logo

Debtconsolidationcare.com - the USA consumer forum

What the hell is going on

Date: Mon, 06/29/2009 - 05:34

Submitted by anonymous
on Mon, 06/29/2009 - 05:34

Posts: 202330 Credits: [Donate]

Total Replies: 5


I didn't return a dvd to Blockbuster for a really long time and I got a letter from NAFS saying that I owe them a certain amount of money for my outstanding debt.

I returned the DVD to Blockbuster and asked them if all was squared as long as I paid the dollar and something over due fee and they said yes. They said that I don't owe anything anymore.

Yet I am still getting phone calls from NAFS saying that I owe them the same amount of money that they were asking for from the start. I don't have my letter anymore since Blockbuster told me that this whole thing was taken care of so I don't have a reference number anymore so I can't even reach any live person on the phone at NAFS to talk to.

What is going on and how am I supposed to talk to them about it when I can't even get to anybody on the phone?? This has got to be one of the most idiotic automated phone systems that I've ever come across.


Hmmmm, the OP said they already talked to Blockbuster. I would contact Blockbuster and ask them for a copy of the receipt/letter, copy it and send it with a Cease & Desist letter (Certified Mail, Return Receipt Requested) to NAFS.

Netflix is better anyway, you can take as long as you want to return it (as long as you are an active customer).. :D


lrhall41

Submitted by Chrys Henderson on Tue, 06/30/2009 - 01:49

( Posts: 2538 | Credits: )


Similar situation happened to me and it took the collection agency roughly 2 weeks to stop calling. I was dealing with NCO at the time though so this CA you are dealing with may just be stone aged with a paper trail. The fact you paid the bill at BB and in fact returned the movie tells me the account was still in their system. I am guessing you got the letter for $110 or so for the cost of the "commercial" dvd?


lrhall41

Submitted by on Tue, 06/30/2009 - 14:13

( Posts: | Credits: )