logo

Debtconsolidationcare.com - the USA consumer forum

Forums
  • Latest topic

Complaint on Firstsource Advantage LLC

Date: Fri, 05/21/2010 - 12:34

Submitted by anonymous
on Fri, 05/21/2010 - 12:34

Posts: 202330 Credits: [Donate]

Total Replies: 12


Your customer service department is extremely rude. They make a settlement agreement so they can get money out of you right away then don't hold up their end of the bargain. Once my bill was sent to collections it was over double the balance due. At hard times like these you think they would be somewhat compassionate. I was making my payments every month per our agreement, lost my job, still making the payments and they aren't keeping their end of the bargain up with the agreed settlement amount. They'll get my next three payments then after that screw them.
I'm single living on unemployment only and about to claim bankruptcy so they won't get a penny.


Guest, this is not the place to post your grievances against First Source. if you want to draw the attention of the First Source management about the misbehaviour of their customer care representatives, you may care to post it directly on their site.

However, our members also have shared their experiences with First Source in this board. You may take time in checking those out. Following is one such discussion.

http://www.debtconsolidationcare.com/collection-agencies/first-source-advantage.html


lrhall41

Submitted by SC on Fri, 05/21/2010 - 23:40

( Posts: 3937 | Credits: )


This company continues to call my office, looking for someone I've never heard of. We have 600 people working here, I did a staff search, they are not an employee. I've told them this repeatedly. I'm sending them a letter in writing, and the next time the call, I will have to alert my corporate counsel. I'd post to their website, but my corp counsel says to put everything in writing for a trail. ENOUGH ALREADY.


lrhall41

Submitted by on Tue, 08/17/2010 - 07:29

( Posts: | Credits: )


this company keeps calling me ever day and im getting tired of of it you guys keep hursseing me and i will get a lawyer so stop calling me and you will get what i give you please send me a bill in the mail to p.o box 4337 Everettt wa 98204 thank you i will send you a money oder soon as i get a bill from you guys


lrhall41

Submitted by on Mon, 11/29/2010 - 13:15

( Posts: | Credits: )


I recently moved and had to get a new phone number which has become a nitemare to say the least.
For almost 6 months I keep getting calls for this person Hector and in the beginning I called back a tried to be polite and inform them I just recently acquired this number and to please stop calling. Here it is months later and I am getting recorded messages left, repeated calls and now I am not nice when I speak to these people on the phone. They keep telling me they will remove my number but that there is not guarantee that I will not be called again. I am going to contact legal services now and see about filing harassment charges against them for this continued ignorance on their part and treating me like I am a guilty party. It is not my fault they can not find this person they are looking for and common sense would tell them they would most likely ditch their existing phone number. If they had half a brain they could check to see that this number was reissued....I want charges brought against them since they are to ignorant to keep records according to them and continue to waste my time to pursue someone that has long disappeared.


lrhall41

Submitted by on Fri, 12/24/2010 - 10:38

( Posts: | Credits: )


This company suggested that I take up another 'job'.

They even tried getting me not to pay my medical bills; quoting "Medical bills don't occur interest the same way a credit bill does..." "But then if I get hurt..." "Well... you know they help people anyways."


lrhall41

Submitted by on Wed, 03/23/2011 - 09:59

( Posts: | Credits: )


This company suggested that I take up another 'job'.

They even tried getting me not to pay my medical bills; quoting "Medical bills don't occur interest the same way a credit bill does..." "But then if I get hurt..." "Well... you know they help people anyways."


lrhall41

Submitted by on Wed, 03/23/2011 - 10:00

( Posts: | Credits: )


Dear Apem,
We suggest you write in to us at deleted pm for us to get back to you sooner.
Best Regards, Team Firstsource


lrhall41

Submitted by teamfsl on Mon, 04/09/2012 - 21:54

( Posts: 9 | Credits: )


Dear Toop,
We work on a list with customer information that has been provided to us by clients. The number might have been registered under a previous customer and hence the call. If you wish to write to us about the same, please do so on deleted pm and we shall respond to you sooner.
Best Regards, Team Firstsource


lrhall41

Submitted by teamfsl on Mon, 04/09/2012 - 21:57

( Posts: 9 | Credits: )


Dear User,
We apologize for the inconvenience, the mix-up caused you. We are looking into the matter. If you wish to write to us about something specific, please do so at deleted pm and we shall respond to you sooner.
Best Regards, Team Firstsource

blow me idiot.the reason people are on here is because your piece of garbage breaks the law.you will not post your email,and continue to wake up year old responses to 2 plus year old threads...paulmergel


lrhall41

Submitted by teamfsl on Mon, 04/09/2012 - 22:00

( Posts: 9 | Credits: )