West asset management collection agency - are they collecting student loans?

Ohhhhh, I know who West is. Looks like they weren't making enough money purchasing the debt, so they are third-party collecting it too. A******s!

View their profile with BBB-Mike

DOE have a list of collectors to work on default student loans. If an agency is found breaking laws, you can complain against them with DOE as well.

Curlycarl is right.

Also West Assets seem to be playing with having only P.O. Boxes, no doubt to try to say they didn't get Cease Communications letters, etc. But, they are located at:
2253 Northwest Parkway
Marrietta, GA 30067

I forgot to add, that according to the Atlanta BBB, Ms Thomas' email address is:
HWThomas(at)west.com

Feel free to send her a few friendly e-mails.

i found an account with West Asset Mgt. on my credit report, says I opened an account in March 05 and it went to collections in Nov 05?? I don't know what it is...it's only for $114...how do I find out what it is?

Seeing_the_Light

You need to call up the credit company and inquire about this account. If they can give you correct information about the debt, you will have to plan up your payments. If the account has not been sold to the collection agency, you can arrange payments with your creditors or else you will have to deal with the collection agency only.

that's the thing, i don't know who the account is with...i don't remember opening an account in MArch 05??

Call up West Asset Mgt. since they are in your credit report. Request for the details and they should be able to give it to you. If they say that can't give you any information because the account has been sold to the collection agency, you can insist for the same information from them. Do not pay anything until you have proven records.

If no one is able to give you any information, you can show proof to the credit bureau and request them to conduct their investigation. Make sure that you do all your correspondences in writing through certified mail with return receipt requested.

Seeing_the_light

I notice that you are in Texas. Also send them a letter demanding validation of this debt. In Texas this can be done anytime, not just the "within 30 days" collectors put on their letters. Also, according to the Texas Debt Collection Act, -the collector- must provide you with materials to dispute the debt. If the collector has not sent you competent validation of this debt within 30 days, the collector must send letters to everyone they reported it to (ie, credit reporting agencies) removing it. West Asset Managment is a junk debt buyer, which generally means that they'll have what amounts to only high school students working for them. If you call them up, be sure to tell them that you are recording all conversations. In Texas, I believe that it doesn't matter if they agree to this or not.

In TX you do not have to even tell them you are recording calls. And I would not tell them.

Thanks for contact info about West MAnagement. Just last night they refused to give me address and said they did not have info to verify debt.
So...with your help the verification letter goes in the mail today!

Good news for you if they don't have the info to verify the debt...what a bunch of morons to admit that. If they can't verify the debt, they can't continue to try to collect it, and they cannot report it to the bureaus.

I found where WEST ASSEST is located just in case anyone wants to pursue......

3795 Corporate Center Dr
Earth City, MO 63045
314-264-7100

2812 Spring Road Se
Atlanta GA 30339
770-432-2505

2253 Northwest Pkwy
Marrietta GA 30067
770-618-2200

i would be thankful for any kind response in regards to this company. they contacted me through my job and told me that i had a outstanding student loan due, they told me that if I was unwilling to work with them they would seek a wage reduction aginst my paycheck. Is this legal? can they do this without going to court first? Whats the difference if their is one, between garnishment and wage reduction?

No, the company is trying to intimidate you on false grounds. They must have the case at the court before garnishing your wages. Besides, federal laws state that the company must give the complete information about the debt before asking for money. Send a debt validation letter and cover your basis as per the legal terms. The company must honor your request before intending legal actions. They need to prove that you were trying to avoid a legitimate debt.

This is funny! I work at west and find ur conversation hillarious....the real sad thing is to see the people who go to such lengths to actually dispute a $114.00 dollar debt....the answer is always im a consumer....wrong u were a consumer before ur account was charged off because ur a jerkoff and dont pay your bills like the rest of society...as for the lady with the acc on her credit report listed as west asset management, most of those especially small balances are medical accs which could of been placed with us for several reasons a)ur insurance was never billed and the creditor never billed u for the service just ur ins which probably explains why u know nothing of it cause it was a minute trip to office and is a missunderstanding...in this case all u need is a letter of the debt and submit to ur ins...b) you took a trip to the doctor and never paid its easy for people to take affence first but if u just called the # on ur credit report u could solve it very easily...i would suggest u send ur letter to the 2253 northwest pkwy adress as that is our posting office and will forward ur letter to our client services...who will be happy to send u notification of the dbt and any records from our client...chances are u called the wron office and no one new to forward u to our sherman tx office which has all medical accs that arent out of the bay area in california... In some sence ur right their are collectors who are not sure of where to look we get a lot of new people often as do most agencies and do our best to train in time they pick it up or are shipped out....and if ur trying to prove that u were not notified so u dont have to pay any judge that looks at ur case is gonna laugh in ur face a)uyou called the dcompletely wrong office b)u didnt even ask to who you could locate to find your file...ie. Our client services can do every inquery you have being they work directly with our clients...i find most of your comments hillarious because you guys speak out of pur ignorance and ideocity!!!...like the adresses on the blog before my post the first two adresses are offices if they recieved a letter and the acc wasnt in their directory guess where it goes...the round paper file...for those of u who dont know what that is its the garbage....the third adress is our posting office is the pmt posting adress its where we direct people to mail their pmts in...so in very sence almost all the adresses except for the last one will do nothing for you...oh and to explain why each site has a different system they run on so if u have an account in our new york office i couldnt pull it up in our atlanta office...we do have a main from for which i could locate ur account however and give you the new york office number to call...as for (guest) second blog up...we can and will continue to report the acc its not our fault the dbt isnt contacting the right people...afterall if the dbt was paid in the first place it wouldnt have appeared on her credit bureau report....u speak out of ignorance and unintelligance!!!...as for recording conversations who cares cause the company has made it policy to take away all phones that arent monitered we work on recorded lines already dumb ****....and as for getting it removed from your credit report good luck it takes an act of congress to make it happen so good luck with that its not just so easy as to telling equifax, which is also based in atlanta ga incase ur were wondering,we cant prove dbt a)we can b)in most casses you have been notified and their is record of it....it is against the fdcpa to send letters with our name plastered on it because anyone who got ur mail would know it was a ltter from a dbt collector it looks like junk mail which is why you probably threw away the one balance notification letter we have to send you per law provided you have updated our client with your current adress...we cant get dinged for you falsifieng or not notifieng the creditor of your updated mailing info....oh let me break for a glass of water.....as for you who think you can go withought paying your bills i would suggest otherwise we also have a lway office within our corporation...for your enjoyment ill leave out the list of clients that are sued and that arent....just be sure to pay your bills....ive always wondered where people get off thinking they dont have to pay...one of the most famous answers to telling somone they owe money and asking when theyll pay it is"i was never notified so i should have to pay it"....since when do you have to be told to pay your bills really seriously and just because your the **** that decided not to update your file with your correct mailing adress in hopes the bill will go away...the bill isnt going away you owe it you know it, its hillarious what i hear on a daily bassis seriously 95% of people who owe any dbt are soo f**king irresoponsible it kills me...i guess thats why their in collections in the first place...i love collections i get a since of astisfaction when i make soone pay...i never settle ig et the balance or nothing...it gives me the same pleasure as a cop because in all actuality you people are thieves...whether its a cell bill, medical bill, credit card bill, department of education bill, tax bill, repossesion, chk acc overdraft its credit that was extended to you. If you let somone borrow an amount of money and they never paid it back they would of stolen from you right? Right! So really i cant wait to see the responce to the post! Were not all bad people as most people think and i do admit their are the occasional people who have accts placed in error which i feel ms texas has had happen to her, or somone somehow overlooked the acc which happens but they pay it....so people just pay your bills on time and you wouldnt have to worry about somone calling you between the hours of 8-9 which is perfectly legal in every state...even if your eating dinner!!!!

[color=Red]****Adult term removed - Jason[/color]

Dear sidney yes yes yes, a is perfectly legal to contact you at work especially in regards to wage garnishment and ill let you know if they say they can they can, all our lines are monitered so no ones gonna make a fumble as to tell you you could be granished if you cant they have been instructed to use this, and if you hung up on them as a collector i would send ur ass to the legal department for sure...i used to do legal collections its fun, all u need is a licence to practice in your state and if i call you and you dont paythen is perfectly legal to garnish your wages...let me explain a)we need your place of employment clearly which they have, a current adress which im sure they have also where you can be served and if not at your home no adress to serve you than at work which is all legal...wouldnt that be fun...hey look youve been served...wasnt that a movie...anywho they can garnish up to 25% of your monthly income,..infact they really dont even need to call you if you dont answer the phone the fact that you have a bal outstanding and isnt paid once cent is reason enought to file for a garnishment...the onlynotification youll get is the court order that your wages are now being garnished....all we have to do is file with the court and contact your employer for all your payroll info which they have to give per court orde and give adress for the 25% monthly to be sent in....an their you have it you have refused to pay and we have the right to garnish your wages..chances are you threw away the initial notice mistaking it for junk mail, and our system shows every letter sent off so we have clear documentation of that first notice for your responce...your best bet is to call the collector and set up arrangments before a court does it for you...if they arent in the process already only takes a short while...either way the collector will get commission off you or the legal collector who set up your wage garnishment will infact if they garnish you our percentage of the cut goes up and so does th balance you pay legal fees and any accruing intrest....so i would probably call and set up arangements they may settle the account out for a redused payoff...if garnished ur responsible for full bal and any fees

"....The real sad thing is to see the people who go to such lengths to actually dispute a $114.00 dollar debt...."
Typical scam tactic from a collector. File a bullshiat negative mark on somoenes file, make the bill small enough that the victim will "just pay it" to get their credit back and to stop the harrassment.

"and if you hung up on them as a collector i would send ur ass to the legal department for sure...i used to do legal collections its fun, all u need is a licence to practice in your state and if i call you and you dont paythen is perfectly legal to garnish your wages..."

I dont even know why we have bank heists, this is much easier and somehow legal! All you need is a licence to commit fraud? Who knew?


The reason people despute 114$ collection agency bills is because theyre fraudulent! The reason we despute collection agency bills is because some jerk from the agency lied to the bureaus and screwed our credit to see if they could get us to pay - we all know you work on commision.

If you collectors would stop lying, stop committing fraud, learn to spell names and record phone and ssn numbers correctly, maybe the people who do accually owe you money wouldnt be so reluctant to pay you.

Its not that we fear you collectors - its because we dont trust you!

Happy scamming!

Lol...oh your one of those....yes somhow i have fraudulently got your employment info adress numbers and ssn in hopes to scam you out of $114.00.....i will refrain from any negative comments on that one as anyone who read it can agree u have issues of your own..lol...seriously i gave her good info its probably an oversight or error in billing ide guaranty its medical...trust me i know what im talking about...im not a a whack job shouting out conspiracy....seriously over $114.00...use your head be what does it hurt to call and chk out either way how will she get it updated on her cbr??? Seriously info like your input hurts people than rather helps you really need to get a grip

"Seriously over $114.00..."

Yup seriously over 114$!

"i have fraudulently got your employment info adress numbers and ssn in hopes to scam you out of $114.00....."

Happens alot - look at the 100's of posts in here.

"im not a a whack job shouting out conspiracy...."

Do you think we all know each other and have gotten together over a beer and decided to make up lies about collection agency horror stories?

"i guess thats why their in collections in the first place...

Alot of us are in collections because collectors dont care if they make mistakes or have the decency to check their entries.

I love collections i get a since of astisfaction when i make soone pay..."

We know, thats why alot of us are here, trying to figure out how to stop collectors from making us pay money we never owed for their personal satisfaction and beer money.

I love how you reffrenced beer more than once in your response....it lets us all know...i will give you credit though for taking my response out of text and alterring them for your own propaganda...no one is frauding you silly you need to pay your bills your an adult remember...i am appauled as i am daily on the phone to see how delusional adults can be...the horror stories in here are for the most part people trying to catch collection agncys doing something illegal in hopes to sue and get big money or atleast get out of paying their responsibilty...their after quick cash or as you reffer to it as "beer money" which is their mentallity which is why they rack up credit card dbt because its "free money" maybe if you were on earth you could see that...its sad really

I didnt change your quotes.

Noone is frauding me at this time because i placed a fraud alert on my credit file but it has happened twice from the same agency.

I pay my bills.

Well you sound very intllegent ill let you get back to your keg party in your trailor...im glad to know you put a fraud alert on your credit bureau report did you also put your number on

As reads: creditors please verify all info with the consumer before establishing credit can be contacted at ##########

Thats a great way for a collection agency to get your current number to call you in regards to your delinquent acct if you pay your bills then what are you doing here???
I talked to a dbt today who told me about this site i thought itd be funny i assumed ide find ignorant poeple like you who obviously dont pay their bills

No Keg party here.
I dont own a trailor but I do own a nice cottage 4 hours away from my house which is 1 hour away from my condo.

I would have to rack up quite a bill to not be able to pay it.

I update my file regularily so as not to have fraud attempts from collection agencies.

Assuming that my privacy was protected was ignorant on my part. There are people here who are suffering from the same illegal activities as I did when I was trying to finish university.

This site helps us with our "ignorance" regarding the practices of collection agencies.

yes im sure you own all that property....im sure somone out their trying to collect the bill on it...everyone looks good behind a screen sweets...you may say you have money but the class has gone right out the door.....this page was created for morons who have nothing better to do than sit their fat

**** not working and make the dumbest ignorant most retarded assumptions that they are so great somone would want to steal their identity...you computer geeks...and all the while im sure your shopping online wracking up another credit card

[color=Red]****Adult term removed - Jason[/color]

Shut up and go away. You are not welcome here and we are sick of your kind. Keep it up and you'll get your IP blocked by the moderators of this forum.

ah yes just the childish behavior i was looking for...take a good look people...this is real debtor mantality...ill rack up debt and if you ask me to pay ill say i dont wanna...waaaaaa.....lol....oh please dont tell teacher on me....grow up stop playing games with your creditors and pay your bills be an adult face your f**k ups lolife

Listen here Collector #1, You know nothing about us and how we ended up in the situations we are currently in. You have no right to come in here and judge people. I am sick and tired of people like you coming in here thinking you are above all of us. There is no need for cursing at the end of the last post. No one is playing games with the creditors! Did you ever stop to think that alot of us have contacted our creditors to ask for assistance and being told they couldn't do anything for us. Why don't you leave this forum with your negativity and find someplace to go?

"yes im sure you own all that property....im sure somone out their trying to collect the bill on it"

Nope, my sister lives in the condo - all the condo fees go to my address which I pay inclusive of her rent wich she pays me.

"...make the dumbest ignorant most retarded assumptions that they are so great somone would want to steal their identity"

I wasnt where I am now in university...quite hungry accually, which is why its sad that this happens to people who cannot afford to fight back.

And yes, I do own property, wich I can guarantee YOU, YOUR FAMILY, and FRIENDS help to support thorugh your purchases! But I can tell you, I will NEVER support you in your job because I pay my bills - some of which I accually have credit twords due to over payment.

"everyone looks good behind a screen sweets..."

Not you...

"yes im sure you own all that property....im sure somone out their trying to collect the bill on it"

Based on the fact that both of my living properties were purchased prior to being built theres little chance an agecny will try to atach our names to any bills that were incurred before us.

My cottage is a double time share so all of the payments come out of the corperation, again, doubt there will be missed payments.

I wouldnt be surprised if some dirty collection agent does try at some point tho... they need to get their money somehow.

If it does happen again, I hope its you Collector... I now know my rights and have the ability to legally fight back. ;)

Out of the blue yesterday, we receive a notice from this West Assets Collection Agency. Claims that he owes $3k plus ~$825 in interest on a $3k student loan he took out nearly 10 years ago for the University of Houston. Husband vaguely remembers the loan, but no details as all old records of his were destroyed in flooding of a storage building, plus they've never contacted him about the debt, plus he has so very many other loans since then.

Today, he calls them and they claim that the actual figure is $4800 with all their various fees and such. When he asks them to drop the fees, they refuse. When he mentions moving the loan to Sallie Mae with all the other consolidated loans, they claim it isn't possible. So he calls the DOE and they say he must deal with West Assets. Univerity of Houston, same thing.

We've never received a single notice about this debt until yesterday, and we've had a mortgage for the last 2 years, on our credit report - anyone who does a peoplefinders.org can easily find out. I almost think they have purposely been sitting on the notices and/or sending them to old addresses just to rack up a bunch of fees and penalties.

I read him your note about sending a 'cease communications' letter to them. How do you get DOE to respond and deal with you though?

- DH

Collector #1, Guest, whoever you call yourself, just shut up you clown! Just trying to decipher your awful spelling and grammar gives me a headache. You are living proof that an education is not necessary in the junk debt collections business. Go back to school! You will also never convince me that you own and cottage and a condo on a West salary, especially with that uneducated sludge coming out of your mouth. I used to work at West and I hated every second of it. I hold a BBA and can do better that West, you my friend have met your final destination. West pays meagerly and the place is a corporate dinosaur. So don't brag because you have nothing to brag about.

On a lighter note, I had the nicest conversation last night with a couple, of which the husband has an old student loan in the hands of West. West did not take the time to make him aware of his rights and his options. I gladly did so when this couple contacted me for information. Now, this fine gentleman knows what he needs to do to repay his loan and is no longer leary of the crapfest that is West.

Um,, Mistress, I am not a collector. I dont work at west. Collector# 1 and I are two different people.

Would you like to see pictures of my condo?

I can assume that "FINDIN YOU GUYS HILLARIOU" is also COLLECTOR#1.
Regardless, those posts are not mine, nor is the one telling him to shut up.

If those were all my posts, Id be arguing with myself, and my credit wouldnt be an issue - my insanity would LOL!

No I don't need to see pictures of your condo, sorry for the mixup.

:)

The force is like duct tape: It has a light side and a dark side, and It holds the universe together!

I like that comparison! :D

eh, a peace offering you can relate too...

Absolutely!

hi do anyone know how too fix or get rid of it in when you already paid for it im trying to fix my credit because im trying to buy a house but because thats in my credit report im having problems if anyone got anything please feel free to email me [color=red]Email removed as per forum rules-Mike[/color] or respond here thank you

Quote:

They were the nicest people you could ever met, Clay. I was very happy to help them in the student loan arena. It felt good to be "Super Credit Girl" again! For information on that, see "My husband is busting on me" in the Pub.

One of thier agents tried to spoof the caller ID display number to reflect the corporate office (800-255-2257), however, the real number came across, with the spoof as the ID name.
After some digging, I found out that this person was calling from the Shibuya Grill in Livermore, CA. (this was simply done by reverse lookup on the actual number).
I wonder if I should call the restaurant and metion this to them....

I've been harrassed by them for 4 years now regarding debt for 2 baby deliveries. I do not owe the money...the hospital billing dept. screwed up (another whole issue there). I've sent West Asset proof that I do not owe the money (explanation of benefits and receipts) yet they say they never got any of it...repeated times.

I sent them a cease and desist letter last month. They didn't accept it via certified mail. I just got off the phone with one of their vultures. I normally don't even answer their calls (thanks, caller ID) but I did today b/c I wanted to know why they were calling or acknowledge the cease and disist letter. First, the call was not coming through clearly. When I told him that I couldn't hear him clearly. His response was, "Oh, you can hear me just fine." As*hat. He says that they show no record of a cease and desist letter and was demanding that I make arrangements with him today.

Thank you, everyone! It seems this company has been bugging me f-o-r-e-v-e-r. In the beginning, I questioned the amount because I believed two debts had been lumped together. In '99 I became unable to work and took a while for disability so my credit got really messed up. When I asked for proof, they also told me that they did not have documentation of the original debt..huh? I called the hospital serveral times to get a copy of the charges West Asset claimed and they never followed up with it. OK, NOW, I know what to do! Thank you, thank you, thank you. I am soooo sick of these people and their ploys. They even sent me a credit card offer where I would get a credit card, no interest for a year, with a portion of the debt as the balance and I would make monthly payments. I just want them to go away. This charge was 1/2001. I have been trying to research and find out if the SOL has run out in Texas for this debt, I can't find a clear answer on the DA's page. If it has, then they have to leave me alone, right?

who ever typed this huge blog about west asett is so crazy.

i sent west asset a validation letter they never responded i sued them in my county. i won my case and west asset was removed off my credit report she is crazy west asset has settled more lawsuits.

And the reason you "never lose" is because you settle with the plaintiffs out of court to keep a judgement against you off of the record books!

Jackson v West Asset (Settled)
Ingram v West Asset (Settled)
Sczcypiorski v West Asset (Settled)
Edge v West Asset (Settled)
Larry v West Asset (Settled)

And this is just a sample. Next time, try pawning your lies someplace else.


please please please respond to this whoever wrote they long drawn out blog that is so wrong it makes me lauph

Funny reading the comments from Collector #1. Sounds like every collector I've ever encountered. They say, all those things said about them aren't true because they are said by people who are just mad about owing money. I say, if it were a few sure, if it is a trend then it is more likely true. Afterall it could be said that you can't believe a collection agency because they just say things because they are mad they are being taken down. The real proof is there are bad people out there on both sides. Anyone who tells you different is a fool. The problem with collection agencies which is causing them to end up in hot water is their negative tactics in going after both bad debtors, innocent parties and creditors who just got in over their heads.

As for West, they are the same as all the others and they make mistakes which violate the FCRA and fdcpa just the same. I've gotten judgments against collection agencies just like them and in the very near future I'll get one from them too!

Trying to clean up my credit report..theyre some intials and court codes....help!!

I HATE West with an almost religious passion. They are nothing but a phone plantation run by brown-nosing, uneducated overseers. Nobody should pay on any account held by West and I don't give 2 shits what it is! That hellhole needs to be brought down and the slaves set free, and the overseers put in their place.

If you can deal with your original creditor, then do that! Don't dignify West even for a second, every dollar they recieve is another whiplash across the backs of their slaves.

Death to West!