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USA Credit has 400 complaints from the BBB!

Date: Fri, 04/07/2006 - 20:07

Submitted by anonymous
on Fri, 04/07/2006 - 20:07

Posts: 202330 Credits: [Donate]

Total Replies: 12


Thats right, a company who will steal money from you right out of your bank right under your nose..

And when I reported them to the BBB they came back it me like I had done something wrong. They even went as far as to lie and say that they had talked to me on numerous occasions about the situation.

LIES LIES LIES

That is all these companies do is steal and lie.

Get away from them while you can!


Where is this signup screen? And what am I signing up for? I would love to be able to help out. I might have a little bit of a head strong way of dealing with the people, but that makes them think twice about dealing with me. LOL.

I'd love to help, let me know what I can do?

Jerkball


lrhall41

Submitted by on Sun, 04/09/2006 - 18:47

( Posts: | Credits: )


This is stomach turning...


COMPANY'S RESPONSE:


Thank you for bringing this matter to my attention.

On January 23, 2006, Mr. *** applied for a Payday loan.
During the
enrollment process, Mr. ** was provided information in regard
to a 30-day
free trial within USA Benefits Credit Builder Elite. Mr. **
opted to
receive this 30-day free trial. The details of the offer as well
as
cancellation information were listed within the enrollment site.

Upon our receipt of verification of completion, an email
confirmation was
sent from USA Benefits to the same email address that Mr. **&
listed
within this complaint. Within this confirmation, Mr. (*&^ was
again
presented with the information on activation, cancellation as
well as our
phone number for any additional questions regarding the offer. I
have
listed the information provided to Mr. &&^% in regard to the
30-day access
as well as our cancellation policy below.

CONFIRMATORY EMAIL CANCELLATION POLICY: *We will not debit your
checking
account for this service during your free 30-day trial offer. At
the end of
the thirty-day trial period, we will debit your checking account
in the
amount of $19.95. You may cancel your enrollment into the USA
Benefits
Credit Builder Elite within (30) days from the receipt of this
confirmatory
email. You will be billed $19.95 every month in which you
maintain your
Credit Builder Elite Membership Status. You may cancel your
service at any
time by contacting our Member Services Department. If for any
reason You
wish to cancel during the trial period, your checking account
will not be
debited the monthly Credit Builder Elite Membership Status fee.
If You
cancel your service after the monthly debit has occurred, you
will cancel
any subsequent debits, however, You will not receive a refund for
the
current month.
USA Benefits, Inc.
Phone: 866-800-5621
Email: memberservices(at)usabenefits.com

He was advised at least twice that if he did not contact USA
Benefits to
cancel his checking account would be debited. I am unsure of how
Mr. **&
can be upset with USA Benefits if he failed to read this
information
thoroughly.

Mr. &&^% has never contacted our office to inquire on this
account.

Upon receipt of this complaint, as a gesture of good faith, I
issued a full
refund in the amount of $19.95. Please ask Mr. ** to allow
three
business days for this refund to post to his checking account.
Thus, all
monies due to Mr. ** from USA Benefits have been refunded.

Upon reviewing this information, please do not hesitate to
contact me if I
may be of further assistance. I can be reached at (724)
437-3707, Monday
through Friday from 9:00 a.m. to 5:00 p.m., Eastern Standard
Time.

Sincerely,
Kimberly A. Coddington
VP of Operations/Chief Logistics
and Implementation Officer
Commonwealth Marketing Group, Inc.


**************************************************

It's a great thing to say when your company has over 400 complaints against them! Just act like it must have been something I DID!! Until they stole money from my bank account I had never heard of them before, but yet, we talked 2x about the "service" I "purchased" from them.

Sure I did, and that is why they have 400 complaints against them. Don't know if you have ever filed a complaint with the BBB, but it is not exactly easy. Lots of online forms to fill out and they require alot of information from you. They also independently validate all complaints made. So at least 400 other individuals took the time to file an official complaint, and the BBB investigated and found USA Credit to be at fault.

Be careful, once these companies get ahold of your checking account, you are screwed.

Of course one of the things that really burns scammers like USA Credit and the PDL companies is when you shut off your checking account, in effect taking all control away from them.


lrhall41

Submitted by jerkball on Thu, 04/13/2006 - 17:49

( Posts: 4 | Credits: )


I recently noticed money withdraw from my bank account from USA. The 1st month I thought it was something from my husbands job (which is ironically named U.S.A. so I didn't really think much of it. Till this month when it happened again, and caused my account to be over drawn.I just found this out a few days ago, so I need to contact these people to get 2 months refunded as well as my $35 for being over drawn. Jerks! I cannot believe these people put these "adds" at the bottom of these applications for pay day advances. Who is going to read to the bottom?? You fill the app out, you want an answer to whether you get the cash. Hmm...Apply for cash so these scammers can take it?? SOMETHING has to be done about this crap. But anyways, any suggestions on how to get my money refunded??


lrhall41

Submitted by on Sat, 09/02/2006 - 19:57

( Posts: | Credits: )


Same thing happened to me when applying for a pdl online. The next day a company called Platnum Benefits took $49.99 out of my account. I immediately called the number on my acct. I was VERY LUCKY and got an honest employee. He asked if I applied for a pdl online, I said yes, and he said he gets that complaint all day long. Within 48 hrs. I had my $49.99 back in my acct. I was lucky.


lrhall41

Submitted by WHEREAMI? on Sat, 09/02/2006 - 20:29

( Posts: 5263 | Credits: )