Help!

Is the service address the same for both accounts?

Yes is is but different names and social security numbers

I don't think that it matters about the SS #'s. The service address is the same and you are husband and wife. Someone may have a different opinion but I think they are well w/in their rights to combine the amounts. Was your account closed recently? W/in the last few months or was this a while back?

Thank you :)

So would you suggest us contacting them and make payment arrangments since the balance is so high and we don't have money to pay it off in one lump sum?

I think you should call the company & see what kind of arrangements you both can agree to...I'm sure it'll be fine that you can't pay everything at once...and you also don't want to run into a situation where you aren't paying anything at all, aren't in contact with them & they terminate service.

Electic companies are generally willing to work with you especially during these difficult economic times. Contact them and see what you can work out. Determine what you can pay and when and then stick to it. Don't overextend yourself especially now with the holidays fast approaching.