on July 29th. The other major change is that now the BBB can actually rate companies in this industry based on their individual performance and at last our efforts have been recognized. We are now rated A+ with the BBB.[/COLOR]
[COLOR=black]Lastly, by working closely with the FTC and other regulators we can ensure that consumers rights are protected and that companies that are abusing the consumer are exposed to the regulators.[/COLOR]
[COLOR=black]Sincerely,[/COLOR]
[COLOR=black] Alex Viecco[/COLOR]
[COLOR=black]New Era Debt Solutions:D[/COLOR]


lrhall41

Submitted by on Thu, 01/06/2011 - 12:44

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Wrong! New Era Debt Solutions has an A+ with the BBB


lrhall41

Submitted by on Tue, 02/01/2011 - 05:50

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