Just When You Think All is Going OK with these PDL's
Date: Fri, 10/31/2008 - 05:38
Should I call them or should I call CFSA and report them? I am also going to file a claim with the BBB for sure. You cannot even trust legal internet PDL's When I get out of this mess I will never ever put myself in this situation again.
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i would complain to the CFSA asap.i would be prepared to forward the email of the EPP.the extra amount along with a record of the extra debit.also file a BBB complaint.
Well I must say the CFSA was not that helpful. They did send me
Well I must say the CFSA was not that helpful. They did send me an email with a complaint form to fill out. Other than that all they did was give me a phone number for Cash America (parent company of Cashnet USA) who transferred me right back where I started from. I finally told Cash America that I wanted to speak to a manager from Cashnet USA of course no one answered the phone. I kept calling Cash America back and I think the girl was so sick of me calling she put me through to the Vice President of Operations. Well to my surprise I spoke to one of the nicest people I have ever dealt with. Within 30 minutes he called me back and got the ball rolling. The apologies were flowing and I think I am going to get a PIF out of it. I guess it pays to be persistent. (I was off today so I had the time to be a real nag!!!! lol)
pdl
I have that happen, too. I had 3 PDL's at one time. With all of these fees coming out of my check's, every other week, it was getting TOO much. I had to 'stop payment' on one of them...just din't have any money left out of my checks. I called ONE of them up. I THOUGHT I had made arrangements to send them Money Orders, for what I could afford. Next thing I knew this certain PDL took the ENTIRE balance out of my account. Gosh....it was a mess!
Well even though they were very apologetic when I got to the VP
Well even though they were very apologetic when I got to the VP the first guy I spoke to pretty much said you are sol. So do I believe it was an honest mistake taking an additional $88.25 like they tried to tell me? NO I think they were hoping I didn't notice but like I said the VP was really a nice guy and truly wanted to help me. If all PDL companies had employees like this guy I would not have any complaints. In the last two weeks I have settled with Sonic, Cashnet, Loanshoponline and ameriloan. I have four to go, Eastside Lenders (I have heard nothing from them I owe them $30) SGQ Ltd (I Have heard nothing from them I over paid by $150) Paychecktoday.com (I have heard nothing from them I owe $30) and last but not least Cash Advance Network (I owe them $120) and they turned me over to ARM who is harassing me at work. I filed a complaint with the BBB, AG and the AZ Dept of Financial Institutions.
debt
Just kind of proves that PDL's don't 'honor' their own agreements. How do you NOT notive an extra $88.00 ( or so..) coming out of your account? Did the PDL company really think you were going to be 'blind'? Guess they did.