Settling with Chase. where send correspondence?

Your best bet is to call them direct and work out settlement over the phone. Letters do not always get in the right hands. Also, you need to be late in order to talk settlement.

i always call with an offer and if they slam you with a "hello no that will never happen" fax the same offer after the phone call. this can lead to them calling you right back sometimes with an aproval because they had something to show the boss.

i believe with chase though they have a correspondence department so what ever you fax wont get to the right people, they might forward it over but itll take a few days probably.

i do however believe something in writing is much better than something verbal, a fax could sit on some ones desk while they stare at it all month then again it could go right into a shedder.

We are 120 days late. They offered us 50% and sent a fax from legal department with that offer. We want counteroffer but sent where? whom?
The letter (fax, actually) they sent us has very unclear and legal language. I don't think it says anything close to that this payment will be considered to paid in full for the outstanding balance. I want them rephrase and lower the offer too.:)

Quote:

I have had absolutely zero results with letters. Phone calls are the way to go. If you hit a brick wall, hang up and call them back so you have a chance with somebody new.

call 1-866-339-8391- it is the dept that can authorize settlements

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HI,
i have lurking around these forums for a while now. I now have my questions to ask and contrubutioons to make.

Hoping to help you out with some chase telephone numbers from my spreadsheet.

Giv'em a try and see what happens.
Wow, they've got a lot numbers.

224.222.8004
800.446.6431
407.771.0887
402.220.4824
866.821.9635
888.694.6909 = Settlement Department and it's good 'cause I called 'em.
402.220.4351


Good Luck!
And let me know if this helped.

I have tried a lot of times to get copies of the papers that Chase says I signed. They sent me a set of papers but the signature page was not signed..it was blank. I have requested copies at least five times and each time they say they are in the mail...I have been trying since Chase took over WAMU stuff...what can I do to get a copy. I did not get anything from the lenders agent when he had me sign with WA Mu at Starbucks.

At the beginning of my journey I sent letters to Chase, B of A and Capital One. From all three I received a form letter asking me to call in. Complete waste of time to stand in line at the post office and then pay for the certified mailing. Nothing got done until I called.