validation response

there are numerous possibilities for this.

1.it could be any software mistake.

2. If it is not computer software generated it could be typo.

3. some companies require to sent the bill so that they can keep their records with clarity.S the customer won't complain i haven't received the bill.

4. this could be law mandate that company need to inform all the details (even if nothing is there) about the debt docs.

:wink:

wondering45, I would go back to FIA CARDSERVICES and see if I owed anything, and get the true amount that way.

If it was charged off there is no balance remaining.

There is still a balance but they are no longer showing the debt as an asset on their books. CO does not mean the debt is extinguished. It is an accounting transaction that they must do at 180 days past due.

ok now it is very clear that it is somewhat their practise of bookkeeping in accounts. but ultimately customer is suffering for this practises.need to improve their own software...........i suppose you are happy now.Isn't you original poster?

WTF??

Send them a letter stating they need to send something else because according to what they sent, it showed a zero balance. If it was a mistake, you have the right to see the right amount.